MSU - Michigan State University
Advising Services Program Manager / Civil Rights and Title IX Manager/S
MSU - Michigan State University, East Lansing, Michigan, United States, 48823
Advising Services Program Manager / Civil Rights and Title IX Manager/S
Job no:
1001336Work type:
Support StaffPay Grade:
14Major Administrative Unit / College:
Ofc Civil Rights And Title 9 Ed And CompDepartment:
Civil Rights And Title Ix Educ And Comp 40001071Sub Area:
APSA- Pro SupervisorySalary:
95000.00 - 110000.00 Salary CommensurateLocation:
East LansingCategories:
Administrative/Business/Professional, Human Resources, Advising/Counseling, Professional Supervisory- APSA, Full Time (90-100%), UnionWorking/Functional Title
Advising Services Program ManagerPosition Summary
Provides leadership and day to day oversight of the Advising Services program within the Office for Civil Rights and Title IX to promote and ensure an inclusive, equitable, and safe environment at the University. Supports compliance with various federal, state, and local laws and regulations as well as University policy aimed at preventing, investigating, and/or responding to discrimination and harassment.Provides expertise and work direction for the Office for Civil Rights (OCR) Advising Services team which serves as a procedural advisor to parties (claimants and respondents) in the grievance process/procedures outlined in discrimination and harassment policies enforced by MSU’s Office for Civil Rights and Title IX Education and Compliance (OCR). This includes MSU’s Relationship Violence and Sexual Misconduct and Title IX Policy (RVSM Policy) and Anti-Discrimination Policy (ADP). The OCR Program Manager provides oversight of OCR Advisors and Senior Advisors who facilitate the party’s understanding of the process and exercise of their rights as well as their awareness of available resources and support.The OCR Advising Services Program Manager may act as an Advisor in select cases as needed and appropriate and is responsible for helping the party to prepare for the meetings and interviews and is expected to advise ethically and with integrity.Characteristic Duties and ResponsibilitiesLeads the OCR Advising Services program and team and serves as a member of the OCR Operational Leadership TeamSupervises the advisors and assigns their workMonitors workload and determines whether any external advising support is needed due to volume and/or potential conflictServes as an advisor in select cases as needed and appropriateDevelops and implements protocols and practices to be used during case managementProvides training to other advisors, OCR staff, and campus communityProvides caring and trauma-informed support and assistance to the assigned party throughout the duration of the OCR grievance process/proceduresUpon assignment of a case, promptly establishes contact with the assigned party and provides an explanation of the OCR Advising Services Program Manager and the grievance process/proceduresExplains the process to the party throughout the investigation, resolution, and appeal processAssists the party in identifying evidence and witnesses to the investigatorAssists the party in preparing for meetings and interviews that are part of the OCR grievance process/proceduresIf there is a hearing, assists the party in preparing and conducts cross-examination on the party’s behalf at the hearingReviews the case materials and provides feedback on the party’s draft submissionsTracks deadlines with the party to ensure the party’s timely submissionsFacilitates the party’s awareness of and access to available resources throughout the processFollows university policies and protocols to provide referrals for mental, emotional, and physical safety concernsForms and maintains awareness of resources and support services across the UniversityHelps the party to identify any language access or disability accommodations neededAdheres to university privacy safeguards and restrictions against unauthorized disclosuresWorks collaboratively with OCR and campus partners to follow, review, and improve protocols and university practices related to this positionMonitors and stays current of changes in MSU policies and resolution processesEffectively interacts and communicates with faculty, staff, and internal and external partners about OCR Advising ServicesOther projects as assignedAssists in developing and implementing policies, procedures, and protocolsManages day-to-day operations of the programMaintains records, prepares, and analyses reports and/or documentation for regulatory complianceDesigns and delivers training sessions and workshopsEvaluates the effectiveness of programs and services to make improvements as neededCoordinates with external agencies and resources for additional supportMinimum Requirements
Knowledge equivalent to that which would normally be acquired by the completion of a bachelor’s degree in a related field and five to eight years of progressively more responsible and relevant work experience; or an equivalent combination of skills and experience. Must have experience interpreting, applying, and adhering to policy and legal requirements surrounding Title IX and anti-discrimination.Desired Qualifications
A Master's degreeFive to eight years of progressively more responsible and relevant work experience in assisting persons engaged in the adjudication of disputes in a university setting or equivalently complex organization.Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.Required Application Materials
Resume, Cover letter, Contact information for three (3) professional referencesSpecial Instructions
Please provide all required application materials at time of application. This position can be hybrid with the expectation for being in-person weekly.Work Hours
STANDARD 8-5Website
https://civilrights.msu.edu/The Bidding Eligibility ends on 11/12/2024 at 11:55 pm
Advertised:
Nov 6, 2024 Eastern Standard TimeApplications close:
Nov 26, 2024 Eastern Standard Time
#J-18808-Ljbffr
Job no:
1001336Work type:
Support StaffPay Grade:
14Major Administrative Unit / College:
Ofc Civil Rights And Title 9 Ed And CompDepartment:
Civil Rights And Title Ix Educ And Comp 40001071Sub Area:
APSA- Pro SupervisorySalary:
95000.00 - 110000.00 Salary CommensurateLocation:
East LansingCategories:
Administrative/Business/Professional, Human Resources, Advising/Counseling, Professional Supervisory- APSA, Full Time (90-100%), UnionWorking/Functional Title
Advising Services Program ManagerPosition Summary
Provides leadership and day to day oversight of the Advising Services program within the Office for Civil Rights and Title IX to promote and ensure an inclusive, equitable, and safe environment at the University. Supports compliance with various federal, state, and local laws and regulations as well as University policy aimed at preventing, investigating, and/or responding to discrimination and harassment.Provides expertise and work direction for the Office for Civil Rights (OCR) Advising Services team which serves as a procedural advisor to parties (claimants and respondents) in the grievance process/procedures outlined in discrimination and harassment policies enforced by MSU’s Office for Civil Rights and Title IX Education and Compliance (OCR). This includes MSU’s Relationship Violence and Sexual Misconduct and Title IX Policy (RVSM Policy) and Anti-Discrimination Policy (ADP). The OCR Program Manager provides oversight of OCR Advisors and Senior Advisors who facilitate the party’s understanding of the process and exercise of their rights as well as their awareness of available resources and support.The OCR Advising Services Program Manager may act as an Advisor in select cases as needed and appropriate and is responsible for helping the party to prepare for the meetings and interviews and is expected to advise ethically and with integrity.Characteristic Duties and ResponsibilitiesLeads the OCR Advising Services program and team and serves as a member of the OCR Operational Leadership TeamSupervises the advisors and assigns their workMonitors workload and determines whether any external advising support is needed due to volume and/or potential conflictServes as an advisor in select cases as needed and appropriateDevelops and implements protocols and practices to be used during case managementProvides training to other advisors, OCR staff, and campus communityProvides caring and trauma-informed support and assistance to the assigned party throughout the duration of the OCR grievance process/proceduresUpon assignment of a case, promptly establishes contact with the assigned party and provides an explanation of the OCR Advising Services Program Manager and the grievance process/proceduresExplains the process to the party throughout the investigation, resolution, and appeal processAssists the party in identifying evidence and witnesses to the investigatorAssists the party in preparing for meetings and interviews that are part of the OCR grievance process/proceduresIf there is a hearing, assists the party in preparing and conducts cross-examination on the party’s behalf at the hearingReviews the case materials and provides feedback on the party’s draft submissionsTracks deadlines with the party to ensure the party’s timely submissionsFacilitates the party’s awareness of and access to available resources throughout the processFollows university policies and protocols to provide referrals for mental, emotional, and physical safety concernsForms and maintains awareness of resources and support services across the UniversityHelps the party to identify any language access or disability accommodations neededAdheres to university privacy safeguards and restrictions against unauthorized disclosuresWorks collaboratively with OCR and campus partners to follow, review, and improve protocols and university practices related to this positionMonitors and stays current of changes in MSU policies and resolution processesEffectively interacts and communicates with faculty, staff, and internal and external partners about OCR Advising ServicesOther projects as assignedAssists in developing and implementing policies, procedures, and protocolsManages day-to-day operations of the programMaintains records, prepares, and analyses reports and/or documentation for regulatory complianceDesigns and delivers training sessions and workshopsEvaluates the effectiveness of programs and services to make improvements as neededCoordinates with external agencies and resources for additional supportMinimum Requirements
Knowledge equivalent to that which would normally be acquired by the completion of a bachelor’s degree in a related field and five to eight years of progressively more responsible and relevant work experience; or an equivalent combination of skills and experience. Must have experience interpreting, applying, and adhering to policy and legal requirements surrounding Title IX and anti-discrimination.Desired Qualifications
A Master's degreeFive to eight years of progressively more responsible and relevant work experience in assisting persons engaged in the adjudication of disputes in a university setting or equivalently complex organization.Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.Required Application Materials
Resume, Cover letter, Contact information for three (3) professional referencesSpecial Instructions
Please provide all required application materials at time of application. This position can be hybrid with the expectation for being in-person weekly.Work Hours
STANDARD 8-5Website
https://civilrights.msu.edu/The Bidding Eligibility ends on 11/12/2024 at 11:55 pm
Advertised:
Nov 6, 2024 Eastern Standard TimeApplications close:
Nov 26, 2024 Eastern Standard Time
#J-18808-Ljbffr