Esri
Principal Instructor- Defense/Intel
Esri, Minneapolis, Minnesota, United States, 55400
In this position, you will use your teaching skills and GIS knowledge to empower our customers with our innovative GIS software. As an Esri Instructor, you will create a dynamic learning environment through hands-on training, interactive instructions, and engaging activities. You will partner with organizations to expand the use of ArcGIS maps and applications across their organizations and communicate the strategic impact of GIS programs.The contributions you make in this role will support Esri customers across many industries including but not limited to Defense and Intelligence, Public Safety, and Health and Human Services. The work you do will enable customers to grow their ArcGIS user skills, productivity, and confidence in addition to ensuring sustainable GIS workflows and operations.Responsibilities
Grow user skills.
Develop and deliver training programs through various formats and methods including in-person, virtual and hybrid offerings, to enhance users' proficiency in ArcGIS software both domestically and internationally. Identify and address skill gaps through targeted training sessions and workshops. Provide ongoing support and guidance to users, answering their questions and helping them overcome challenges. Stay updated on the latest GIS trends and technologies to ensure the training content remains relevant and up to date.Ensure sustainable GIS workflows.
Collaborate with customers to understand their business processes and requirements. Provide guidance and training on best practices for designing and implementing sustainable GIS workflows. Deliver workshops and training sessions to educate customers on sustainable GIS workflows. Support customers in overcoming challenges and addressing any skill gaps related to workflow sustainability.Expand the use of ArcGIS.
Actively promote the adoption of ArcGIS across customer groups. Identify potential use cases for ArcGIS in various business processes and demonstrate its value through facilitation. Develop and deliver training workshops and sessions to showcase the capabilities of ArcGIS. Collaborate with stakeholders to understand their needs and customize ArcGIS solutions to meet their needs.Communicate the impact of GIS.
Develop compelling narratives and visualizations to effectively communicate the impact of GIS. Collaborate with Content Development and Creation teams to create engaging content, such as case studies and success stories. Present the value of GIS to customers. Stay informed about industry trends and research to provide insights on the broader impact of GIS in various domains.Requirements
8+ years of professional experience leveraging Esri's software capabilities
5 of those years should be in applying GIS principles and technology in support of the defense and intelligence community2+ years of professional experience in classroom facilitation and instructional delivery
Ability to handle multiple responsibilities while prioritizing student needsStrong listening skills and the ability to incorporate feedback to continuously improve instructional delivery and course materialsProven ability to collaborate with multiple cross-functional teamsExcellent verbal and written communications skillsUS citizenship and willingness to obtain a security clearance20% travel time within the year to support an average of 10-15 onsite customer training sessions per yearBachelor's in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related fieldRecommended Qualifications
Familiarity with web-based meeting toolsCompletion of an Esri technical certification and facilitation certificationDemonstrated technical writing abilityUp to 40% travel time, including international travel, to support an additional 10-15 customer engagementsMaster's in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related fieldTotal Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.A reasonable estimate of the base salary range is $83,200 - $130,000 USD.About Esri
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology.If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Grow user skills.
Develop and deliver training programs through various formats and methods including in-person, virtual and hybrid offerings, to enhance users' proficiency in ArcGIS software both domestically and internationally. Identify and address skill gaps through targeted training sessions and workshops. Provide ongoing support and guidance to users, answering their questions and helping them overcome challenges. Stay updated on the latest GIS trends and technologies to ensure the training content remains relevant and up to date.Ensure sustainable GIS workflows.
Collaborate with customers to understand their business processes and requirements. Provide guidance and training on best practices for designing and implementing sustainable GIS workflows. Deliver workshops and training sessions to educate customers on sustainable GIS workflows. Support customers in overcoming challenges and addressing any skill gaps related to workflow sustainability.Expand the use of ArcGIS.
Actively promote the adoption of ArcGIS across customer groups. Identify potential use cases for ArcGIS in various business processes and demonstrate its value through facilitation. Develop and deliver training workshops and sessions to showcase the capabilities of ArcGIS. Collaborate with stakeholders to understand their needs and customize ArcGIS solutions to meet their needs.Communicate the impact of GIS.
Develop compelling narratives and visualizations to effectively communicate the impact of GIS. Collaborate with Content Development and Creation teams to create engaging content, such as case studies and success stories. Present the value of GIS to customers. Stay informed about industry trends and research to provide insights on the broader impact of GIS in various domains.Requirements
8+ years of professional experience leveraging Esri's software capabilities
5 of those years should be in applying GIS principles and technology in support of the defense and intelligence community2+ years of professional experience in classroom facilitation and instructional delivery
Ability to handle multiple responsibilities while prioritizing student needsStrong listening skills and the ability to incorporate feedback to continuously improve instructional delivery and course materialsProven ability to collaborate with multiple cross-functional teamsExcellent verbal and written communications skillsUS citizenship and willingness to obtain a security clearance20% travel time within the year to support an average of 10-15 onsite customer training sessions per yearBachelor's in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related fieldRecommended Qualifications
Familiarity with web-based meeting toolsCompletion of an Esri technical certification and facilitation certificationDemonstrated technical writing abilityUp to 40% travel time, including international travel, to support an additional 10-15 customer engagementsMaster's in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related fieldTotal Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.A reasonable estimate of the base salary range is $83,200 - $130,000 USD.About Esri
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology.If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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