Senior Cybersecurity Engineer

Our MissionAt Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before.Who We AreWe take our mission of protecting the digital way of life seriously. As a member of our team, you will be shaping the future of cybersecurity. At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. Our goal is to create an environment where we all win with precision.Job DescriptionYour CareerThis is a highly visible, senior level position on a small but growing team that will benefit from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer has a mix and background of customer management and broad and deep technical skills related to telecommunication equipment and Internet traffic.This Engineering Escalation role is positioned to intercept and assist or drive technical escalations that come to the executive level in engineeringEscalations of this type are extremely critical and are driven by the account teams in the fieldTalk with executive levels at customers, delivering among other things, discussion about the situation, explaining the root cause or progress toward it, providing status internally and addressing technical questions during customer interactionsSeniority Level: Senior levelIndustry: Network SecurityEmployment Type: Full-timeJob Functions: Engineering, Information Technology