Logix Federal Credit Union
Financial Services Officer I-Burbank
Logix Federal Credit Union, Burbank, California, United States, 91520
Financial Services Officer I-Burbank
Location
US-CA-Burbank
ID
2024-1191
Category
Sales
Position Type
Full-Time
Remote
No
Overview
The
Financial Services Officer I
is responsible for working with new and existing members to identify their financial needs and assist them in selecting, from the Credit Union's offering of both depository and loan products, the financial products and services that best meet the identified needs.Highlights$44,990.40 + Incentives ( Unlimited
Cap On Incentives)
Day One Employee BenefitsAuto DiscountsMortgage DiscountsTuition Reimbursement401K Company MatchPreferred Language: Bilingual English/FarsiResponsibilities
Develops member relationships by providing high-quality sales and service to each individualmember and works with new and existing members to identify their financial needs and assiststhem in the selection of the appropriate financial products and services.Supports the achievement of the retail branch office sales goals through the personal selling of alloffered financial products including; savings and other depository products; consumer loans(share secured loans, VISA cards, new & used auto loans); consumer loan insurance products(debt protection, credit life & disability, mechanical breakdown insurance, and GAP insurance)and Real Estate Mortgage Loans.Assists members in the selection of, completion and submission of a real estate mortgage loans(purchase and refinances).Uses credit scoring, sound lending practices, regulatory requirements and sound judgment tomake lending decisions for the benefit of the membership; explains reasons for denials andexplores options for members when loans are denied such as Credit Counseling rationalemethods to improve FICO score.Provides advice and assistance to members on budget counseling, consolidations, pay methodsand other areas relating to member's financial needs.Participates in marketing campaigns and member awareness seminars. Works with outsidesources to generate additional business.Ensures compliance with all applicable laws, regulations, and Credit Union policies andprocedures as the relate to assigned products, including, but not limited to, Truth In Savings andFair Credit Lending Practices and may assist with branch audits.Executes the day-to-day elements of the Credit Union's Member Experience per establishedstandards. This includes but is not limited to meeting new members at the Concierge station,offering them coffee or water, building rapport, assessing their financial needs though the CreditUnion's Needs Assessment process. Fulfilling the members' initial need and setting anappointment for a follow up meeting to discuss their other financial needs.Escorting the member all the way to the door and thanking them for their business and reaffirmtheir decision to do business with LFCU.Directly responds to member's inquiries either in person, via telephone, mail or an internalreferral.Works with Branch Management in a team atmosphere for the promotion and growth of loantotals, provide information and feedback on branch goals to staff and generate referrals throughcoaching and encouragement of branch staff.Processes member transactions efficiently, accurately, and in a timely manner including theopening of new accounts, consumer loan applications, loan fundings and completing all requiredrelated documentation. Responsible for quality and accuracy of all work performed.Assists Sales Manager to develop and promote LFCU services to their existing Select EmployeeGroups (SEGs) for sign up events, benefit fairs and others.Participates in all assigned staff development programs in support of the Credit Union'scommitment to continuous improvement in sales and service, quality, and teamwork and may berequired to participate in the training and development of other staff members.May perform routine office and clerical duties such as: requisitioning supplies; maintainingaccurate, current files; and other duties as may be assigned.May maintain a cash drawer in accordance with assigned cash limits and policy and procedures.Balances own daily work and may assist with the daily branch balancing procedures and approvalof transactions for tellers when the transaction is over the teller limit. Accurately completes allrelated documents (e.g., bank deposit forms, cash shipment forms, monthly cash counts, branchaudit certifications, etc.).Accurately completes all related documents (e.g., bank deposit forms, cash shipment forms,monthly cash counts, branch audit certifications, etc.).Must be an actively registered Mortgage Loan Originator with the NMLS and display their uniqueidentifying number on their LFCU business card and in their LFCU e-mail stationary and on otherlending documents as required.Must be willing to travel to other local branches on an as needed basis and therefore must have avalid driver's license and own reliable mode of transportation.Must be willing to be assigned to another local branch as needed and that eligibility for a transferafter assignment is subject to Senior Management approval.Must consistently report to work on time, as scheduled.
Qualifications
Education
Bachelor's Degree (4 years) with business related emphasis a plus.ExperienceOf financial service officer and/or loan officer experience in a financial institution.Knowledge, Skills & Ability
The FSO must:Have a thorough working knowledge of depository & loan products, services, insurance of accounts, account vesting, consumer & mortgage lending principles & practices.Knowledge of credit union documents, reports, policies and procedures a plus.Obtain the following licenses, skills and authorities within 6 months of entering the position: Notary License, successful completion of New Accounts training and MembershipOfficer Authority, successful completion of Consumer Loan & RE Loan Officer training program and obtain RE Loan Officer designation.Have a working knowledge of the Microsoft suite of Office products.Experience using the Symitar Data system is considered a plus.Be willing to travel to other local branches on an as needed basis and therefore must have a valid driver's license and own mode of transportation.Be willing to be assigned to other local branches as needed.DisclaimerLogix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.Base Pay
USD $21.63/Hr.
Location
US-CA-Burbank
ID
2024-1191
Category
Sales
Position Type
Full-Time
Remote
No
Overview
The
Financial Services Officer I
is responsible for working with new and existing members to identify their financial needs and assist them in selecting, from the Credit Union's offering of both depository and loan products, the financial products and services that best meet the identified needs.Highlights$44,990.40 + Incentives ( Unlimited
Cap On Incentives)
Day One Employee BenefitsAuto DiscountsMortgage DiscountsTuition Reimbursement401K Company MatchPreferred Language: Bilingual English/FarsiResponsibilities
Develops member relationships by providing high-quality sales and service to each individualmember and works with new and existing members to identify their financial needs and assiststhem in the selection of the appropriate financial products and services.Supports the achievement of the retail branch office sales goals through the personal selling of alloffered financial products including; savings and other depository products; consumer loans(share secured loans, VISA cards, new & used auto loans); consumer loan insurance products(debt protection, credit life & disability, mechanical breakdown insurance, and GAP insurance)and Real Estate Mortgage Loans.Assists members in the selection of, completion and submission of a real estate mortgage loans(purchase and refinances).Uses credit scoring, sound lending practices, regulatory requirements and sound judgment tomake lending decisions for the benefit of the membership; explains reasons for denials andexplores options for members when loans are denied such as Credit Counseling rationalemethods to improve FICO score.Provides advice and assistance to members on budget counseling, consolidations, pay methodsand other areas relating to member's financial needs.Participates in marketing campaigns and member awareness seminars. Works with outsidesources to generate additional business.Ensures compliance with all applicable laws, regulations, and Credit Union policies andprocedures as the relate to assigned products, including, but not limited to, Truth In Savings andFair Credit Lending Practices and may assist with branch audits.Executes the day-to-day elements of the Credit Union's Member Experience per establishedstandards. This includes but is not limited to meeting new members at the Concierge station,offering them coffee or water, building rapport, assessing their financial needs though the CreditUnion's Needs Assessment process. Fulfilling the members' initial need and setting anappointment for a follow up meeting to discuss their other financial needs.Escorting the member all the way to the door and thanking them for their business and reaffirmtheir decision to do business with LFCU.Directly responds to member's inquiries either in person, via telephone, mail or an internalreferral.Works with Branch Management in a team atmosphere for the promotion and growth of loantotals, provide information and feedback on branch goals to staff and generate referrals throughcoaching and encouragement of branch staff.Processes member transactions efficiently, accurately, and in a timely manner including theopening of new accounts, consumer loan applications, loan fundings and completing all requiredrelated documentation. Responsible for quality and accuracy of all work performed.Assists Sales Manager to develop and promote LFCU services to their existing Select EmployeeGroups (SEGs) for sign up events, benefit fairs and others.Participates in all assigned staff development programs in support of the Credit Union'scommitment to continuous improvement in sales and service, quality, and teamwork and may berequired to participate in the training and development of other staff members.May perform routine office and clerical duties such as: requisitioning supplies; maintainingaccurate, current files; and other duties as may be assigned.May maintain a cash drawer in accordance with assigned cash limits and policy and procedures.Balances own daily work and may assist with the daily branch balancing procedures and approvalof transactions for tellers when the transaction is over the teller limit. Accurately completes allrelated documents (e.g., bank deposit forms, cash shipment forms, monthly cash counts, branchaudit certifications, etc.).Accurately completes all related documents (e.g., bank deposit forms, cash shipment forms,monthly cash counts, branch audit certifications, etc.).Must be an actively registered Mortgage Loan Originator with the NMLS and display their uniqueidentifying number on their LFCU business card and in their LFCU e-mail stationary and on otherlending documents as required.Must be willing to travel to other local branches on an as needed basis and therefore must have avalid driver's license and own reliable mode of transportation.Must be willing to be assigned to another local branch as needed and that eligibility for a transferafter assignment is subject to Senior Management approval.Must consistently report to work on time, as scheduled.
Qualifications
Education
Bachelor's Degree (4 years) with business related emphasis a plus.ExperienceOf financial service officer and/or loan officer experience in a financial institution.Knowledge, Skills & Ability
The FSO must:Have a thorough working knowledge of depository & loan products, services, insurance of accounts, account vesting, consumer & mortgage lending principles & practices.Knowledge of credit union documents, reports, policies and procedures a plus.Obtain the following licenses, skills and authorities within 6 months of entering the position: Notary License, successful completion of New Accounts training and MembershipOfficer Authority, successful completion of Consumer Loan & RE Loan Officer training program and obtain RE Loan Officer designation.Have a working knowledge of the Microsoft suite of Office products.Experience using the Symitar Data system is considered a plus.Be willing to travel to other local branches on an as needed basis and therefore must have a valid driver's license and own mode of transportation.Be willing to be assigned to other local branches as needed.DisclaimerLogix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.Base Pay
USD $21.63/Hr.