Advserv
Executive Director of Advancement Information Services
Advserv, New Orleans, Louisiana, United States, 70123
Executive Director of Advancement Information Services
The Executive Director, Advancement Information Services, is a key leadership role within the University’s Advancement division. This position is responsible for overseeing the strategic management and operational execution of all advancement information services, including database management and reporting, gift accounting, alumni/donor records management, and analytics. The Executive Director will provide visionary leadership in the development and maintenance of a robust infrastructure to support the university’s fundraising, alumni engagement, and donor stewardship goals. The role ensures the integrity, security, and optimization of all advancement-related data and technologies. A key responsibility is the oversight and leadership of the implementation and transition to a new Salesforce CRM system, including finalization of the initial phase and completion of subsequent phases for go-live and ongoing adoption. The Executive Director is a strong leader and manager with responsibility for managing a staff of 25+ employees.Required Knowledge, Skills, and AbilitiesStrong leadership skills with the ability to manage a team, delegate tasks, and drive results.Ability to evaluate complex issues, identify appropriate solutions, costs, and required resources.Excellent project management skills, with the ability to manage multiple initiatives concurrently and evaluate complex issues, providing leadership in implementing the chosen approach.Technical experience in areas such as information and data delivery, data and solution architecture, web programming and application development, relational databases, systems management; demonstrated ability to quickly learn and assimilate new systems and information.Strong interpersonal and communication skills, with the ability to collaborate effectively with a wide range of stakeholders.Commitment to diversity, equity, and inclusion in both team leadership and organizational practices.Required Education and/or ExperienceBachelor’s Degree required.Minimum of 7-10 years of progressive leadership experience in advancement services, information systems, or data management within a higher education or nonprofit organization.Extensive experience with CRM systems (notably Salesforce), reporting tools, and data analytics platforms.Proven track record of managing large datasets, ensuring data integrity, and leading system implementations or upgrades.Any appropriate combination of relevant education, experience, and/or certifications may be considered.Preferred QualificationsMaster’s Degree in information systems, business, data science, or a related field preferred.Experience in a research university environment.A keen interest in the Advancement profession and an understanding and appreciation for the importance of philanthropy.Commitment to the values of an institution of higher education.Hands-on experience implementing and supporting a Salesforce advancement solution, preferably Affinaquest.Compensation InformationTulane offers a variety of options to enhance your health and well-being so that you may enjoy more out of life now and in the future. Learn more about Life at Tulane as well as our Benefits and Pay. See our Candidate Resources to learn more about our hiring process and what to expect. This position will close on the date it is filled.Please Note: Depending on your role and the department in which you work, you may be expected to adhere to COVID-19 requirements, such as vaccinations and booster shots.Tulane University is committed to creating a community and culture that foster a sense of belonging for all. We are a recognized employer and educator valuing AA/EEO, Protected Veterans, and Individuals with Disabilities. We encourage all qualified candidates to apply. We are intentionally seeking candidates who are committed to fostering equity, diversity, and inclusion in support of Tulane’s Strategy for Tomorrow.Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process.
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The Executive Director, Advancement Information Services, is a key leadership role within the University’s Advancement division. This position is responsible for overseeing the strategic management and operational execution of all advancement information services, including database management and reporting, gift accounting, alumni/donor records management, and analytics. The Executive Director will provide visionary leadership in the development and maintenance of a robust infrastructure to support the university’s fundraising, alumni engagement, and donor stewardship goals. The role ensures the integrity, security, and optimization of all advancement-related data and technologies. A key responsibility is the oversight and leadership of the implementation and transition to a new Salesforce CRM system, including finalization of the initial phase and completion of subsequent phases for go-live and ongoing adoption. The Executive Director is a strong leader and manager with responsibility for managing a staff of 25+ employees.Required Knowledge, Skills, and AbilitiesStrong leadership skills with the ability to manage a team, delegate tasks, and drive results.Ability to evaluate complex issues, identify appropriate solutions, costs, and required resources.Excellent project management skills, with the ability to manage multiple initiatives concurrently and evaluate complex issues, providing leadership in implementing the chosen approach.Technical experience in areas such as information and data delivery, data and solution architecture, web programming and application development, relational databases, systems management; demonstrated ability to quickly learn and assimilate new systems and information.Strong interpersonal and communication skills, with the ability to collaborate effectively with a wide range of stakeholders.Commitment to diversity, equity, and inclusion in both team leadership and organizational practices.Required Education and/or ExperienceBachelor’s Degree required.Minimum of 7-10 years of progressive leadership experience in advancement services, information systems, or data management within a higher education or nonprofit organization.Extensive experience with CRM systems (notably Salesforce), reporting tools, and data analytics platforms.Proven track record of managing large datasets, ensuring data integrity, and leading system implementations or upgrades.Any appropriate combination of relevant education, experience, and/or certifications may be considered.Preferred QualificationsMaster’s Degree in information systems, business, data science, or a related field preferred.Experience in a research university environment.A keen interest in the Advancement profession and an understanding and appreciation for the importance of philanthropy.Commitment to the values of an institution of higher education.Hands-on experience implementing and supporting a Salesforce advancement solution, preferably Affinaquest.Compensation InformationTulane offers a variety of options to enhance your health and well-being so that you may enjoy more out of life now and in the future. Learn more about Life at Tulane as well as our Benefits and Pay. See our Candidate Resources to learn more about our hiring process and what to expect. This position will close on the date it is filled.Please Note: Depending on your role and the department in which you work, you may be expected to adhere to COVID-19 requirements, such as vaccinations and booster shots.Tulane University is committed to creating a community and culture that foster a sense of belonging for all. We are a recognized employer and educator valuing AA/EEO, Protected Veterans, and Individuals with Disabilities. We encourage all qualified candidates to apply. We are intentionally seeking candidates who are committed to fostering equity, diversity, and inclusion in support of Tulane’s Strategy for Tomorrow.Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process.
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