Collections Specialist

Collections Specialist
$20.00-$22.00/hour
Fully Onsite in Orlando, FL

Join our growing company as a Collections Specialist and be part of a collaborative culture that values work-life balance, professional growth, and a casual yet professional environment. Our client, who has been in business since 1993, is seeking an experienced Collections Specialist to collaborate with various departments and negotiate debt recovery from clients.

Why choose this opportunity as a Collections Specialist?

• Our client has a long-standing history of continuous growth, providing opportunities for gaining experience and developing new skills.
• The firm values work-life balance, promoting a healthy personal and professional growth environment.
• You will be part of a casual atmosphere while still having access to the tools and training necessary to perform your job effectively.
• There are opportunities for cross-training and advancement within the company, allowing you to expand your skill set and advance your career.

What will you do as a Collections Specialist?

• Collaborate with accounts receivable, sales, and legal departments to negotiate debt recovery from clients, utilizing effective communication and negotiation skills.
• To initiate collection efforts, contact clients via phone, email, or other communication channels, document all communications, and record payment plans, agreements, and payments.
• Release lines or lift holds on accounts once payments are received, ensuring accurate and timely updates to account statuses.
• Monitor and manage assigned accounts, proactively identifying and resolving any discrepancies or issues that may arise during the collections process.
• Provide excellent customer service to clients, addressing inquiries and resolving issues professionally and on time.

What does the company need in a Collections Specialist?

• 2+ years of experience as a Collections Specialist, showcasing your knowledge and expertise in debt recovery processes and techniques.
• Proficiency in Microsoft Excel, as you will utilize spreadsheets for data analysis and reporting.
• Attention to detail, ensuring accurate documentation and record-keeping of all communications and payments.
• Excellent written and verbal communication skills enable you to negotiate with clients and effectively provide exceptional customer service.

Perks of being a Collections Specialist:

• A business casual professional environment, providing a comfortable and relaxed atmosphere while maintaining professionalism.
• Work/life balance, promoting a healthy balance between work and personal life.
• Opportunity for growth and cross-training, allowing you to expand your skills and advance in your career within the company.

Join our team as a Collections Specialist and contribute to our company's success by effectively managing debt recovery efforts and providing exceptional customer service to our clients. If you have collections experience, attention to detail, and excellent communication skills, apply now to be considered for this opportunity.

Applicants must be authorized to work in the United States without sponsorship.