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City of Hopewell, VA

ERP Administrator I

City of Hopewell, VA, Hopewell, Virginia, United States, 23860


Salary:

$58,430.63 - $96,410.55 Annually

Location :

City of Hopewell, VA

Job Type:

Regular Full-Time

Job Number:

IT110624

Department:

Information Technology

Opening Date:

11/06/2024

Closing Date:

11/22/2024 11:59 PM Eastern

Description

Position is responsible for providing system administration and 24/7 maintenance/support for City Departments financial Munis ERP system supporting mission critical functions including implementation of new modules, development of existing modules, provide training, operations, upgrades and disaster recovery of Tyler Tech Enterprise ERP system.Examples of Duties

Develops, documents, and maintains system standards, installation and configuration procedures.Troubleshoot issues Munis end users may experience on a daily basis and identify the proper next steps to addressing the issue.Serves as the subject matter expert (Superuser) for Tyler ERP System. Works through silos and forge strong cross-departmental relationship in order to achieve outcomes.Serves as the Project Manager for the execution of the established Project Plan for Tyler Tech Enterprise ERP system upgrades, new modules, and enhancements to include user requirements, testing, training and development, and change management across all affected areas.Provides system support and division wide training for Munis super users and interface with departments to learn business processes and business requirements.Provides functional support for the Tyler Tech Enterprise ERP system; provides technical support and manages module web services schedules/monitors nightly backup and coordinates offsite backup data storage.Provides system administration support for Hopewell's Office Windows sub-domain including Munis user account creation, authentication, and maintenance.Creates, schedules execution of, and maintains SQL Server scripts and DTS packages as needed for conversion and import of 3rd party data into Tyler Tech Enterprise ERP system.Develops reports using Crystal Reporting Services as needed; provides division-wide support.Performs any other related duties as assigned by the Director of Information Technology or other appropriate administrator.

Typical Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

Minimum Qualifications (Knowledge, Skills and/or Abilities Required)Must possess a Bachelor's degree in computer science, management information systems, or related field, and considerable related experience in integrated Financial/HR/PR ERP systems (experience in Tyler MUNIS ERP preferred), management/administration and disaster recovery systems. Must have experience in one or more scripting/ programming languages (experience in Transact SQL preferred.) Must have demonstrated experience in report writing utilizing Crystal Reporting Services. Must have experience in project planning, implementation and management. Must have experience in writing and maintaining system documentation and specifications. Must possess the ability to conduct training and explain technical material to users. Must possess sound analytical, organizational, and communications skills. Must demonstrate the ability to work well with others.

Supplemental Information

Working Conditions & Physical RequirementsMust have the ability to sit and stand for extended periods of time; exhibit manual dexterity to dial a telephone, to enter data into a computer terminal; to see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal levels; physical agility to lift up to 25 pounds; to bend, to stoop, to sit on the floor, to climb stairs, to walk and to reach overhead.

Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties are normally performed in an office or school environment. The noise level in the work environment is usually moderate.

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