CONNECTI CARE, Inc
Manager, Contract Configuration
CONNECTI CARE, Inc, New York, New York, us, 10261
Connecticare is a leading health plan in the state of Connecticut and a subsidiary of EmblemHealth, a health and wellness company that provides insurance plans, primary and specialty care, and wellness solutions. WellSpark is a digital wellness company and national subsidiary of EmblemHealth that offers a full suite of products and solutions to reward people for healthy behaviors.Responsibilities:
Partner with business areas to identify opportunities to improve operational and service‐related processes through leveraging information technology for the contract configuration team.Responsible for recommending system (NetworX) solutions and alternatives that meet business objectives, resolves deficiencies, ensures efficient functionality and manages process change implementations.Maintain a thorough understanding of EmblemHealth’s various processing systems including claims and provider systems to evaluate the ability of the claims team to process claims correctly according to the various contracts.Responsible for management of all configuration applications of EmblemHealth Provider Contracting pricing system.Assess daily workflow and volumes, adjusting resources and informing Leadership, as needed, of resource or throughput deficiencies.Track unit statistics and recommend strategies and tactics for improvement to accuracy and throughput.Responsible for leading root cause analysis efforts, identifying issues and corrective action planning.Provide technical and analytic support and integrated solutions for NetworX.Design, implement and improve CCT department quality standards.Identify and analyze any Contracting deficiencies as it relates to NetworX across multiple contracts; recommend and facilitate solutions.Review and assign all provider contracts to the Contract Configuration Team for completion.Measure and manage the unit’s completion of configuration assignments against inventory, release schedules and project deadlines.Monitor and track staff performance relating to contract loading maintenance and audit responses.Create, revise, review and approve Configuration related documents, including but not limited to procedure memoranda, protocols, and reports.Create and maintain weekly and monthly status and trends for Contract Configuration production, quality inventory levels; offer recommendations and submit corrective action plans for improvement and consistency.Communicate and collaborate with key business areas to effectively develop and implement business solutions; develop and manage high quality relationships with business customers.Participate with external and internal audits as well as inspection readiness.Responsible for all aspects of aging Provider Contracts and special handling requests.Supervise and coordinate the work of assigned staff.Mentor the team and encourage a global view of the impacts of Provider Configuration on EmblemHealth business.Supervise the training of new employees and cross training of current employees.Perform other related tasks as directed, assigned, or required.Requirements:
Bachelor’s degree required; additional experience or specialized training may be considered in lieu of educational requirements.5 – 8+ years relevant professional work experience required.2+ years’ experience in a supervisory/managerial/leadership role required.Knowledge of NetworX functionality required.Strong project management skills and ability to multi‐task many projects simultaneously required.Excellent communication skills (verbal, written, presentation, interpersonal with all types/levels of audiences required.Knowledge of medical terminology, coding protocols, provider reimbursement structures required.Evidence of critical thinking and creative problem‐solving skills required.Ability to develop, use, interpret and apply key business metrics required.Ability to organize and lead key initiatives required.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc.) required.Additional Information
Job Type: StandardSchedule: Full-timeEmployee Status: RegularRequisition ID: 1000001948Hiring Range: $72,000-$138,000Security Disclosure
If you are offered a job from one of the EmblemHealth family of companies that includes ConnectiCare, AdvantageCare Physicians, and WellSpark, the offer confirmation email will come from “HRTalentAcquisition” with the subject line: “Offer of Employment for (job title)” – Please respond online.We never ask you to join a Google Hangout, request you to purchase your own equipment or pay to apply. We do not send email from a third-party email service such as Yahoo or Gmail.Pay Disclosure
A good faith estimate of the compensation range for individuals hired to work for the EmblemHealth Family of Companies is provided. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, internal peer equity, and market and business considerations. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. It is not typical for an individual to be hired at or near the top of the range, as compensation decisions depend on each case’s facts and circumstances. Union roles covered by a collective bargaining agreement will compensate in accordance with the union contract.EEOC Statement
We are committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy or related condition, marital status, national origin, disability, protected veteran status or any other characteristic protected by law.
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Partner with business areas to identify opportunities to improve operational and service‐related processes through leveraging information technology for the contract configuration team.Responsible for recommending system (NetworX) solutions and alternatives that meet business objectives, resolves deficiencies, ensures efficient functionality and manages process change implementations.Maintain a thorough understanding of EmblemHealth’s various processing systems including claims and provider systems to evaluate the ability of the claims team to process claims correctly according to the various contracts.Responsible for management of all configuration applications of EmblemHealth Provider Contracting pricing system.Assess daily workflow and volumes, adjusting resources and informing Leadership, as needed, of resource or throughput deficiencies.Track unit statistics and recommend strategies and tactics for improvement to accuracy and throughput.Responsible for leading root cause analysis efforts, identifying issues and corrective action planning.Provide technical and analytic support and integrated solutions for NetworX.Design, implement and improve CCT department quality standards.Identify and analyze any Contracting deficiencies as it relates to NetworX across multiple contracts; recommend and facilitate solutions.Review and assign all provider contracts to the Contract Configuration Team for completion.Measure and manage the unit’s completion of configuration assignments against inventory, release schedules and project deadlines.Monitor and track staff performance relating to contract loading maintenance and audit responses.Create, revise, review and approve Configuration related documents, including but not limited to procedure memoranda, protocols, and reports.Create and maintain weekly and monthly status and trends for Contract Configuration production, quality inventory levels; offer recommendations and submit corrective action plans for improvement and consistency.Communicate and collaborate with key business areas to effectively develop and implement business solutions; develop and manage high quality relationships with business customers.Participate with external and internal audits as well as inspection readiness.Responsible for all aspects of aging Provider Contracts and special handling requests.Supervise and coordinate the work of assigned staff.Mentor the team and encourage a global view of the impacts of Provider Configuration on EmblemHealth business.Supervise the training of new employees and cross training of current employees.Perform other related tasks as directed, assigned, or required.Requirements:
Bachelor’s degree required; additional experience or specialized training may be considered in lieu of educational requirements.5 – 8+ years relevant professional work experience required.2+ years’ experience in a supervisory/managerial/leadership role required.Knowledge of NetworX functionality required.Strong project management skills and ability to multi‐task many projects simultaneously required.Excellent communication skills (verbal, written, presentation, interpersonal with all types/levels of audiences required.Knowledge of medical terminology, coding protocols, provider reimbursement structures required.Evidence of critical thinking and creative problem‐solving skills required.Ability to develop, use, interpret and apply key business metrics required.Ability to organize and lead key initiatives required.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc.) required.Additional Information
Job Type: StandardSchedule: Full-timeEmployee Status: RegularRequisition ID: 1000001948Hiring Range: $72,000-$138,000Security Disclosure
If you are offered a job from one of the EmblemHealth family of companies that includes ConnectiCare, AdvantageCare Physicians, and WellSpark, the offer confirmation email will come from “HRTalentAcquisition” with the subject line: “Offer of Employment for (job title)” – Please respond online.We never ask you to join a Google Hangout, request you to purchase your own equipment or pay to apply. We do not send email from a third-party email service such as Yahoo or Gmail.Pay Disclosure
A good faith estimate of the compensation range for individuals hired to work for the EmblemHealth Family of Companies is provided. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, internal peer equity, and market and business considerations. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. It is not typical for an individual to be hired at or near the top of the range, as compensation decisions depend on each case’s facts and circumstances. Union roles covered by a collective bargaining agreement will compensate in accordance with the union contract.EEOC Statement
We are committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy or related condition, marital status, national origin, disability, protected veteran status or any other characteristic protected by law.
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