Virginia Commonwealth University
Director of IT
Virginia Commonwealth University, Richmond, Virginia, United States, 23214
Director of IT
Benefits of working at VCU
All full-time university staff are eligible for VCU's robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit,retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Learn more about VCU's benefits here.
Job Code24911
Recruitment PoolAll Applicants
Posting Numberreq6115
UnitSchool Of Nursing MBU
DepartmentSchool of Nursing IT Department
Department Website Linkhttps://nursing.vcu.edu/people/employment/
LocationVCU
Address1100 E Leigh St, Richmond, VA 23298 USA
Duties & Responsibilities
Position Summary:
The School of Nursing (SON) is seeking a dynamic and proficient Director of Information Technology (IT) to join our team.This position will lead our IT initiatives and operations for a community of approximately 900 students and 100 faculty and staff. The ideal candidate will be skilled in both Mac and Windows environments and adept at troubleshooting a variety of devices, including computers, iPads, and tablets. This role requires a problem-solver who can work independently with a small team and who thrives in a collaborative environment. Strong communication skills are essential to effectively support our diverse and vibrant academic community.
Key responsibilities include serving as lead in the areas of academic, research, educational, and clinical IT domains in planning, innovation, organizational agility, and service delivery to bring alignment between VCU Technology Services and the SON.
This position provides direct supervision of the SON IT team and plays a key role in the integration, support and coordination across the units by leveraging a broad IT portfolio including:AV & Classroom (AVC)Client Services (CS)Research SystemsSimulation TechnologyAdditionally, this position will actively collaborate with VCU Technology Services, the Office of the Senior Vice President for Health Sciences, the Office of the Vice President for Research and Innovation, VCU Health Information Security, Audit & Compliance Services, and numerous other programs to proactively identify risks, drive innovation and implement IT strategies that align with modern industry best practices.
Primary Purpose and General Responsibilities:
Directs, communicates, integrates and is accountable for the overall success of IT projects, programs, and/or initiatives ensuring alignment with critical strategic priorities across the SON IT portfolio.Leads workforce development and analysis efforts as well as IT talent management that includes recruitment, retention, and professional development of the IT workforce.Enhance the compliance and risk management posture of the School of Nursing in conjunction with VCU Information Security, Audit and Compliance Services, Procurement, University Counsel, and other stakeholders.Proactively identify opportunities, drive innovation and cost-effective IT strategies that align with modern industry best practices.Core Responsibilities:
IT Management and Governance
This position is responsible for developing the strategic objectives and goals for the SON IT division. The incumbent will provide leadership with technology solutions in support of the instruction and research missions of the School.Provides guidance and collaborates with VCU Technology Services to implement technology solutions for the School and acts as primary liaison to the central IT organizations.Recruits and retains highly qualified IT staff and emphasizes professional development of staff.Develops and maintains IT budget, in coordination and consultation with the Associate Dean for Business and Administration.Infrastructure and Data Management
Identifies and prioritizes system development projects based on priorities set by senior management.Implements VCU Information Security Standards, develops and monitors policies related to the use, purchase and allocation of hardware and software.Maintains IT infrastructure for the School, including servers.Monitors the renewal and replacement/updating of classroom/conference room AV and computer equipmentEmployee Performance Management
Employee expectations are clear, well communicated, and relate to the goals and objectives of the department or unit.Staff receive frequent, constructive feedback.Staff have the necessary knowledge, skills, and abilities to accomplish goals.Ensures all staff meet the requirements of performance management, and complete evaluations by established deadlines with proper documentation.Address and document performance issues as they occur.Software Management
Manage software licenses for the School.Evaluate and submit new software acquisitions and yearly renewals to VCU IT Governance as required.Risk Management
Demonstrates a commitment to risk assessment (considering cost, benefit, and impact).Utilizes identified internal control mechanisms.End User Support Management
Responsible for the computer, software, and audiovisual activities of the School.Provides support and direction for end users in the selection and use of hardware/software systems and programs to support a complex research environment.Oversees the purchase, installation, and maintenance of all hardware/software for the SON faculty and staff.Assists with employee onboarding by ensuring connection to the network is completed with appropriate network access and security levels granted based on position.Ensures that all software and hardware modifications are thoroughly tested and documented. Notifies leadership and end-users of changes, as appropriate.Oversees the Troubleshooting of hardware/software problems and the implementation of remedial measures to insure optimal working environments are maintained.Network and Data Management
Responsible for all aspects of the daily operations, access and security.Directs and controls the activities related to data planning and development and the establishment of policies and procedures pertaining to its management, security, maintenance, and utilization.Provides effective and efficient storage, retrieval, customization and archiving of data.Computer Operations Management
Directs and manages the SON computer inventory, to include servers, communications software and hardware, and audio-visual equipment.Plan, organize and support employee needs to accommodate multi-location operations.Develops and optimizes IT procedures to meet federal, state, local, and university requirements.Server Support
Monitor and maintain SON Windows and Linux servers.Upgrade, install, and configure new software to meet VCU and SON IT objectives.Implement security protocols and procedures to prevent potential threats.Mitigate server vulnerabilities to comply with VCU requirements.Performing diagnostic tests and debugging procedures to optimize computer systems.Documenting processes.Developing data retrieval and recovery procedures.Qualifications
Minimum Qualifications:
Bachelor's degree in computer sciences or a related field.Experience in IT management or related roles.Highly organized and able to maintain composure under pressure with frequent interruptions.Proficiency in both Mac and Windows operating systems and hardware.Demonstrated experience troubleshooting and maintaining computers, iPads, and tablets.Experience developing & supporting enterprise network services supporting diverse customer needs.Experience managing deployments of laptops & desktops both on and off the network.Experience managing network security requirements.Strong problem-solving skills and the ability to work independentlyExperience and knowledge of supporting Telecommunication equipment.Ability to explain desktop functionality or problem resolution to users with a wide variety of technical knowledge in a timely manner using understandable and concise terms.Experience in System Administration.Knowledge of current and emerging information technologies.Proven ability to lead a small team and collaborate effectively with faculty, staff, and studentsDemonstrated experience working in and fostering a diverse faculty, staff and student environment or commitment to do so as a staff member at VCU.Experience in server and storage administration.Preferred Qualifications:
Advanced degree in computer science, information systems, business administration or related field.Certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or Apple Certified Support Professional (ACSP).Experience leading IT in a higher education setting.Experience in budget planning, financial management, and resource management.Extensive knowledge of current and emerging information technologies.Experience and knowledge of HIPAA requirements.Experience and knowledge of support requirements for audio visual equipment.Experience with Operating System (OS) platforms (Linux, Mac, Windows).Experience with React JavaScript library.
University Job Title:
Administrator IT 1
FLSAUniversity Employee
Job FTE1
Exemption StatusExempt
Restricted PositionNo
E-ClassUF - University Employee FT
Job CategoryUniversity Employee
ORP EligibleYes
Salary RangeCommensurate with experience, starting at $95,000
Compensation TypeSalaried
Target Hire Date10/25/2024
Contact Information for Candidates
Bruna Soria Galvarro Amatllersoriagalvaba@vcu.edu
Documents Needed to Apply
Benefits of working at VCU
All full-time university staff are eligible for VCU's robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit,retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Learn more about VCU's benefits here.
Job Code24911
Recruitment PoolAll Applicants
Posting Numberreq6115
UnitSchool Of Nursing MBU
DepartmentSchool of Nursing IT Department
Department Website Linkhttps://nursing.vcu.edu/people/employment/
LocationVCU
Address1100 E Leigh St, Richmond, VA 23298 USA
Duties & Responsibilities
Position Summary:
The School of Nursing (SON) is seeking a dynamic and proficient Director of Information Technology (IT) to join our team.This position will lead our IT initiatives and operations for a community of approximately 900 students and 100 faculty and staff. The ideal candidate will be skilled in both Mac and Windows environments and adept at troubleshooting a variety of devices, including computers, iPads, and tablets. This role requires a problem-solver who can work independently with a small team and who thrives in a collaborative environment. Strong communication skills are essential to effectively support our diverse and vibrant academic community.
Key responsibilities include serving as lead in the areas of academic, research, educational, and clinical IT domains in planning, innovation, organizational agility, and service delivery to bring alignment between VCU Technology Services and the SON.
This position provides direct supervision of the SON IT team and plays a key role in the integration, support and coordination across the units by leveraging a broad IT portfolio including:AV & Classroom (AVC)Client Services (CS)Research SystemsSimulation TechnologyAdditionally, this position will actively collaborate with VCU Technology Services, the Office of the Senior Vice President for Health Sciences, the Office of the Vice President for Research and Innovation, VCU Health Information Security, Audit & Compliance Services, and numerous other programs to proactively identify risks, drive innovation and implement IT strategies that align with modern industry best practices.
Primary Purpose and General Responsibilities:
Directs, communicates, integrates and is accountable for the overall success of IT projects, programs, and/or initiatives ensuring alignment with critical strategic priorities across the SON IT portfolio.Leads workforce development and analysis efforts as well as IT talent management that includes recruitment, retention, and professional development of the IT workforce.Enhance the compliance and risk management posture of the School of Nursing in conjunction with VCU Information Security, Audit and Compliance Services, Procurement, University Counsel, and other stakeholders.Proactively identify opportunities, drive innovation and cost-effective IT strategies that align with modern industry best practices.Core Responsibilities:
IT Management and Governance
This position is responsible for developing the strategic objectives and goals for the SON IT division. The incumbent will provide leadership with technology solutions in support of the instruction and research missions of the School.Provides guidance and collaborates with VCU Technology Services to implement technology solutions for the School and acts as primary liaison to the central IT organizations.Recruits and retains highly qualified IT staff and emphasizes professional development of staff.Develops and maintains IT budget, in coordination and consultation with the Associate Dean for Business and Administration.Infrastructure and Data Management
Identifies and prioritizes system development projects based on priorities set by senior management.Implements VCU Information Security Standards, develops and monitors policies related to the use, purchase and allocation of hardware and software.Maintains IT infrastructure for the School, including servers.Monitors the renewal and replacement/updating of classroom/conference room AV and computer equipmentEmployee Performance Management
Employee expectations are clear, well communicated, and relate to the goals and objectives of the department or unit.Staff receive frequent, constructive feedback.Staff have the necessary knowledge, skills, and abilities to accomplish goals.Ensures all staff meet the requirements of performance management, and complete evaluations by established deadlines with proper documentation.Address and document performance issues as they occur.Software Management
Manage software licenses for the School.Evaluate and submit new software acquisitions and yearly renewals to VCU IT Governance as required.Risk Management
Demonstrates a commitment to risk assessment (considering cost, benefit, and impact).Utilizes identified internal control mechanisms.End User Support Management
Responsible for the computer, software, and audiovisual activities of the School.Provides support and direction for end users in the selection and use of hardware/software systems and programs to support a complex research environment.Oversees the purchase, installation, and maintenance of all hardware/software for the SON faculty and staff.Assists with employee onboarding by ensuring connection to the network is completed with appropriate network access and security levels granted based on position.Ensures that all software and hardware modifications are thoroughly tested and documented. Notifies leadership and end-users of changes, as appropriate.Oversees the Troubleshooting of hardware/software problems and the implementation of remedial measures to insure optimal working environments are maintained.Network and Data Management
Responsible for all aspects of the daily operations, access and security.Directs and controls the activities related to data planning and development and the establishment of policies and procedures pertaining to its management, security, maintenance, and utilization.Provides effective and efficient storage, retrieval, customization and archiving of data.Computer Operations Management
Directs and manages the SON computer inventory, to include servers, communications software and hardware, and audio-visual equipment.Plan, organize and support employee needs to accommodate multi-location operations.Develops and optimizes IT procedures to meet federal, state, local, and university requirements.Server Support
Monitor and maintain SON Windows and Linux servers.Upgrade, install, and configure new software to meet VCU and SON IT objectives.Implement security protocols and procedures to prevent potential threats.Mitigate server vulnerabilities to comply with VCU requirements.Performing diagnostic tests and debugging procedures to optimize computer systems.Documenting processes.Developing data retrieval and recovery procedures.Qualifications
Minimum Qualifications:
Bachelor's degree in computer sciences or a related field.Experience in IT management or related roles.Highly organized and able to maintain composure under pressure with frequent interruptions.Proficiency in both Mac and Windows operating systems and hardware.Demonstrated experience troubleshooting and maintaining computers, iPads, and tablets.Experience developing & supporting enterprise network services supporting diverse customer needs.Experience managing deployments of laptops & desktops both on and off the network.Experience managing network security requirements.Strong problem-solving skills and the ability to work independentlyExperience and knowledge of supporting Telecommunication equipment.Ability to explain desktop functionality or problem resolution to users with a wide variety of technical knowledge in a timely manner using understandable and concise terms.Experience in System Administration.Knowledge of current and emerging information technologies.Proven ability to lead a small team and collaborate effectively with faculty, staff, and studentsDemonstrated experience working in and fostering a diverse faculty, staff and student environment or commitment to do so as a staff member at VCU.Experience in server and storage administration.Preferred Qualifications:
Advanced degree in computer science, information systems, business administration or related field.Certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or Apple Certified Support Professional (ACSP).Experience leading IT in a higher education setting.Experience in budget planning, financial management, and resource management.Extensive knowledge of current and emerging information technologies.Experience and knowledge of HIPAA requirements.Experience and knowledge of support requirements for audio visual equipment.Experience with Operating System (OS) platforms (Linux, Mac, Windows).Experience with React JavaScript library.
University Job Title:
Administrator IT 1
FLSAUniversity Employee
Job FTE1
Exemption StatusExempt
Restricted PositionNo
E-ClassUF - University Employee FT
Job CategoryUniversity Employee
ORP EligibleYes
Salary RangeCommensurate with experience, starting at $95,000
Compensation TypeSalaried
Target Hire Date10/25/2024
Contact Information for Candidates
Bruna Soria Galvarro Amatllersoriagalvaba@vcu.edu
Documents Needed to Apply