Underwriting Account Service Associate - Middle Markets

Zurich North America is currently hiring an Underwriting Account Service Associate to join the Middle Markets team! As an Underwriting Account Service Associate, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and grow your career.At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.This is a hybrid work position, however, the candidate selected for this opportunity should be able to report into one of the following North American office locations: Los Angeles, CA or Denver, CO.In this role you will be responsible for:Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager. Working collaboratively with assigned underwriters.Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.Basic Qualifications:Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area ORZurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area ORHigh School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area ANDKnowledge of data collection and analysis.Microsoft Office experience.Preferred Qualifications:Insurance industry knowledge.Knowledge of processing, rating and policy management systems used in the insurance industry.Strong verbal and written communication skills.Superior skills in relationship building, active listening with customers and coworkers.Customer service experience.Enjoys working with details and providing accurate data in a timely manner.Self-directed to meet deadlines.Multi-tasking skills.5% Travel.Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, click

here . Other rewards may include short term incentive bonuses and merit increases.

Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education.

The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The starting hourly range for this position is $22.84 - $37.40.As an insurance company, Zurich is subject to 18 U.S. Code § 1033.As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ).Location(s): AM - Los Angeles, AM - DenverRemote Working: HybridSchedule: Full TimeEmployment Sponsorship Offered: No

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