iNovex Information Systems
ServiceNOW Developer - Senior
iNovex Information Systems, Mc Lean, Virginia, us, 22107
Job BriefServiceNOW; PowerBIJob DescriptionWe're searching for talented individuals who provide ServiceNow Development support to key government customers . This program will maximize the effectiveness and efficiency of our country's most important missions both at home and abroad. If you are ready to support a high-performing team that truly makes a difference, then come join us!Job Description:We are looking for
ServiceNOW Developer
to support the Program Management Team in the development and establishment of performance metrics.The ServiceNow Developer shall possess the following capabilities:Seeking a skilled ServiceNow Sr. Developer / Admin to configure the existing ServiceNow platform to improve IT and Business processes.Collaborate on the integration of CMDB and 3rd party tool APIs and Service Graph Connectors with the ServiceNow platform.Create and maintain Forms, Reports, Views, Workflows, Groups and Roles.Coordinate application and platform upgrades.Assists with creation and cataloging of business process flows.Work with the ServiceNow development team to implement solutions-based business needs and strategies.Perform the necessary tasks to design and configure ServiceNow functions to meet operational needs.Work with the training officer to develop supporting documentation to help others use the platform effectively.Identify trends and find patterns in unstructured and semi-structured customer data that can be used to create a more positive customer experience and increase overall network performance.Create models using ServiceNow, Splunk PowerBi, NNMi, SNMP traps to ITOM, SQL queries and scripting to summarize understanding of how data relates to underlying network performance.Interact with the customer regarding Systems Engineering technical considerations and for associated problems, issues, or conflicts.Focus on the Improvement of Service quality, SLA Measurement & Reporting, and Root Cause Analysis.
Qualifications:Candidate must have a total of 8 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 8 years of work history OR an Associate's and 6 years, a Bachelors' and 4 years, a Master's and 2 years of work historyServiceNow Certified Developer or Admin.Recent experience in a data centric operations environment utilizing commercial tools to provide actionable insights and situational awareness.Configuration management database (CMDB) experience
Additional Requirements:Experience with network monitoring, network performance, and network health and integrating with the ServiceNow platform.Background in data science / data modeling.
Position requires active Security Clearance with appropriate PolygraphPay Range:
CompetitiveThe RealmOne pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, the extent and intricacy of the role's responsibilities, the candidate's educational background, their work experience, and the specific competencies crucial for success in the role.RealmOne Benefits:Healthcare Coverage + Insurance: Medical: Three (3) rich healthcare options through CareFirst with 100% or majority company-paid premiums. Tax-advantaged health savings account available with generous employer contribution. Dental + Vision: 100% employer-paid for employees and family with buy-up option available.Retirement + Savings: 401K - 10% TOTAL CONTRIBUTION - 5% safe harbor (immediate vest) - 5% annual profit share (vesting req'd).Paid Time Off + More: 4 weeks starting PTO - 11 federal holidays + 2 floating holidays - Paid hours for company-required training.Career Growth + Development: Access to FREE 24/7 learning via Udemy - Opportunities to participate in tech councils, industry initiatives, etc. - $7,500 annual Educational & Professional Development Assistance.MORE BENEFITS...FOR EVERY LIFESTYLE! - Paid parental leave - Adoption assistance - Annual swag drops - Flexible work schedules - -Generous referral bonus program - Employee appreciation + family-friendly corporate events ...and much more.
ABOUT USRealmOne is a mid-sized science and technology company dedicated to solving our customers' toughest mission challenges.Headquartered in Columbia, MD., RealmOne supplies advanced cybersecurity, data science and software engineering services and products to customers in the Government and commercial sectors.RealmOne delivers encompassing mission assurance and critical systems support to government customers across various U.S. locations to include Colorado, Georgia, Hawaii, Texas, Utah, and Virginia.RealmOne has won numerous awards, to include Top Workplaces by the Baltimore Sun. Across more than 20 prime contracts, RealmOne is a premiere innovator for the Government and Department of Defense, and our team is located across the United States.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
ServiceNOW Developer
to support the Program Management Team in the development and establishment of performance metrics.The ServiceNow Developer shall possess the following capabilities:Seeking a skilled ServiceNow Sr. Developer / Admin to configure the existing ServiceNow platform to improve IT and Business processes.Collaborate on the integration of CMDB and 3rd party tool APIs and Service Graph Connectors with the ServiceNow platform.Create and maintain Forms, Reports, Views, Workflows, Groups and Roles.Coordinate application and platform upgrades.Assists with creation and cataloging of business process flows.Work with the ServiceNow development team to implement solutions-based business needs and strategies.Perform the necessary tasks to design and configure ServiceNow functions to meet operational needs.Work with the training officer to develop supporting documentation to help others use the platform effectively.Identify trends and find patterns in unstructured and semi-structured customer data that can be used to create a more positive customer experience and increase overall network performance.Create models using ServiceNow, Splunk PowerBi, NNMi, SNMP traps to ITOM, SQL queries and scripting to summarize understanding of how data relates to underlying network performance.Interact with the customer regarding Systems Engineering technical considerations and for associated problems, issues, or conflicts.Focus on the Improvement of Service quality, SLA Measurement & Reporting, and Root Cause Analysis.
Qualifications:Candidate must have a total of 8 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 8 years of work history OR an Associate's and 6 years, a Bachelors' and 4 years, a Master's and 2 years of work historyServiceNow Certified Developer or Admin.Recent experience in a data centric operations environment utilizing commercial tools to provide actionable insights and situational awareness.Configuration management database (CMDB) experience
Additional Requirements:Experience with network monitoring, network performance, and network health and integrating with the ServiceNow platform.Background in data science / data modeling.
Position requires active Security Clearance with appropriate PolygraphPay Range:
CompetitiveThe RealmOne pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, the extent and intricacy of the role's responsibilities, the candidate's educational background, their work experience, and the specific competencies crucial for success in the role.RealmOne Benefits:Healthcare Coverage + Insurance: Medical: Three (3) rich healthcare options through CareFirst with 100% or majority company-paid premiums. Tax-advantaged health savings account available with generous employer contribution. Dental + Vision: 100% employer-paid for employees and family with buy-up option available.Retirement + Savings: 401K - 10% TOTAL CONTRIBUTION - 5% safe harbor (immediate vest) - 5% annual profit share (vesting req'd).Paid Time Off + More: 4 weeks starting PTO - 11 federal holidays + 2 floating holidays - Paid hours for company-required training.Career Growth + Development: Access to FREE 24/7 learning via Udemy - Opportunities to participate in tech councils, industry initiatives, etc. - $7,500 annual Educational & Professional Development Assistance.MORE BENEFITS...FOR EVERY LIFESTYLE! - Paid parental leave - Adoption assistance - Annual swag drops - Flexible work schedules - -Generous referral bonus program - Employee appreciation + family-friendly corporate events ...and much more.
ABOUT USRealmOne is a mid-sized science and technology company dedicated to solving our customers' toughest mission challenges.Headquartered in Columbia, MD., RealmOne supplies advanced cybersecurity, data science and software engineering services and products to customers in the Government and commercial sectors.RealmOne delivers encompassing mission assurance and critical systems support to government customers across various U.S. locations to include Colorado, Georgia, Hawaii, Texas, Utah, and Virginia.RealmOne has won numerous awards, to include Top Workplaces by the Baltimore Sun. Across more than 20 prime contracts, RealmOne is a premiere innovator for the Government and Department of Defense, and our team is located across the United States.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.