Resource Innovations
Utility Program Software & SaaS Configuration Specialist
Resource Innovations, Salt Lake City, Utah, United States, 84193
Resource Innovations
is seeking a
Utility Program Software & SaaS Configuration Specialist
to join our growing team. As a Utility Program Software & SaaS Configuration Specialist with Resource Innovations, you will support utility energy-efficiency program delivery with software system design, configuration, and maintenance.In this role, you will be responsible for designing program configurations, building and iterating on those designs, testing those builds, and launching/maintaining the programs. It involves a high level of problem-solving within the company’s SaaS platforms, and effective communication with internal stakeholders, partners, and clients (both technical and non-technical). The ideal candidate will have 2+ years of experience in the utility energy efficiency industry and can demonstrate a broad working knowledge of software industry elements.Duties and Responsibilities:Implement business process logic into SaaS platforms by designing, configuring, and maintaining software workflows, automated emails, rendered documents, formulas/functions, forms, and other software elements for specific utility needs based on program design and industry regulation.Provide technical systems solutions for Demand Side Management and clean energy technologies for utilities.Understand customer business drivers, key use cases, and high-level business objectives.Ensure an excellent user experience for various user groups who interface with our systems.Support and resolve bugs, feature requests, and program updates in a timely manner.Communicate with individuals of varying levels of program and technical understanding.Develop hands-on knowledge of the Resource Innovations SaaS platforms.Produce gap analyses, testing analyses, product-use analyses, and use-case reports.Establish and maintain a professional rapport with clients and partners, including identifying and anticipating needs and proposing solutions to address concerns.Promote standardization and proactively incorporate best practices into systems and processes.Other duties as assigned.Minimum Requirements:BS or MS in Computer Science or related quantitative field (e.g. Math, Physics, Economics).2+ years experience with programming language elements (e.g. IF statements, arithmetic functions, for loops).2+ years experience with front-end languages (HTML/CSS/template languages).2+ years experience with software configurations (e.g. display conditions, forms, workflows).Ability to analyze energy data and draw/present conclusions.Interest in sustainability and passion for making a meaningful impact on the environment.Preferred Skills, Education, and Experience:2+ years of working experience with software systems in the energy efficiency industry.Resource Innovations offers competitive salaries based on candidates' qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus, and an overall comprehensive benefits package.About Resource Innovations:Resource Innovations (RI) is a
women-led
energy transformation firm
focused on impact . Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges.Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.
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is seeking a
Utility Program Software & SaaS Configuration Specialist
to join our growing team. As a Utility Program Software & SaaS Configuration Specialist with Resource Innovations, you will support utility energy-efficiency program delivery with software system design, configuration, and maintenance.In this role, you will be responsible for designing program configurations, building and iterating on those designs, testing those builds, and launching/maintaining the programs. It involves a high level of problem-solving within the company’s SaaS platforms, and effective communication with internal stakeholders, partners, and clients (both technical and non-technical). The ideal candidate will have 2+ years of experience in the utility energy efficiency industry and can demonstrate a broad working knowledge of software industry elements.Duties and Responsibilities:Implement business process logic into SaaS platforms by designing, configuring, and maintaining software workflows, automated emails, rendered documents, formulas/functions, forms, and other software elements for specific utility needs based on program design and industry regulation.Provide technical systems solutions for Demand Side Management and clean energy technologies for utilities.Understand customer business drivers, key use cases, and high-level business objectives.Ensure an excellent user experience for various user groups who interface with our systems.Support and resolve bugs, feature requests, and program updates in a timely manner.Communicate with individuals of varying levels of program and technical understanding.Develop hands-on knowledge of the Resource Innovations SaaS platforms.Produce gap analyses, testing analyses, product-use analyses, and use-case reports.Establish and maintain a professional rapport with clients and partners, including identifying and anticipating needs and proposing solutions to address concerns.Promote standardization and proactively incorporate best practices into systems and processes.Other duties as assigned.Minimum Requirements:BS or MS in Computer Science or related quantitative field (e.g. Math, Physics, Economics).2+ years experience with programming language elements (e.g. IF statements, arithmetic functions, for loops).2+ years experience with front-end languages (HTML/CSS/template languages).2+ years experience with software configurations (e.g. display conditions, forms, workflows).Ability to analyze energy data and draw/present conclusions.Interest in sustainability and passion for making a meaningful impact on the environment.Preferred Skills, Education, and Experience:2+ years of working experience with software systems in the energy efficiency industry.Resource Innovations offers competitive salaries based on candidates' qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus, and an overall comprehensive benefits package.About Resource Innovations:Resource Innovations (RI) is a
women-led
energy transformation firm
focused on impact . Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges.Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.
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