Hewlett Packard Enterprise
Professional Services Product Manager, Managed Print Services
Hewlett Packard Enterprise, Boise, Idaho, United States, 83708
Professional Services Product Manager, Managed Print Services
Description -HP Workforce Solutions (HPWS) is a new global business unit within HP Inc that brings together all commercial services teams across HP under one leader with a goal of providing a comprehensive portfolio of compelling services and solutions to our enterprise, mid-market, and even, in partnership with our strategic channel partners, to the SMB segment. Our goal is to enable CIOs to optimize the IT experience of their workforce while balancing other business pressures of affordability and risk. HP’s core strengths in personal systems and computing, printing and document workflows, and advanced collaboration solutions provide the foundation from which we will expand our services portfolio. Our passion for our customer and our employees will be our differentiation.We are seeking a Services Product Manager to lead the engagement with markets and develop value propositions for current and new portfolio. In this role, you will be responsible for driving the definition, developing with partners and achieving a successful implementation and business development of owned services for Enterprise MPS. You will work closely with various organizations such as: PS organization, CS, Enablement teams, markets, sales, marketing and training. The portfolio, the roadmap and the value proposition are your key responsibilities, as well as understanding the competitive landscape. Your portfolio of services should help achieve the growth objectives of the organization.Key Responsibilities:Introduce the concept of professional services, emphasizing the importance of consulting and deployment in achieving business goals.For Consulting Services, define Service Offerings (including range of consulting services provided, such as IT strategy, business process optimization, and technology implementation), Value Proposition (Highlighting the benefits of consulting services, including improved efficiency, cost savings, and enhanced decision-making) and Case Studies (including examples of successful consulting engagements, showcasing the positive impact on clients' businesses).For Deployment Services, define service offerings (Detail the deployment services offered, such as system integration, software installation, and infrastructure setup), Value Proposition (explaining the advantages of deployment services, such as reduced downtime, seamless integration, and faster time-to-market) and Case Studies: Provide examples of successful deployment projects, demonstrating the effectiveness of the services.Define service offering by segment: Ensure services portfolio is adequate for each customer segment (enterprise, mid-market & SMB) and analyze development and roadmaps required.Define value proposition for Enterprise customers: Understanding the market and its evolution, you will build the value proposition for MPS Enterprise customers and build an engaging vision for HP customers.Define pricing strategy: Define the right pricing and outcome approach for customers and make sure HP systems can support it working with enablement teams.Understand the competitive landscape identifying key competitors and differentiators and Highlighting the unique selling points of your services compared to competitors.Support markets developing business: Analyze market requests and develop a proper configuration of services for each customer segment that maximizes revenue for HP and return for the customers.Understand competitive landscape: Become state of the art expert for all services in the market for print management and document workflow and understand competitive situation.Qualifications:Bachelor's degree in a relevant field (e.g., Computer science, Telecommunications or business).Proven experience in developing and implementing services.Strong project management and organizational skills.Excellent communication and presentation skills.Team player with the ability to collaborate effectively with cross-functional teams.Knowledge of MPS, SW solutions and the channel.Preferred Qualifications:Master's degree in a related field.Experience in the technology corporate strategy and the Services business.Benefits:HP offers a comprehensive benefits package for this position, including:Health insuranceDental insuranceVision insuranceLong term/short term disability insuranceEmployee assistance programFlexible spending accountLife insuranceGenerous time off policies, including:4-12 weeks fully paid parental leave based on tenure11 paid holidaysAdditional flexible paid vacation and sick leaveThe compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.Job -ServicesSchedule -Full timeShift -No shift premium (United States of America)Travel -25%Relocation -NoEqual Opportunity Employer (EEO) -HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
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Description -HP Workforce Solutions (HPWS) is a new global business unit within HP Inc that brings together all commercial services teams across HP under one leader with a goal of providing a comprehensive portfolio of compelling services and solutions to our enterprise, mid-market, and even, in partnership with our strategic channel partners, to the SMB segment. Our goal is to enable CIOs to optimize the IT experience of their workforce while balancing other business pressures of affordability and risk. HP’s core strengths in personal systems and computing, printing and document workflows, and advanced collaboration solutions provide the foundation from which we will expand our services portfolio. Our passion for our customer and our employees will be our differentiation.We are seeking a Services Product Manager to lead the engagement with markets and develop value propositions for current and new portfolio. In this role, you will be responsible for driving the definition, developing with partners and achieving a successful implementation and business development of owned services for Enterprise MPS. You will work closely with various organizations such as: PS organization, CS, Enablement teams, markets, sales, marketing and training. The portfolio, the roadmap and the value proposition are your key responsibilities, as well as understanding the competitive landscape. Your portfolio of services should help achieve the growth objectives of the organization.Key Responsibilities:Introduce the concept of professional services, emphasizing the importance of consulting and deployment in achieving business goals.For Consulting Services, define Service Offerings (including range of consulting services provided, such as IT strategy, business process optimization, and technology implementation), Value Proposition (Highlighting the benefits of consulting services, including improved efficiency, cost savings, and enhanced decision-making) and Case Studies (including examples of successful consulting engagements, showcasing the positive impact on clients' businesses).For Deployment Services, define service offerings (Detail the deployment services offered, such as system integration, software installation, and infrastructure setup), Value Proposition (explaining the advantages of deployment services, such as reduced downtime, seamless integration, and faster time-to-market) and Case Studies: Provide examples of successful deployment projects, demonstrating the effectiveness of the services.Define service offering by segment: Ensure services portfolio is adequate for each customer segment (enterprise, mid-market & SMB) and analyze development and roadmaps required.Define value proposition for Enterprise customers: Understanding the market and its evolution, you will build the value proposition for MPS Enterprise customers and build an engaging vision for HP customers.Define pricing strategy: Define the right pricing and outcome approach for customers and make sure HP systems can support it working with enablement teams.Understand the competitive landscape identifying key competitors and differentiators and Highlighting the unique selling points of your services compared to competitors.Support markets developing business: Analyze market requests and develop a proper configuration of services for each customer segment that maximizes revenue for HP and return for the customers.Understand competitive landscape: Become state of the art expert for all services in the market for print management and document workflow and understand competitive situation.Qualifications:Bachelor's degree in a relevant field (e.g., Computer science, Telecommunications or business).Proven experience in developing and implementing services.Strong project management and organizational skills.Excellent communication and presentation skills.Team player with the ability to collaborate effectively with cross-functional teams.Knowledge of MPS, SW solutions and the channel.Preferred Qualifications:Master's degree in a related field.Experience in the technology corporate strategy and the Services business.Benefits:HP offers a comprehensive benefits package for this position, including:Health insuranceDental insuranceVision insuranceLong term/short term disability insuranceEmployee assistance programFlexible spending accountLife insuranceGenerous time off policies, including:4-12 weeks fully paid parental leave based on tenure11 paid holidaysAdditional flexible paid vacation and sick leaveThe compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.Job -ServicesSchedule -Full timeShift -No shift premium (United States of America)Travel -25%Relocation -NoEqual Opportunity Employer (EEO) -HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
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