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San Jose State University

Assistant Director for Annual Giving

San Jose State University, San Jose, California, United States, 95199


Job SummaryThe Assistant Director for Annual Giving is responsible for developing, implementing, managing, and refining programs that engage and encourage the participation of alumni, students, faculty, staff, parents, and friends in supporting San Jose State University. The incumbent oversees complex project planning, design, management, and evaluation of Annual Giving and 1857 Circle membership direct-marketing appeals and reaches constituents through a highly coordinated series of direct mail, email, and personal contact solicitations, leading to increased philanthropic support for the university. The Assistant Director for Annual Giving is responsible for managing the Faculty/Staff Giving Campaign and the Senior Class Gift Campaign, plus partnering with Advancement Service on a Matching Gift Program.The Assistant Director for Annual Giving oversees the SJSU Student Activities Award and coordinates with Student Affairs for Parent Giving. The Assistant Director for Annual Giving partners with the Assistant Director of Digital Philanthropy for seamless outreach and fundraising. They collaborate with the Director of Leadership Giving to assist with donor pipeline development. The Assistant Director for Annual Giving has a key responsibility for donor relations and stewardship activities and programs within the department. The Assistant Director for Annual Giving works closely with Advancement Services on segmentation and maintaining data integrity. The incumbent also participates in Alumni Engagement programs and events that engage and connect alumni.Key ResponsibilitiesEstablish an annual plan for cultivating and soliciting individual donors to the annual giving program.Develop and implement multichannel strategies to solicit annual gifts and manage programs and solicitations that engage and increase philanthropy from alumni, students, faculty, staff, parents, and friends in support of the university, colleges, library, athletics, and other university units.Design and execute all direct mail and email solicitations. Track and analyze solicitation performance, campaign performance, and other relevant fundraising metrics. Provide reports when requested or required.Coordinate with Advancement Services on database maintenance, reports, and prospect data needs.In partnership with Advancement Services, develop and coordinate the stewardship of annual giving donors and prospects.In conjunction with the Director of Stewardship, develop, implement, manage, and evaluate Annual Giving stewardship processes and activities; support donor recognition and stewardship efforts within the division.Partner with Advancement Services on the SJSU Matching Gift Program. Promote the matching gift program with the intent of growing and increasing giving through matching gift programs.Manage all aspects of the SJSU Faculty/Staff "Spartans supporting Spartans" Giving Program.Lead the SJSU Senior Class giving program.Oversee the SJSU Student Activities Award. Work with the appropriate campus departments and personnel to ensure that these programs are brought to a successful conclusion.Coordinate with Student Affairs to develop a Parent Giving program.Work with the Assistant Director of Digital Philanthropy, utilizing electronic communication, multi-media, and social media in creating messaging that engages donors and prospects to develop a base of philanthropic support for SJSU.Assist the Assistant Director of Digital Philanthropy with Day of Giving strategy, design, and outreach.Develop and implement strategies to reach key segments.Prioritize and plan work activities to meet Annual Giving and Alumni Engagement goals and implement strategies that support the greater University Advancement mission and campaign goals.Assure the schedule of appeals provides the optimal number of appeals to retain donors year-to-year.Coordinate with the Assistant Director of Digital Philanthropy to align the telemarketing program with direct mail and email appeals.Assist with leadership annual giving efforts through prospect identification.Build and cultivate donor/prospect and alumni relationships; maintain contact and respond directly to inquiries; solicit feedback to build relationships and improve services.Assist with and participate in Annual Giving, Alumni Engagement, campus and community activities, and events.Manage annual solicitation and membership appeals utilizing multiple channels, including online, email, and direct mail; channels may also include social media, crowdfunding, and other web platforms as technology emerges.Build, maintain, and keep current all of the department's complex and interdependent schedules of appeals and supporting activities necessary for successful solicitations and engagement.Establish and maintain effective work relationships with other departments/units/divisions to coordinate workflow and activities that ensure a seamless operation.Continually improve and refine prospect segmentation pools by working closely with Advancement Services.Design online and print content and material in a timely manner while coordinating with Strategic Communications and Marketing to ensure appropriate use of the SJSU brand.Manage external partners/vendors to ensure quality and timely completion of projects and programs.Develop, implement, and monitor annual plans for Annual Giving solicitations and membership appeals; assist with strategic planning for the overall Annual Giving Group.Ensure gift, biodemographic, and other data secured through annual giving efforts is reported and entered accurately and promptly in the alumni and donor database.Manage within given budget allocation(s) and provide input for department budget.Knowledge, Skills & AbilitiesComprehensive understanding of annual giving fundamentals, strategies, and best practices and knowledge of higher education fundraising concepts, principles, and practices.Ability to develop and implement annual fundraising programs and membership appeals.Strong customer service ethic; knowledge of donor-driven customer service and stewardship practices.Ability to effectively prioritize and make adjustments rapidly to meet changing demands.Demonstrated ability to write clearly and persuasively for multiple mediums.Proven skill in editing and proof-writing.Experience with Adobe Suite, InDesign, Photoshop, and other design applications.Strong interpersonal skills, particularly with external constituents and interacting with individuals from diverse backgrounds.Strong verbal and written communication skills.Ability to articulate academic mission and values to different constituent groups through multiple channels.Strong research and information-gathering skills and the ability to synthesize and analyze data and information.Demonstrated spirit of flexibility to work independently and cooperatively.Ability to adapt strategies and incorporate emerging technology platforms.Ability to recognize and define problems, gather data, establish facts, draw valid conclusions, find innovative solutions, resolve problems, and make recommendations for improvement.Demonstrated knowledge of project planning and management techniques and methodologies.Ability to work productively with, and effectively manage external partner relationships.Skilled in successfully managing multiple projects on tight deadlines and under pressure in a dynamic and open environment.Ability to identify, plan, and utilize existing and new resources efficiently and effectively.Skilled in strategic and tactical planning and critical and creative thinking.Ability to adapt to changing priorities, situations, and demands.Must be able to work weekends and evenings when assigned.Proficient in Microsoft Office, utilizing fundraising database programs, and familiarity with HTML.Attentive to detail, completeness, accuracy, and timeliness of all related operational functions.Ability to responsibly handle sensitive and confidential information with discretion.Knowledge of basic budget concepts and practices.Ability to communicate with constituents in a professional and respectful manner.Required QualificationsBachelor's Degree or equivalent experience.2-4 years of experience in communications/marketing.Preferred QualificationsExcellent written communication, proofreading, and editing experience.2-4 years of graphic design experience.Experience working with print and mail vendors.Higher education experience.CompensationClassification: Administrator IAnticipated Hiring Range: $6,694/month - $7,250/monthCSU Salary Range: $3,938/month - $11,703/monthThe final hiring salary will be commensurate with experience.San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.Application ProcedureClick Apply Now to complete the SJSU Online Employment Application and attach the following documents:ResumeLetter of InterestAll applicants must apply within the specified application period:

September 24, 2024 through October 9, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.Contact InformationUniversity Personneljobs@sjsu.edu408-924-2252CSU Vaccination PolicyThe CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system-wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.Additional InformationSatisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.Equal Employment StatementSan Jose State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty, and staff programs and activities.

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