Blue Cross and Blue Shield of Louisiana Inc.
Senior Business Systems Analyst
Blue Cross and Blue Shield of Louisiana Inc., Baton Rouge, Louisiana, us, 70873
Senior Business Systems Analyst
Apply locations Corporate - Baton Rouge, LA time type Full time posted on Posted 2 Days Ago job requisition id R10384We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross.Residency in or relocation to Louisiana is preferred for all positions.POSITION PURPOSE
Guided by BCBSLA Reference Architecture & Standards, the Senior Business Systems Analyst solves organizational information problems by eliciting requirements and analyzing business needs; assist with designing business and technology systems; recommending business process improvements, system controls and protocols. Accountable for complying with all laws and regulations associated with duties and responsibilities.NATURE AND SCOPE
This role does not manage peopleThis job reports to: Departmental LeadershipNecessary Contacts:All levels of BCBSLA personnel, Blue Cross and Blue Shield Association, other Blue Plans, and a limited number of external community/industry organizations.QUALIFICATIONS
Education
Bachelor's degree in Business, Management Information Systems, or any IT related degree is required.Four years of related experience can be used in lieu of a Bachelor’s degree.Work Experience
4 years of business analyst, systems analyst or equivalent work experience requiredExperience with Agile and/or Software Development Life Cycle methodologies requiredHealthcare industry experience preferredExperience working with enterprise level software preferredExperience with delimited flat files, XML, EDI X12, EDIFACT, JSON and/or other standard data exchange formats preferredExperience with implementing in-house custom solutions as well as COTS systems preferredSkills and Abilities
Strong written and verbal communication skills, specifically the ability to take technical details and make them understandable to non-technical internal and external facing individuals at different levels requiredMust be a strong facilitator; adept at running meetings across multiple teams for elicitation and management of business requirements, and balancing priorities for integrations requiredProven track record of effectively delivering results in a fast-paced environment while managing multiple priorities concurrently requiredProven ability to quickly learn and become proficient in multiple new and existing enterprise applications and functionalities, and apply to electronic integration setups requiredAbility to think strategically, demonstrate ROI awareness, and is detail oriented requiredShould be a self-starter and able to work efficiently under minimal supervision requiredExcellent team player, successful experience working as a contributing member of a team requiredHighly proficient in Excel, Word, Visio, PowerPoint requiredDemonstrated ability to implement complex, large scale solutions preferredPossesses advanced business process mapping skills preferredAbility to understand and use basic SQL preferredFamiliarity with communication protocols (FTP, ETL, web services) preferredStrong financial acumen preferredUnderstanding of health payer regulations such as HIPAA preferredLicenses and Certifications
SAFE, Project management, business analysis (IIBA), or lean sigma certifications preferredACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
Understand and translate business and customer needs into software development work for your team’s specific product domain to accomplish business resultsAnalyze and document identified business process and/or technical improvement needs while evaluating information from multiple stakeholders and data sourcesWork in partnership with other dependent technology teams when determining work and priority for your team’s domain using an understanding of the dependencies of your team’s domain as well as an understanding of the technology structure and ask questions to learn where to go for informationCollaborate to build requirements that align with target architectureUnderstand business processes and identify potential opportunities for improvement by analyzing the processes and capabilities of the team’s technologyUnderstands how data impacts business operations for internal and external customers and trading partner(s)Partners with the team(s) to identify, mitigate and escalate project risksCoordinates and communicates necessary changes for team to be efficient, effective and work with a sense of urgencyStay informed of evolving business strategy and how your team’s domain impacts and provides value to others by making contacts and building relationships at multiple levels within IT and in the business lines. Applies this knowledge to shape work for the teamPartner with other Business Systems Analysts, delivery leads, architects, and technical leaders, to continuously communicate the business value of their work to the team through facilitating meetings and creating and sharing tools that articulate value on technology features and milestonesKeep stakeholders informed on deliverables and partner with your team to mitigate risks and resolve technical impediments. Identify and escalate risks that impact the project deadline to leaders, project managers, and delivery leadsPartner with others in creating, coordinating, and executing on test plans that covers user acceptance criteria. This may include quality assurance testing (QA) and user acceptance testing (UAT), as well as defect and issue tracking processesPrioritize own work efforts and actively raise questions to team/leadership. Complete applicable assigned requirements. Recognize and ask for help when neededActs as trusted advisor to business stakeholders and groups by providing technical and strategic direction to identify and address business issues and opportunitiesSupports the end to end project management life cycle in all phases including people, process and tools for requirements management deliveryAdditional Accountabilities and Essential FunctionsThe Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions
Perform other job-related duties as assigned, within your scope of responsibilities.Job duties are performed in a normal and clean office environment with normal noise levels.Work is predominately done while standing or sitting.The ability to comprehend, document, calculate, visualize, and analyze are required.#LI_JH1An Equal Opportunity EmployerAll BCBSLA EMPLOYEES please apply through Workday Careers.PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI)
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Apply locations Corporate - Baton Rouge, LA time type Full time posted on Posted 2 Days Ago job requisition id R10384We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross.Residency in or relocation to Louisiana is preferred for all positions.POSITION PURPOSE
Guided by BCBSLA Reference Architecture & Standards, the Senior Business Systems Analyst solves organizational information problems by eliciting requirements and analyzing business needs; assist with designing business and technology systems; recommending business process improvements, system controls and protocols. Accountable for complying with all laws and regulations associated with duties and responsibilities.NATURE AND SCOPE
This role does not manage peopleThis job reports to: Departmental LeadershipNecessary Contacts:All levels of BCBSLA personnel, Blue Cross and Blue Shield Association, other Blue Plans, and a limited number of external community/industry organizations.QUALIFICATIONS
Education
Bachelor's degree in Business, Management Information Systems, or any IT related degree is required.Four years of related experience can be used in lieu of a Bachelor’s degree.Work Experience
4 years of business analyst, systems analyst or equivalent work experience requiredExperience with Agile and/or Software Development Life Cycle methodologies requiredHealthcare industry experience preferredExperience working with enterprise level software preferredExperience with delimited flat files, XML, EDI X12, EDIFACT, JSON and/or other standard data exchange formats preferredExperience with implementing in-house custom solutions as well as COTS systems preferredSkills and Abilities
Strong written and verbal communication skills, specifically the ability to take technical details and make them understandable to non-technical internal and external facing individuals at different levels requiredMust be a strong facilitator; adept at running meetings across multiple teams for elicitation and management of business requirements, and balancing priorities for integrations requiredProven track record of effectively delivering results in a fast-paced environment while managing multiple priorities concurrently requiredProven ability to quickly learn and become proficient in multiple new and existing enterprise applications and functionalities, and apply to electronic integration setups requiredAbility to think strategically, demonstrate ROI awareness, and is detail oriented requiredShould be a self-starter and able to work efficiently under minimal supervision requiredExcellent team player, successful experience working as a contributing member of a team requiredHighly proficient in Excel, Word, Visio, PowerPoint requiredDemonstrated ability to implement complex, large scale solutions preferredPossesses advanced business process mapping skills preferredAbility to understand and use basic SQL preferredFamiliarity with communication protocols (FTP, ETL, web services) preferredStrong financial acumen preferredUnderstanding of health payer regulations such as HIPAA preferredLicenses and Certifications
SAFE, Project management, business analysis (IIBA), or lean sigma certifications preferredACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
Understand and translate business and customer needs into software development work for your team’s specific product domain to accomplish business resultsAnalyze and document identified business process and/or technical improvement needs while evaluating information from multiple stakeholders and data sourcesWork in partnership with other dependent technology teams when determining work and priority for your team’s domain using an understanding of the dependencies of your team’s domain as well as an understanding of the technology structure and ask questions to learn where to go for informationCollaborate to build requirements that align with target architectureUnderstand business processes and identify potential opportunities for improvement by analyzing the processes and capabilities of the team’s technologyUnderstands how data impacts business operations for internal and external customers and trading partner(s)Partners with the team(s) to identify, mitigate and escalate project risksCoordinates and communicates necessary changes for team to be efficient, effective and work with a sense of urgencyStay informed of evolving business strategy and how your team’s domain impacts and provides value to others by making contacts and building relationships at multiple levels within IT and in the business lines. Applies this knowledge to shape work for the teamPartner with other Business Systems Analysts, delivery leads, architects, and technical leaders, to continuously communicate the business value of their work to the team through facilitating meetings and creating and sharing tools that articulate value on technology features and milestonesKeep stakeholders informed on deliverables and partner with your team to mitigate risks and resolve technical impediments. Identify and escalate risks that impact the project deadline to leaders, project managers, and delivery leadsPartner with others in creating, coordinating, and executing on test plans that covers user acceptance criteria. This may include quality assurance testing (QA) and user acceptance testing (UAT), as well as defect and issue tracking processesPrioritize own work efforts and actively raise questions to team/leadership. Complete applicable assigned requirements. Recognize and ask for help when neededActs as trusted advisor to business stakeholders and groups by providing technical and strategic direction to identify and address business issues and opportunitiesSupports the end to end project management life cycle in all phases including people, process and tools for requirements management deliveryAdditional Accountabilities and Essential FunctionsThe Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions
Perform other job-related duties as assigned, within your scope of responsibilities.Job duties are performed in a normal and clean office environment with normal noise levels.Work is predominately done while standing or sitting.The ability to comprehend, document, calculate, visualize, and analyze are required.#LI_JH1An Equal Opportunity EmployerAll BCBSLA EMPLOYEES please apply through Workday Careers.PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI)
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