Salesforce System Administrator (Onsite)

BELFORRESTORING MORE THAN PROPERTYFlooding. Fires. Windstorms. Hundreds of thousands of clients rely on BELFOR Property Restoration each year to rebuild their lives, homes, and businesses. We're Restoring More Than Property.With BELFOR specialists in every major metropolitan area in the USA ready to respond 24/7/365, we provide the fastest, highest quality service that's unmatched in the industry.The right response team can mean the difference between recovery and total loss. In the midst of chaos, you need an experienced company with a proven track record and solid relationships with leading insurance providers.BELFOR is looking for qualified candidates for the following position. BELFOR team members are a unique breed, committed to restoring not only property, but restoring lives for those affected by disasters, large or small.BELFOR also offers a wide range of benefit options including, but not limited to, 401(k), Medical, Dental, Vision, Disability, Life Insurance, Employee Assistance Program, Paid Holidays and Paid Time Off.Location Code

1000Position Overview

Candidate must be able to work in the office located in Birmingham, MI.The Salesforce System Administrator is a proactive individual that will help us develop and continually improve our salesforce platform. They will assist in implementation of the program along with helping design and drive best practice solutions. The position will support implementation, continuous improvement, problem solving, and training along with getting to know our business operations.QualificationsSalesforce product knowledge with 2+ years’ experience of hands on administrationincluding Salesforce Field serviceBachelor’s degree or professional qualification in a technical discipline preferredSalesforce certification preferredExcellent collaboration and communication skillsProven experience in troubleshooting and providing end user supportExceptional project management skillsPhysical DemandsOccasional lifting up to 15 poundsProlonged periods of sitting at a desk and working on a computerManual dexterity needed for keyboarding and other repetitive tasksThe ability to bend, crouch, or stand as necessary.Duties

Support, advise, collaborate and provide input in the design and configuration ofSalesforce product related to the business needs and goalsManage all aspects of user and license management including setup and deactivation,access, profiles, permissions, and groups.Facilitate a ticket system and resolve all ticket inquiries promptlyPartner with the IT team to configuration changes related to: flow, fields, page layouts,record types, settings, reports and dashboards that supports business needsCollaborate with cross-functional teams to integrate Salesforce with other systems.Ensure data accuracy and integrity through proficient data management practices,including data imports, cleansing, and maintenanceAnalyze reports and data to provide recommendationsWork with the IT team to ensure proper API setup and successDevelop and facilitate end user trainingAll other related duties as assignedDisclaimerThe statements herein are intended to describe the general nature and level of work being performed by employees, and arenot to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

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