Insight Global
Jr. UX Researcher (Remote)
Insight Global, California, Missouri, United States, 65018
The User Researchers are responsible for capturing customer feedback to inform product strategy and design at all phases of concept creation and product development. We lead research activities to deeply understand human thoughts, feelings, motivations & behavior patterns. Using a wide range of research methods, we literally bring the customer into the room to complement traditional metrics data. We dive deep not just on what people do, but why they do it -- often grounded in observation and customer behavior.
Responsibilities Include:Translate business, product, and design goals into strategic research opportunities.Conduct end-to-end user research, from foundational studies to advise product direction, all the way to concept and in-the-wild testing.Lead effective communication and collaboration with stakeholders across the organization, such as Trials, BI analytics, Data Science, Design, Product/Program Management, Consumer Insights, Brand Strategy, and others.Present research findings and recommendations to stakeholders at all levels, from individual contributors to senior leadership.Work collaboratively with other researchers and product managers to create product requirement documents (PRDs), PR/FAQs, and contribute to operational planning.Stay up-to-date with the latest trends and techniques in quantitative user research, and proactively identify opportunities to improve and streamline research processes.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
Minimum Requirements:2-3 years experience as a User Researcher supporting customer experience.Hands-on experience with designing, executing & analyzing data, in a variety of qualitative study types.Proficiency in using online user research platforms like Usertesting, User interviews, Maze, Qualtrics, Optimal Workshop, Surveymonkey, etc.Exceptional verbal and written communication skills, with the ability to effectively represent the user's perspective and translate complex data into actionable insights.Strong problem-solving and critical thinking skills to identify user needs and develop data-driven recommendations.Collaborative mindset and demonstrated experience working cross-functionally with product, design, and engineering teams.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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Responsibilities Include:Translate business, product, and design goals into strategic research opportunities.Conduct end-to-end user research, from foundational studies to advise product direction, all the way to concept and in-the-wild testing.Lead effective communication and collaboration with stakeholders across the organization, such as Trials, BI analytics, Data Science, Design, Product/Program Management, Consumer Insights, Brand Strategy, and others.Present research findings and recommendations to stakeholders at all levels, from individual contributors to senior leadership.Work collaboratively with other researchers and product managers to create product requirement documents (PRDs), PR/FAQs, and contribute to operational planning.Stay up-to-date with the latest trends and techniques in quantitative user research, and proactively identify opportunities to improve and streamline research processes.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
Minimum Requirements:2-3 years experience as a User Researcher supporting customer experience.Hands-on experience with designing, executing & analyzing data, in a variety of qualitative study types.Proficiency in using online user research platforms like Usertesting, User interviews, Maze, Qualtrics, Optimal Workshop, Surveymonkey, etc.Exceptional verbal and written communication skills, with the ability to effectively represent the user's perspective and translate complex data into actionable insights.Strong problem-solving and critical thinking skills to identify user needs and develop data-driven recommendations.Collaborative mindset and demonstrated experience working cross-functionally with product, design, and engineering teams.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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