Esri
Sr. Change Management Consultant
Esri, Atlanta, Georgia, United States, 30383
Overview
In this role, you will leverage your change management experience to help organizations achieve and accelerate their geospatial objectives. An energetic and resourceful individual is needed to partner with Esri customers and account teams to develop change management solutions to address the people aspect of successful technology implementations that transform the organization and produce real business value. You will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing customer adoption and usage.
Responsibilities
Support exceptional design, delivery, and client satisfaction on a diverse portfolio of client engagements and manage projects to completion
Complete project work by using proven methodologies and frameworks (knowledge of multiple ways to analyze the current state, future opportunities, and strategies) and simplifying complex scenarios for staff to increase their understanding of approach
Work effectively and efficiently to keep within the parameters of hours budgets for each project
Manage the coordination, schedule, and production of client deliverables and ensure consistency of high-quality deliverables across projects (incorporating graphics and other display techniques to succinctly report on data and analysis)
Leverage your change management and workforce knowledge when working with others to promote these services internally, grow awareness, and position them within Esri
Develop strong working relationships with other Adoption Strategy consultants, account teams, and customers to understand the need for change and the solution sold to the customer
Demonstrate industry knowledge and its relevance to the application of GIS from a people-focused adoption perspective
Identify and collaborate with key stakeholders for an organization as they relate to managed engagements
Use active listening and questioning skills to understand the needs and business challenges of customers to effectively execute each engagement
Requirements
5+ years of professional experience in change management consulting, design, and delivery
1+ years of experience with change management technology consulting
Strong project management skills and the ability to coordinate multiple engagements simultaneously with prioritizing demand
Demonstrate creativity, analytical, and problem-solving skills and active listening skills
Demonstrate strong attention to detail, follow through, and organizational skills
Ability to travel up to 40% of the time
Bachelor's in business administration, marketing, or related field
Recommended Qualifications
Completed Change Management Principles (PROSCI) certification
Experience with Salesforce
Experience in government or commercial organizations
Master's in business administration, marketing, or related field
#LI-SS2
#LI-Hybrid
#J-18808-Ljbffr
In this role, you will leverage your change management experience to help organizations achieve and accelerate their geospatial objectives. An energetic and resourceful individual is needed to partner with Esri customers and account teams to develop change management solutions to address the people aspect of successful technology implementations that transform the organization and produce real business value. You will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing customer adoption and usage.
Responsibilities
Support exceptional design, delivery, and client satisfaction on a diverse portfolio of client engagements and manage projects to completion
Complete project work by using proven methodologies and frameworks (knowledge of multiple ways to analyze the current state, future opportunities, and strategies) and simplifying complex scenarios for staff to increase their understanding of approach
Work effectively and efficiently to keep within the parameters of hours budgets for each project
Manage the coordination, schedule, and production of client deliverables and ensure consistency of high-quality deliverables across projects (incorporating graphics and other display techniques to succinctly report on data and analysis)
Leverage your change management and workforce knowledge when working with others to promote these services internally, grow awareness, and position them within Esri
Develop strong working relationships with other Adoption Strategy consultants, account teams, and customers to understand the need for change and the solution sold to the customer
Demonstrate industry knowledge and its relevance to the application of GIS from a people-focused adoption perspective
Identify and collaborate with key stakeholders for an organization as they relate to managed engagements
Use active listening and questioning skills to understand the needs and business challenges of customers to effectively execute each engagement
Requirements
5+ years of professional experience in change management consulting, design, and delivery
1+ years of experience with change management technology consulting
Strong project management skills and the ability to coordinate multiple engagements simultaneously with prioritizing demand
Demonstrate creativity, analytical, and problem-solving skills and active listening skills
Demonstrate strong attention to detail, follow through, and organizational skills
Ability to travel up to 40% of the time
Bachelor's in business administration, marketing, or related field
Recommended Qualifications
Completed Change Management Principles (PROSCI) certification
Experience with Salesforce
Experience in government or commercial organizations
Master's in business administration, marketing, or related field
#LI-SS2
#LI-Hybrid
#J-18808-Ljbffr