Geico
Staff Software Engineer - Applied AI (REMOTE)
Geico, Chevy Chase, Maryland, United States, 20815
Staff Software Engineer - Applied AI (REMOTE)
Position SummaryGEICO is seeking an experienced Staff Software Engineer to join our Unified Communications Service Engineering (UCSE) group and lead the development of cutting-edge AI product development. This role is ideal for candidates with deep expertise in building products powered by AI models, with a particular focus on working with large language models (LLMs). You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization by designing, developing, and deploying core consumer experiences that leverage AI, ensuring they are robust, scalable and production ready.Position DescriptionThe Unified Communication Service Engineering team is transitioning disparate customer communication touchpoints into a world-class services company by building the foundational voice, chat, text, email and core contact center experiences for sales, service and claims operations used by 20,000 GEICO contact center agents, field adjusters and sales representatives to sell, endorse, and service more than 80 million customers and prospective customers.Our Staff Software Engineer is a lead member of the engineering team working across the organization to build delightful and friction-less product experience for our customers and drive transformative change in the industry by harnessing the power of Generative AI. Our team thrives and succeeds in delivering high-quality products and services in a hyper-growth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge, typically ranging from front-end UIs through back-end systems and all points in between.Position ResponsibilitiesAs a Staff Software Engineer, you will:Design and develop product features and core components that utilize LLMs, enhancing product functionality and user experience.Lead the integration of AI models into scalable, customer-centric applications, optimizing for usability, responsiveness and efficiency.Influence and build vision with product managers, team members, customers, and other engineering teams to solve complex problems for building enterprise-class business applications.Work with AI researchers, data scientists to improve platform APIs, model quality based on customer feedback.Own complete solution across its entire life cycle.Mentor and guide junior engineers in building AI-powered products, fostering a collaborative and high-performance team culture.Lead in design sessions and code reviews to elevate the quality of engineering across the organization.Consistently share best practices and improve processes within and across teams.Qualifications6+ years of professional software development experience with at least two modern languages such as Java, C++, Python or C# including object-oriented design.4+ years of experience in open-source frameworks.3+ years of experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems.3+ years of experience in building AI/ML products, conversational interfaces particularly with LLMs or similar AI models.In-depth knowledge of CS data structures and algorithms.Strong problem-solving ability.Ability to excel in a fast-paced, startup-like environment.Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication).Nice to have:Contributions to open-source AI frameworks, libraries or a portfolio showcasing applied AI projects.Ability to thrive in ambiguity, navigating complex challenges with minimal direction.3+ years of experience with AWS, GCP, Azure, or another cloud service.EducationBachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience.Annual Salary$90,000.00 - $230,000.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.Benefits:As an Associate, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including:Premier Medical, Dental and Vision Insurance with no waiting period.Paid Vacation, Sick and Parental Leave.401(k) Plan.Tuition Reimbursement.Paid Training and Licensures.Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.GEICO is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, national origin, gender, disability, or any other legally protected status.
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Position SummaryGEICO is seeking an experienced Staff Software Engineer to join our Unified Communications Service Engineering (UCSE) group and lead the development of cutting-edge AI product development. This role is ideal for candidates with deep expertise in building products powered by AI models, with a particular focus on working with large language models (LLMs). You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization by designing, developing, and deploying core consumer experiences that leverage AI, ensuring they are robust, scalable and production ready.Position DescriptionThe Unified Communication Service Engineering team is transitioning disparate customer communication touchpoints into a world-class services company by building the foundational voice, chat, text, email and core contact center experiences for sales, service and claims operations used by 20,000 GEICO contact center agents, field adjusters and sales representatives to sell, endorse, and service more than 80 million customers and prospective customers.Our Staff Software Engineer is a lead member of the engineering team working across the organization to build delightful and friction-less product experience for our customers and drive transformative change in the industry by harnessing the power of Generative AI. Our team thrives and succeeds in delivering high-quality products and services in a hyper-growth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge, typically ranging from front-end UIs through back-end systems and all points in between.Position ResponsibilitiesAs a Staff Software Engineer, you will:Design and develop product features and core components that utilize LLMs, enhancing product functionality and user experience.Lead the integration of AI models into scalable, customer-centric applications, optimizing for usability, responsiveness and efficiency.Influence and build vision with product managers, team members, customers, and other engineering teams to solve complex problems for building enterprise-class business applications.Work with AI researchers, data scientists to improve platform APIs, model quality based on customer feedback.Own complete solution across its entire life cycle.Mentor and guide junior engineers in building AI-powered products, fostering a collaborative and high-performance team culture.Lead in design sessions and code reviews to elevate the quality of engineering across the organization.Consistently share best practices and improve processes within and across teams.Qualifications6+ years of professional software development experience with at least two modern languages such as Java, C++, Python or C# including object-oriented design.4+ years of experience in open-source frameworks.3+ years of experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems.3+ years of experience in building AI/ML products, conversational interfaces particularly with LLMs or similar AI models.In-depth knowledge of CS data structures and algorithms.Strong problem-solving ability.Ability to excel in a fast-paced, startup-like environment.Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication).Nice to have:Contributions to open-source AI frameworks, libraries or a portfolio showcasing applied AI projects.Ability to thrive in ambiguity, navigating complex challenges with minimal direction.3+ years of experience with AWS, GCP, Azure, or another cloud service.EducationBachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience.Annual Salary$90,000.00 - $230,000.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.Benefits:As an Associate, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including:Premier Medical, Dental and Vision Insurance with no waiting period.Paid Vacation, Sick and Parental Leave.401(k) Plan.Tuition Reimbursement.Paid Training and Licensures.Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.GEICO is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, national origin, gender, disability, or any other legally protected status.
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