Business Manager - Associate / Assistant Vice President

iCapital is powering the world's alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $200 billion in global client assets invested in 1,634 funds, as of September 2024.iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2024); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a three-time winner of MMI/Barron's Solutions Provider award (See link below). About the RoleiCapital is looking to hire a Business Analyst/ Manager to join the Investor Relations team in a newly formed business management function. This is a great opportunity for someone with an entrepreneurial spirit and strong analytical mindset to work directly with the Head of Investor Relations to make an immediate impact on the team's day-to-day operations, as well influence our strategic transformation agenda. The Investor Relations team supports investors, financial advisors, and home office personnel, assisting them with their investments on iCapital's technology platform, and works closely with fund sponsors using iCapital platform for distribution. The team's goal is to optimize the user experience and ensure our clients' overall success.ResponsibilitiesEstablish metrics and measurement framework across the global team, and drive team towards a more data-driven approach.Create reports, dashboards, and visualizations to better understand business performance and key trends.Build staffing models and monitor them to ensure appropriate load balancing during peak business cycles and identify areas where more resources are required.Lead or contribute to a variety of cross-functional strategic projects that impact the scope of team.Work with the team to identify thematic pain points and leverage superior problem-solving skills to recommend and execute solutions.Facilitate process and data mapping as well as re-engineer target processes to enhance operational efficacy. Drive team enablement by identifying automation opportunities, gathering business requirements, facilitating prioritization discussions, and acting as a liaison to Technology teams.Assist with or take lead on content creation for ad hoc Executive presentations.QualificationsBachelor's degree with 3-5+ years of experience in financial services, preferably in a business management, business analyst or consulting role.Excellent interpersonal, communication and presentation skills with the ability to present complex matters in a simple, compelling way. Executive PowerPoint skillsAnalytical thinker with strong quantitative aptitude; highly proficient in Excel and experience with data visualization products (e.g., Tableau, PowerBI) is a plusExperience with process mapping software (e.g., Microsoft Visio) to create complex flowcharts and technical drawings is a plusExperience with CRM systems (e.g., Salesforce) is a plusSelf-motivated with a hands-on approach and able to work independentlyStrong attention to detail, organizational skills, and able to handle multiple, dynamics projects with tight deadlinesBenefitsThe base salary range for this role is $100,000 to $130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.