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Insight Global

IT Asset Management Lead

Insight Global, Acton, Massachusetts, us, 01720


Job Description

A major diabetes focused medical device company is seeking an IT Asset Management Lead out of their Acton, MA site to lead a small team of IT Asset Management Technicians and support engineers across the company. You and your team will be on-site five days a week handling inventory/shipment of medical devices and iOS/Android cell phones going out to engineering teams that will be performing testing on the various devices. The goal of this is to ensure that all the devices going to the Engineers for R&D are fully wiped, functioning and ready to be used in R&D testing. While this is not a formal management role, you will be responsible for overseeing the teams efficiency in handling inventory, shipments, and ticketing while remaining hands-on. This is an excellent opportunity for someone with leadership aspirations to join a rapidly growing company with promising career advancement prospects.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

3+ year of experience in a help desk or IT support role

Strong organizational skills, attention to detail, and communication skills

Experience handling tickets using ServiceNow or a similar system

Basic understanding of iOS vs. Android devices and how they function

High school diploma or higher null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.