Consumers Credit Union
Deposit Product Manager
Consumers Credit Union, Lake Forest, IL
Join a Great Place To Work certified company! Consumers Credit Union (CCU) is hiring - join our team as a Deposit Product Manager! This is a great opportunity to work alongside the VP of Member Experience & Product Strategy to refine and enhance CCU's retail deposit portfolio, which includes our nationally recognized free checking account!
What you'll do in this role:
As the Deposit Product Manager, you'll manage the retail deposit portfolio, including checking, savings and certificate of deposit accounts. Develop product strategies aligned with business objectives and oversee the product life cycle. You will collaborate with internal teams, conduct competitive analysis, and monitor product performance to drive deposit growth and improve member experience.
Schedule/Location:
This work includes:
What we're looking for:
At CCU you'll enjoy:
A stable, growing, well-managed company with a bright future. A sincere commitment to our core values: Be Helpful, Act with Integrity, Be Transparent, Keep it Simple, Be Positive, Embrace Inclusion and Diversity. A belief in developing our employees to their fullest potential. And total rewards that include competitive pay and other benefits:
More about CCU
Founded in 1930 and headquartered in Gurnee, IL, Consumers Credit Union has $3.2 billion in assets and serves more than 200,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org
Equal Opportunity Employer
CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.
We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process please contact our Human Resources team at: HR_D[redacted] or [redacted].
What you'll do in this role:
As the Deposit Product Manager, you'll manage the retail deposit portfolio, including checking, savings and certificate of deposit accounts. Develop product strategies aligned with business objectives and oversee the product life cycle. You will collaborate with internal teams, conduct competitive analysis, and monitor product performance to drive deposit growth and improve member experience.
Schedule/Location:
- This is a "flex" position with work from home days along with onsite days based at our Lake Forest corporate office.
- Local Northern IL/Southeastern WI candidates only!
This work includes:
- Managing the retail deposit portfolio including checking accounts, savings accounts, certificates of deposits, and related products and services.
- Analyzing market trends and member needs to develop product strategies that align with business objectives and member experience.
- Managing the product life cycle, including product development, pricing, and promotion, leveraging a keen understanding of the end-to-end product experience. Producing and presenting recommendations to internal leadership committees.
- Collaborating with internal teams to ensure successful launch and ongoing management of products. Partnering with marketing to develop and execute tailored strategies to drive deposit growth and engagement across the product suite.
- Understanding the member journey and working with key stakeholders to improve the experience. Leading regular meetings to align key product enablers and stakeholders on in-flight efforts and the product roadmap.
- Working with internal training and coaching teams to create a uniform understanding across the company of the product design and value propositions. Ensuring staff are equipped with the necessary product knowledge and sales tools.
- Conducting regular competitive analysis to identify trends and opportunities for product improvement and/or additions. Analyzing product performance metrics to identify opportunities and understand progress towards goals.
- Working independently and in partnership with the Member Experience team to conduct regular member research to gather feedback and improve product offerings.
- Integrating data from multiple sources to provide comprehensive reporting on product financial performance, member engagement, growth, and experience feedback, providing insights and recommendations for product improvement.
What we're looking for:
- Bachelor's degree in business, finance, economics or a related field
- 5+ years' experience in product management; in financial services - preferred
- Experience in lieu of Education: 8+ years' experience in product management
- Retail deposit product knowledge
- Skilled in managing multiple tasks requiring attention to detail, strategic thinking, organizational, analytical and research skills
- Ability to effectively communicate with colleagues and others at all levels of an organization
- Goal-driven, self-starter with the ability to work independently, and is a champion for change, and
- Track record of successfully managing a product life cycle and leveraging system think to successfully influence experience transformation
At CCU you'll enjoy:
A stable, growing, well-managed company with a bright future. A sincere commitment to our core values: Be Helpful, Act with Integrity, Be Transparent, Keep it Simple, Be Positive, Embrace Inclusion and Diversity. A belief in developing our employees to their fullest potential. And total rewards that include competitive pay and other benefits:
- FREE basic life, short term and long-term disability insurance. And we have a FREE employee-only fitness center!
- Multiple plan options for medical and dental, vision coverage, tax-advantaged spending accounts, employee assistance program, tuition assistance, student loan assistance and more.
- Time for rest, relaxation, volunteer activities, and personal interests with 11 company paid holidays, plus CCYou Day - a paid day off when you can focus on your wellbeing and generous paid time off - accrue up to 4 weeks of PTO in your first year!
- Retirement plans - We've got two of them to help provide for long term financial stability! A 401k with company matching, and a pension plan that is fully funded by CCU.
More about CCU
Founded in 1930 and headquartered in Gurnee, IL, Consumers Credit Union has $3.2 billion in assets and serves more than 200,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org
Equal Opportunity Employer
CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.
We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process please contact our Human Resources team at: HR_D[redacted] or [redacted].