Westin Ka'anapali Ocean Resort Villas
Director of Room Operations
Westin Ka'anapali Ocean Resort Villas, Lahaina, Hawaii, United States, 96761
LIVE YOUR LIFE TO THE FULLEST!
Director of Room Operations
Westin Ka'anapali Ocean Resort Villas
Salary Range: $125,880 - $144,240
Relocation Offered: Yes
What does MVW offer?
Competitive Pay
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities
Experience/Education Required:
2-year degree or 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major with experience
7-9 years department head level rooms management experience in Housekeeping and Front Office
Food & Beverage and Spa experience preferred
Job Responsibilities:
Managing Profitability
Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
Analyzes service issues and identifies trends.
Managing Revenue Goals
Monitors Rooms operations sales performance against budget.
Reviews reports and financial statements to determine Rooms operations performance against budget.
Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
Leading Operations and Department Teams.
Champions the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.
Develops systems to enable employees to understand guest satisfaction results.
Communicates a clear and consistent message regarding departmental goals to produce desired results.
Follow us on Social Media!
- Instagram: @marriottvacationsworldwide
- Facebook: Marriott Vacations Worldwide
Our associates want more than fulfilling work. Like our Owners, Members, and guests around the world, they want fulfilling lives. Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Marriott Vacations Worldwide is a leading global vacation company. While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Job Type: Full-time
Pay: $125,880.00 - $144,240.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance
Schedule:
Day shift
Holidays
Night shift
Experience:
resort/hotel Front Office management: 3 years (Preferred)
resort/hotel Housekeeping management: 3 years (Preferred)
Work Location: In person
#J-18808-Ljbffr
Director of Room Operations
Westin Ka'anapali Ocean Resort Villas
Salary Range: $125,880 - $144,240
Relocation Offered: Yes
What does MVW offer?
Competitive Pay
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities
Experience/Education Required:
2-year degree or 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major with experience
7-9 years department head level rooms management experience in Housekeeping and Front Office
Food & Beverage and Spa experience preferred
Job Responsibilities:
Managing Profitability
Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
Analyzes service issues and identifies trends.
Managing Revenue Goals
Monitors Rooms operations sales performance against budget.
Reviews reports and financial statements to determine Rooms operations performance against budget.
Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
Leading Operations and Department Teams.
Champions the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.
Develops systems to enable employees to understand guest satisfaction results.
Communicates a clear and consistent message regarding departmental goals to produce desired results.
Follow us on Social Media!
- Instagram: @marriottvacationsworldwide
- Facebook: Marriott Vacations Worldwide
Our associates want more than fulfilling work. Like our Owners, Members, and guests around the world, they want fulfilling lives. Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Marriott Vacations Worldwide is a leading global vacation company. While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Job Type: Full-time
Pay: $125,880.00 - $144,240.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance
Schedule:
Day shift
Holidays
Night shift
Experience:
resort/hotel Front Office management: 3 years (Preferred)
resort/hotel Housekeeping management: 3 years (Preferred)
Work Location: In person
#J-18808-Ljbffr