Sunda LLC
Event & Sales Coordinator - Sunda New Asian
Sunda LLC, Chicago, Illinois, United States, 60290
Event & Sales Coordinator - Sunda New AsianGeneral Overview:
The Event & Sales Coordinator will play a crucial role in executing all Event department related functions for Sunda New Asian. The Sunda Events & Sales Coordinator will provide administrative support to the sales team and help to deliver world-class customer service and profitability to our venues.
Essential Duties:Experience, ability & drive to generate leads & drive new business.Assist with the successful execution of events in-venue and offsite.Demonstrate a willingness to engage in store operations as appropriate.Work week including nights and weekends.Demonstrates an ability to work independently as well as collaboratively in a team environment, depending on the situation.Understand Sunda offerings, including but not limited to food, beverages, etc.Understand Sunda operations, steps of service, and overall execution at the Brand level.Understand Sunda restaurant space, item placement to maximize desired brand exposure and outcomes.Continuous training, operational involvement, and engagement by spending time in the restaurant during service hours.Generate leads & drive new business.Support the Sales Manager and venues for event and operations-related tasks.Manage all event/catering documents and files and work across departments to communicate details.Printing event orders, edit/create client menus, process payments, maintain photos and data.Manage catering inquiries, invoices, create BEOs for clients, and traffic the catering process from start to finish.Conduct site visits/inspections.Greet groups and serve as an on-site liaison for groups.Collect payments, send invoices, and maintain professional communication with our clients.Manage catering software (Tripleseat) by maintaining accounts, pricing, and offerings for catering clients.Set up buffets and food stations at off-site events, weddings, sports games, corporate offices as needed.Communicate with the banquet team to ensure their successful execution of all events.Actively build catering sales/promotional drops/soliciting new business.Support sales team with administrative duties, phone answering, emails, RSVP lists, and social media.Be a brand advocate, and help find solutions to challenges within the department.Vendor management including booking deliveries, reporting, communication.Be a responsible advocate for the entire guest experience.Uphold food safety and quality standards.Assist with delivery and set-up of catering orders as assigned at client locations.Greet and assist guests and respond to requests in a timely, friendly, and efficient manner.Perform word-processing, typing, emailing, data-entry, filing, faxing, copying, processing mail and taking notes and/or dictation.Answer telephones, schedule team members, process payroll, and conduct inventory.Coordinate department projects, admin logistics as needed.Track guest feedback and comment cards and follow up.Perform other general office duties and assist with special projects, as needed.Skills:Superior and professional communication skills and writing skills.Must be able to effectively ask fact-finding questions both in person and via phone to uncover potential from all customers.Ability to work and lead effectively with a high degree of autonomy.Must have excellent time management and priority management skills.High attention to detail; exemplary written and verbal communication skills.Must be highly motivated to success with passion and a sense of urgency to complete all assigned projects.Previous experience in a similar position or in the restaurant business is helpful but not required.Proficient with Microsoft Word, Excel, and Outlook.Update & maintain events software; Tripleseat knowledge a plus.Preferred Qualifications and Skills:Minimum of 1-2 Years Event/Catering Coordinator or Catering Lead Experience.Organizational & Administrative skills to maintain records.High degree of professional integrity, ability to work safely, effectively, and efficiently.Must have skills in database, spreadsheet, or other Microsoft applications. Tripleseat Software experience a plus.Experience setting up buffet stations, unpacking catering food, setting up service for clients.Previous Food & Beverage experience preferred, especially in a luxury environment.Previous customer experience and ability to work effectively under pressure.Strong attention to detail and problem-solving skills.Strong communication skills, friendly approachable demeanor with the ability to make conversation easily.Ability to remain calm during challenging situations.Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening shifts.Must be able to work as part of a team.Good communication skills - Reading, writing, and oral proficiency in the English language.Knowledge of the local Chicago area and the restaurant industry.
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The Event & Sales Coordinator will play a crucial role in executing all Event department related functions for Sunda New Asian. The Sunda Events & Sales Coordinator will provide administrative support to the sales team and help to deliver world-class customer service and profitability to our venues.
Essential Duties:Experience, ability & drive to generate leads & drive new business.Assist with the successful execution of events in-venue and offsite.Demonstrate a willingness to engage in store operations as appropriate.Work week including nights and weekends.Demonstrates an ability to work independently as well as collaboratively in a team environment, depending on the situation.Understand Sunda offerings, including but not limited to food, beverages, etc.Understand Sunda operations, steps of service, and overall execution at the Brand level.Understand Sunda restaurant space, item placement to maximize desired brand exposure and outcomes.Continuous training, operational involvement, and engagement by spending time in the restaurant during service hours.Generate leads & drive new business.Support the Sales Manager and venues for event and operations-related tasks.Manage all event/catering documents and files and work across departments to communicate details.Printing event orders, edit/create client menus, process payments, maintain photos and data.Manage catering inquiries, invoices, create BEOs for clients, and traffic the catering process from start to finish.Conduct site visits/inspections.Greet groups and serve as an on-site liaison for groups.Collect payments, send invoices, and maintain professional communication with our clients.Manage catering software (Tripleseat) by maintaining accounts, pricing, and offerings for catering clients.Set up buffets and food stations at off-site events, weddings, sports games, corporate offices as needed.Communicate with the banquet team to ensure their successful execution of all events.Actively build catering sales/promotional drops/soliciting new business.Support sales team with administrative duties, phone answering, emails, RSVP lists, and social media.Be a brand advocate, and help find solutions to challenges within the department.Vendor management including booking deliveries, reporting, communication.Be a responsible advocate for the entire guest experience.Uphold food safety and quality standards.Assist with delivery and set-up of catering orders as assigned at client locations.Greet and assist guests and respond to requests in a timely, friendly, and efficient manner.Perform word-processing, typing, emailing, data-entry, filing, faxing, copying, processing mail and taking notes and/or dictation.Answer telephones, schedule team members, process payroll, and conduct inventory.Coordinate department projects, admin logistics as needed.Track guest feedback and comment cards and follow up.Perform other general office duties and assist with special projects, as needed.Skills:Superior and professional communication skills and writing skills.Must be able to effectively ask fact-finding questions both in person and via phone to uncover potential from all customers.Ability to work and lead effectively with a high degree of autonomy.Must have excellent time management and priority management skills.High attention to detail; exemplary written and verbal communication skills.Must be highly motivated to success with passion and a sense of urgency to complete all assigned projects.Previous experience in a similar position or in the restaurant business is helpful but not required.Proficient with Microsoft Word, Excel, and Outlook.Update & maintain events software; Tripleseat knowledge a plus.Preferred Qualifications and Skills:Minimum of 1-2 Years Event/Catering Coordinator or Catering Lead Experience.Organizational & Administrative skills to maintain records.High degree of professional integrity, ability to work safely, effectively, and efficiently.Must have skills in database, spreadsheet, or other Microsoft applications. Tripleseat Software experience a plus.Experience setting up buffet stations, unpacking catering food, setting up service for clients.Previous Food & Beverage experience preferred, especially in a luxury environment.Previous customer experience and ability to work effectively under pressure.Strong attention to detail and problem-solving skills.Strong communication skills, friendly approachable demeanor with the ability to make conversation easily.Ability to remain calm during challenging situations.Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening shifts.Must be able to work as part of a team.Good communication skills - Reading, writing, and oral proficiency in the English language.Knowledge of the local Chicago area and the restaurant industry.
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