Massachusetts Bay Transportation Authority
Safety Lead - Workplace Incidents (WI)
Massachusetts Bay Transportation Authority, Boston, Massachusetts, us, 02298
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.
Job Summary
The Safety Lead - Workplace Incidents (WI) is responsible for investigating, managing, and tracking worker injuries, incidents, and near misses, conducting root cause analyses, and making recommendations for risk reduction and mitigations to prevent reoccurrence and improve workplace safety. The overall goal is to assure compliance with OSHA requirements and help the MBTA and its employees reduce on-the-job hazards and prevent workplace injuries, illnesses, and deaths. This role is to support and advance worker safety initiatives at the MBTA. Integral to this role is working collaboratively with the OHS team and Safety Department and affected Department management, employees, and contractors.
Duties & Responsibilities
Lead, direct, and conduct investigations of MBTA workplace injuries, incidents, and near misses. Investigations include but are not limited to requesting/collecting documentation, conducting site visits and employee interviews, identifying the sequence of events and conditions that led up to and caused the injury, analyzing data, performing root cause/causal factor analyses, and preparing and reviewing draft and final investigation reports.
Lead, direct, and conduct risk assessments and root cause/causal factor analyses using the 5Whys and other methods. Analyses include evaluation and analysis of different factors, including but not limited to job factors, human factors, organizational factors, equipment/technology factors, and practical drift. Evaluate and recommend mitigations, risk control measures, and actions to remove or control hazards and other factors to prevent reoccurrence. Work with the affected Departments to create and prioritize action plans. Oversee/track implementation/completion of the action plans. Report on the progress of action plans.
Respond to employee injury and accident/incident events on behalf of the MBTA Safety Department.
Prepare and oversee/direct the preparation of injury investigation reports for review by management and submission to the Massachusetts Department of Labor Standards (DLS), Massachusetts Department of Public Utilities (DPU), Federal Transportation Administration (FTA), and other outside agencies.
Respond to DLS, DPU, and other agency inquiries and information requests on employee injuries.
Report required “reportable” injuries to DLS.
Review MBTA’s existing injury investigation processes and procedures and develop and provide recommendations to improve the quality, effectiveness, consistency, and defensibility of the process and resultant injury investigation report. Work with Safety Managers to update the injury investigation process and procedures and develop training for Safety Department employees on the updated process and procedures.
Lead and participate in conducting, documenting, and communicating job hazard analyses (JHAs).
Conduct trend analysis on employee injuries and near misses.
Prepare and present injury data and trends analysis at daily, weekly, and monthly meetings and in daily, weekly, monthly, and annual reports.
Work with Safety Department Managers to evaluate improved options for injury data documentation collection, analysis, presentation, and reporting.
Conduct regular meetings with the MBTA Workers’ Compensation Team on the OSHA 300 log, employee injury verification, and documentation.
Work with various departments to create toolbox talk content regarding OSHA workplace safety.
Work collaboratively with MBTA managers, supervisors, and employees to identify and mitigate hazards.
Represent MBTA Safety on task forces and committees established to address safety, OSHA program implementation, employee needs, and other topics relevant to Authority goals and requirements, including support of the Authority’s Safety Management System (SMS) and related policies and procedures.
Participate in the evaluation, review, and content update of the MBTA OHS Plan and worker safety programs, training, policies, and procedures.
Work closely with representatives from the DLS and DPU to investigate and resolve identified safety issues.
Drive a company or personal vehicle to visit/inspect work sites to assist at emergencies and events, as needed.
Perform night and weekend Safety Duty Response in rotation with other Safety staff.
Respond, either directly or through others, to emergencies twenty-four (24) hours per day, seven (7) days per week.
Provide internal and external customers with a courteous and professional experience.
Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
Perform related duties and projects as assigned.
Supervision
Safety Analyst as needed on assigned projects.
Additional responsibilities may include a focus on one or more departments or locations. See applicable addendum for department or location-specific functions.
Minimum Requirements & Qualifications
Bachelor's degree from an accredited institution in the area of safety, training, or related field.
Six (6) years of relevant worker injury investigation experience focusing on OSHA workplace safety.
One (1) year of supervisory, managerial, and/or leadership experience.
Four (4) years of experience in workplace safety program compliance and injury data and trends analysis.
Documented relevant workplace safety and injury/incident investigation safety training courses such as those provided by OSHA, or equivalent safety organizations.
Effective organizational, analytical, multitasking, time management, and interpersonal skills. Ability to demonstrate strong analytical, communication, and report-writing skills.
Ability to effectively communicate with regulatory agencies, community organizations, and employees at all levels of the organization on technical and sensitive matters.
Proficient in the use of Microsoft Word, Excel, PowerPoint, and other presentation software and Database applications.
Available and able to work any and all shifts and/or locations as assigned or directed, twenty-four (24) hours per day, seven (7) days per week, including during severe weather conditions, emergencies, holiday, or other celebrations, or other circumstances that may potentially impact service or the safety of service.
Ability to work with a diverse workforce.
Ability to walk the Right of Way (ROW) with PPE and required equipment on track, ballast, and uneven surfaces based on the logistics of the safety task and/or emergency response.
Ability to access areas using stairs, ladders, and ramps across the MBTA system and facilities to observe and evaluate conditions and conduct monitoring.
Ability to complete, apply, and adhere to concepts in safety training including but not limited to SMS Fundamentals, ICS 100, 200, 300, 400, 700, and 800, as well as courses offered on websites hosted by MassDOT, FEMA, and TSI within three (3) years of employment.
Ability to complete a Public Transportation Safety Certification Training Program (PTSCTP) within three (3) years of employment.
Ability to perform all tasks safely with proper PPE.
Ability to respond to Operations (E&M and Transportation) related incidents in the field.
Ability to carry safety equipment to and from incidents/accidents on/off the ROW.
Substitutions Include
A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement
An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement
A master’s degree in a related subject substitute for two (2) years of general experience.
A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience
Preferred Experience and Skills
Occupational Health and Safety certification (e.g., SHS) and/or related OHS course certificates.
Certified Safety Professional (CSP) or equivalent certification.
Completed the Transportation Safety Institute (TSI) Transit Safety and Security Program (TSSP) in Rail and/or Bus.
Knowledge of system safety and/or Safety Management Systems (SMS) principles and best practices.
Knowledge of:
American Public Transportation Association (APTA) standards
ANSI/NFPA/IEEE/IEC codes, etc.
Experience working in transportation, safety, security, or related field.
Demonstrated understanding of the Federal Transit Administration (FTA) and/or DPU regulations.
Job Conditions:
Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
Ability to provide internal and external customers with courteous and professional experiences
Ability to work effectively independently and as part of a team (or supervise, if required)
Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service
Disclaimers and Definitions:
General Disclaimer:
The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
Application Deadlines:
Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
Work Environment:
The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
Work Eligibility:
Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
Interviews:
Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
Safety Sensitive Positions:
Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
On-call or 24/7 Positions:
Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
Essential / Emergency Staff:
During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
ADA Accommodations:
The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
Diversity, Equity, and Inclusion:
The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
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Job Summary
The Safety Lead - Workplace Incidents (WI) is responsible for investigating, managing, and tracking worker injuries, incidents, and near misses, conducting root cause analyses, and making recommendations for risk reduction and mitigations to prevent reoccurrence and improve workplace safety. The overall goal is to assure compliance with OSHA requirements and help the MBTA and its employees reduce on-the-job hazards and prevent workplace injuries, illnesses, and deaths. This role is to support and advance worker safety initiatives at the MBTA. Integral to this role is working collaboratively with the OHS team and Safety Department and affected Department management, employees, and contractors.
Duties & Responsibilities
Lead, direct, and conduct investigations of MBTA workplace injuries, incidents, and near misses. Investigations include but are not limited to requesting/collecting documentation, conducting site visits and employee interviews, identifying the sequence of events and conditions that led up to and caused the injury, analyzing data, performing root cause/causal factor analyses, and preparing and reviewing draft and final investigation reports.
Lead, direct, and conduct risk assessments and root cause/causal factor analyses using the 5Whys and other methods. Analyses include evaluation and analysis of different factors, including but not limited to job factors, human factors, organizational factors, equipment/technology factors, and practical drift. Evaluate and recommend mitigations, risk control measures, and actions to remove or control hazards and other factors to prevent reoccurrence. Work with the affected Departments to create and prioritize action plans. Oversee/track implementation/completion of the action plans. Report on the progress of action plans.
Respond to employee injury and accident/incident events on behalf of the MBTA Safety Department.
Prepare and oversee/direct the preparation of injury investigation reports for review by management and submission to the Massachusetts Department of Labor Standards (DLS), Massachusetts Department of Public Utilities (DPU), Federal Transportation Administration (FTA), and other outside agencies.
Respond to DLS, DPU, and other agency inquiries and information requests on employee injuries.
Report required “reportable” injuries to DLS.
Review MBTA’s existing injury investigation processes and procedures and develop and provide recommendations to improve the quality, effectiveness, consistency, and defensibility of the process and resultant injury investigation report. Work with Safety Managers to update the injury investigation process and procedures and develop training for Safety Department employees on the updated process and procedures.
Lead and participate in conducting, documenting, and communicating job hazard analyses (JHAs).
Conduct trend analysis on employee injuries and near misses.
Prepare and present injury data and trends analysis at daily, weekly, and monthly meetings and in daily, weekly, monthly, and annual reports.
Work with Safety Department Managers to evaluate improved options for injury data documentation collection, analysis, presentation, and reporting.
Conduct regular meetings with the MBTA Workers’ Compensation Team on the OSHA 300 log, employee injury verification, and documentation.
Work with various departments to create toolbox talk content regarding OSHA workplace safety.
Work collaboratively with MBTA managers, supervisors, and employees to identify and mitigate hazards.
Represent MBTA Safety on task forces and committees established to address safety, OSHA program implementation, employee needs, and other topics relevant to Authority goals and requirements, including support of the Authority’s Safety Management System (SMS) and related policies and procedures.
Participate in the evaluation, review, and content update of the MBTA OHS Plan and worker safety programs, training, policies, and procedures.
Work closely with representatives from the DLS and DPU to investigate and resolve identified safety issues.
Drive a company or personal vehicle to visit/inspect work sites to assist at emergencies and events, as needed.
Perform night and weekend Safety Duty Response in rotation with other Safety staff.
Respond, either directly or through others, to emergencies twenty-four (24) hours per day, seven (7) days per week.
Provide internal and external customers with a courteous and professional experience.
Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
Perform related duties and projects as assigned.
Supervision
Safety Analyst as needed on assigned projects.
Additional responsibilities may include a focus on one or more departments or locations. See applicable addendum for department or location-specific functions.
Minimum Requirements & Qualifications
Bachelor's degree from an accredited institution in the area of safety, training, or related field.
Six (6) years of relevant worker injury investigation experience focusing on OSHA workplace safety.
One (1) year of supervisory, managerial, and/or leadership experience.
Four (4) years of experience in workplace safety program compliance and injury data and trends analysis.
Documented relevant workplace safety and injury/incident investigation safety training courses such as those provided by OSHA, or equivalent safety organizations.
Effective organizational, analytical, multitasking, time management, and interpersonal skills. Ability to demonstrate strong analytical, communication, and report-writing skills.
Ability to effectively communicate with regulatory agencies, community organizations, and employees at all levels of the organization on technical and sensitive matters.
Proficient in the use of Microsoft Word, Excel, PowerPoint, and other presentation software and Database applications.
Available and able to work any and all shifts and/or locations as assigned or directed, twenty-four (24) hours per day, seven (7) days per week, including during severe weather conditions, emergencies, holiday, or other celebrations, or other circumstances that may potentially impact service or the safety of service.
Ability to work with a diverse workforce.
Ability to walk the Right of Way (ROW) with PPE and required equipment on track, ballast, and uneven surfaces based on the logistics of the safety task and/or emergency response.
Ability to access areas using stairs, ladders, and ramps across the MBTA system and facilities to observe and evaluate conditions and conduct monitoring.
Ability to complete, apply, and adhere to concepts in safety training including but not limited to SMS Fundamentals, ICS 100, 200, 300, 400, 700, and 800, as well as courses offered on websites hosted by MassDOT, FEMA, and TSI within three (3) years of employment.
Ability to complete a Public Transportation Safety Certification Training Program (PTSCTP) within three (3) years of employment.
Ability to perform all tasks safely with proper PPE.
Ability to respond to Operations (E&M and Transportation) related incidents in the field.
Ability to carry safety equipment to and from incidents/accidents on/off the ROW.
Substitutions Include
A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement
An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement
A master’s degree in a related subject substitute for two (2) years of general experience.
A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience
Preferred Experience and Skills
Occupational Health and Safety certification (e.g., SHS) and/or related OHS course certificates.
Certified Safety Professional (CSP) or equivalent certification.
Completed the Transportation Safety Institute (TSI) Transit Safety and Security Program (TSSP) in Rail and/or Bus.
Knowledge of system safety and/or Safety Management Systems (SMS) principles and best practices.
Knowledge of:
American Public Transportation Association (APTA) standards
ANSI/NFPA/IEEE/IEC codes, etc.
Experience working in transportation, safety, security, or related field.
Demonstrated understanding of the Federal Transit Administration (FTA) and/or DPU regulations.
Job Conditions:
Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
Ability to provide internal and external customers with courteous and professional experiences
Ability to work effectively independently and as part of a team (or supervise, if required)
Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service
Disclaimers and Definitions:
General Disclaimer:
The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
Application Deadlines:
Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
Work Environment:
The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
Work Eligibility:
Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
Interviews:
Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
Safety Sensitive Positions:
Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
On-call or 24/7 Positions:
Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
Essential / Emergency Staff:
During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
ADA Accommodations:
The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
Diversity, Equity, and Inclusion:
The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
#J-18808-Ljbffr