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Deckers Brands

Brand Operations Director

Deckers Brands, Goleta, California, us, 93116


Brand Operations Director

Location:

Goleta, California

Remote Type:

Hybrid

Time Type:

Full time

Posted On:

Posted Yesterday

Job Requisition ID:

17385

At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.

Job Title:

Brand Operations Director

Reports to:

Senior Director, Brand Planning, Operations & Strategy

The Role

The Brand Operations Director has responsibilities for data governance, product creation processes, and development calendar adherence. The ideal candidate works across brand and corporate merchants, designers, product developers, and supply chain teams. The Brand Operations Director owns the continuous improvement of process, ensuring all teams understand and align to common approaches, and identifies opportunities for optimization. They publish and track key metrics to hold teams accountable to process and calendar milestones.

Your Impact

The primary functions of this role include but are not limited to:

Data Governance

Own the product creation data model for the business – define the attributes, governance procedures, conduct audits, and develop plans for corrective actions, updates, and other data related initiatives.

Set SOPs and policies for data entry and maintenance across stakeholders including external vendors.

Coordinate with other domain owners to identify gaps and improvements in the data model.

Run exception tracking process to communicate and resolve data entry gaps with internal and external stakeholders.

Product Team Liaison

Ensure the delivery of business outcomes and value through a technical understanding of Product Lifecycle systems, promoted and shared across the Product Lifecycle product group team.

Create a shared vision of the desired value propositions, business architecture, people assessments, and process optimization.

Facilitate major solution decisions and prioritizations in concert with the Product Lifecycle Group Product Manager.

Regularly identify, collect, and prioritize business requirements for future product enhancements.

Provide expert judgement assessments of people, process, technology, and/or data as relating to value proposition actualization.

Facilitate the communication and change management on data model, value, and governance changes.

Process & Calendar

Facilitate the definition and rollout cross-functional business processes, roles & responsibilities.

Align processes and roles across brands where possible and/or advantageous.

Own product creation process, continuous maintenance, and improvement.

Define and monitor success criteria as well as both leading and lagging key performance indicators (KPIs). Regularly report progress to senior management and adjust strategies as needed.

Provide transparency and insights into capacity and skillset gaps across teams. Work with appropriate cross-functional leaders to remediate.

Who You Are

Ability to demonstrate enthusiasm and inspire as a change agent.

Ability to influence decision making up, down, and across the organization.

Excellent verbal, written, and presentation communication skills.

We’d love to hear from people with

Six (6+) years of experience working in business operations roles. Two (2) years of experience in management or team lead capacity.

Understanding of PLM, DPC, MDM, ERP, business reporting system functionality.

Ability to present and skillfully negotiate to gain support and commitment from teams that do not directly report to you.

What We'll Give You

Competitive Pay and Bonuses:

We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.

Financial Planning and Wellbeing:

Our plans provide powerful ways to protect income, pay for expenses, and invest in the future.

Time Away from Work:

Our plans support our employees’ needs to take time away to recharge.

Extras, Discounts, and Perks:

We offer a variety of cool extras from generous discounts to community-based programs.

Growth and Development:

We offer extensive opportunities and support for personal and professional development.

Health and Wellness:

Our comprehensive health and wellness programs support a healthy lifestyle.

The salary range posted reflects the minimum and maximum target for new hire salaries for this role in our Goleta, CA location. Individual pay will be determined by location and additional factors, including job-related skills, experience, and relevant education or training.

Equal Employment Opportunity

Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences, and backgrounds who share a passion for our brands.

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