Tbwa Chiat/Day Inc
Product Manager, Supply Integrations (Remote)
Tbwa Chiat/Day Inc, Boston, Massachusetts, us, 02298
Product Manager, Supply Integrations (Remote)
ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. To learn more, visit
www.ezcater.com .The Supply Solutions and SaaS Operations team is looking for an experienced product manager to focus on ezCater’s growing API integrations portfolio. In this position, you will delight our supply partners by building powerful enterprise class integrations that seamlessly connect ezCater solutions with our partner brand’s in store technology.You will collaborate with leading POS solutions, enterprise brands, and third-party technology companies to create a seamless B2B experience. The POS integration product team defines strategy and aligns products and processes across product, engineering, project management, operations, and external teams.What You'll Do:Build & Lead:
You will lead and work with engineering and operations stakeholders to expand and enhance the impact of our integrations.Collaborate:
You will work with research, design, UX, and analytics to identify customer needs and develop solutions.Organize & Prioritize:
Own the success of our integrations by establishing both near-term and long-term roadmaps focused on moving vital metrics.Learn & Know:
Learn how the industry solves problems through integrations and educate the industry on how ezCater delights customers every day.Communicate Effectively:
You have experience thoughtfully explaining unique concepts to diverse audiences, and know how to break down complex topics for any stakeholder.What You Have:Product leadership:
You have 5+ years of product experience leading roadmap development and development projects.Technical know-how:
You have 2+ years experience integrating solutions with third party applications via API integrations. Point of sale experience preferred.Insanely autonomous:
You love setting audacious goals and are fully comfortable directing your own way to get there. You commit to a schedule and stick to it.Agile & flexible:
You manage risk but aren’t afraid to iterate. You ideally are familiar with high growth operations & problem solving in fast-paced tech spaces. You have an excellent track record providing a positive customer experience, as well as a keen eye for anticipating bottlenecks & roadblocks.A creative problem solver:
After developing a deep understanding of our products and our partners, you’ll help identify risks & uncover opportunities that will help us soar.Data driven:
You work with analysts and self-serve reports to guide initiatives. You are capable of creating reports/analytics via reporting solutions and SQL. You may also use Postman for troubleshooting APIs.The national cash compensation range for this role is $130,000 - $168,000**Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise, and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).What You’ll Get from Us:You’ll get a terrifically compelling opportunity, in an environment of radical transparency, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance.ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.
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ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. To learn more, visit
www.ezcater.com .The Supply Solutions and SaaS Operations team is looking for an experienced product manager to focus on ezCater’s growing API integrations portfolio. In this position, you will delight our supply partners by building powerful enterprise class integrations that seamlessly connect ezCater solutions with our partner brand’s in store technology.You will collaborate with leading POS solutions, enterprise brands, and third-party technology companies to create a seamless B2B experience. The POS integration product team defines strategy and aligns products and processes across product, engineering, project management, operations, and external teams.What You'll Do:Build & Lead:
You will lead and work with engineering and operations stakeholders to expand and enhance the impact of our integrations.Collaborate:
You will work with research, design, UX, and analytics to identify customer needs and develop solutions.Organize & Prioritize:
Own the success of our integrations by establishing both near-term and long-term roadmaps focused on moving vital metrics.Learn & Know:
Learn how the industry solves problems through integrations and educate the industry on how ezCater delights customers every day.Communicate Effectively:
You have experience thoughtfully explaining unique concepts to diverse audiences, and know how to break down complex topics for any stakeholder.What You Have:Product leadership:
You have 5+ years of product experience leading roadmap development and development projects.Technical know-how:
You have 2+ years experience integrating solutions with third party applications via API integrations. Point of sale experience preferred.Insanely autonomous:
You love setting audacious goals and are fully comfortable directing your own way to get there. You commit to a schedule and stick to it.Agile & flexible:
You manage risk but aren’t afraid to iterate. You ideally are familiar with high growth operations & problem solving in fast-paced tech spaces. You have an excellent track record providing a positive customer experience, as well as a keen eye for anticipating bottlenecks & roadblocks.A creative problem solver:
After developing a deep understanding of our products and our partners, you’ll help identify risks & uncover opportunities that will help us soar.Data driven:
You work with analysts and self-serve reports to guide initiatives. You are capable of creating reports/analytics via reporting solutions and SQL. You may also use Postman for troubleshooting APIs.The national cash compensation range for this role is $130,000 - $168,000**Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise, and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).What You’ll Get from Us:You’ll get a terrifically compelling opportunity, in an environment of radical transparency, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance.ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.
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