Endava North America
Payments Product Owner- Acquiring
Endava North America, Cincinnati, Ohio, United States, 45208
Company DescriptionENDAVA AT A GLANCEWe are a global consulting firm with over two decades of experience redefining how humans interact with technology and the world around them. We combine product and technology strategies, intelligent experiences, and world-class engineering to help our clients become more engaging, responsive, and efficient, supporting them from ideation to production.As an organization we have over 10,000 employees operating in 26 countries and counting, supporting on nearly every continent across the globe. Along with investing in long-term customer relationships, we recognize the importance of providing rewarding and challenging careers for people and, by so doing, establishing ourselves as an employer of choice in all the regions we serve.At Endava we value career growth and expansion. You will have various opportunities to grow into the career you desire. We offer mentorship programs and multiple career tracks to help you achieve your personal and professional goals.Job DescriptionExecution and delivery:
Lead the development and execution of product roadmaps, emphasizing key deliverables and desired outcomes. Serve as the primary contact working with product managers, technology teams and stakeholders from project initiation to final delivery. This role requires working onsite at the client's office two times a week to facilitate collaboration and communication.Prioritization : Own prioritization of product roadmaps for various scrum teams, addressing and escalating risks and challenges to ensure timely delivery, while keeping stakeholders updated on progress. Will also be responsible for effective sequencing of initiatives and ensuring delivery meets or surpasses expectations.Performance and monitoring:
Define and track key performance metrics for API usage, offline/batch services , platform scalability & uptime while making data driven decisions to optimize performance and ensure reliability.Customer Feedback & Market Research:
Gather and incorporate feedback from API users, product managers, developers, and business stakeholders to improve API functionality, user experience, and performance.Drive Accountability : Partner with technology teams to drive accountability by setting clear expectations, tracking progress, and escalating risks or issues as needed to ensure timely and efficient delivery.Documentation & Support:
Ensure comprehensive API documentation is created and maintained to support ease of use for developers, implementation consultants, partners, and third-party integrators.Qualifications6-7 years experience with a solid track record of having delivered SaaS products in the Payments or eCommerce space as a product owner leading the delivery function.Strong understanding of API development, RESTful services, and API lifecycle management.Proven ability to understand business requirements and translate them to features, user stories with clear acceptance criteria and test cases by working closely with product and engineering teams.Excellent communication skills for updating stakeholders, managing expectations, and explaining complex technical concepts to non-technical audiences.Extensive experience in creating and maintaining detailed project documentation and participating in testing and carrying out demos to ensure solutions meet requirements and quality standards.Experience working on Scaled Agile FrameworkAdditional informationAll your information will be kept confidential according to EEO guidelines.Additional Employee RequirementsParticipation in both internal meetings and external meetings via video calls, as necessary.Ability to go into corporate or client offices to work onsite, as necessary.Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.Ability to bend, kneel, crouch, and reach overhead, as necessary.Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.For positions that require business travel and/or event attendance, a valid drivers license, as necessary.*If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.USA BenefitsRobust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit optionsFlexible Spending Accounts (Medical, Transit, and Dependent Care)Employer Paid Life Insurance and AD&D CoveragesHealth Savings account paired with our low-cost High Deductible Medical Plan401(k) Safe Harbor Retirement plan with employer match with immediately vest
Lead the development and execution of product roadmaps, emphasizing key deliverables and desired outcomes. Serve as the primary contact working with product managers, technology teams and stakeholders from project initiation to final delivery. This role requires working onsite at the client's office two times a week to facilitate collaboration and communication.Prioritization : Own prioritization of product roadmaps for various scrum teams, addressing and escalating risks and challenges to ensure timely delivery, while keeping stakeholders updated on progress. Will also be responsible for effective sequencing of initiatives and ensuring delivery meets or surpasses expectations.Performance and monitoring:
Define and track key performance metrics for API usage, offline/batch services , platform scalability & uptime while making data driven decisions to optimize performance and ensure reliability.Customer Feedback & Market Research:
Gather and incorporate feedback from API users, product managers, developers, and business stakeholders to improve API functionality, user experience, and performance.Drive Accountability : Partner with technology teams to drive accountability by setting clear expectations, tracking progress, and escalating risks or issues as needed to ensure timely and efficient delivery.Documentation & Support:
Ensure comprehensive API documentation is created and maintained to support ease of use for developers, implementation consultants, partners, and third-party integrators.Qualifications6-7 years experience with a solid track record of having delivered SaaS products in the Payments or eCommerce space as a product owner leading the delivery function.Strong understanding of API development, RESTful services, and API lifecycle management.Proven ability to understand business requirements and translate them to features, user stories with clear acceptance criteria and test cases by working closely with product and engineering teams.Excellent communication skills for updating stakeholders, managing expectations, and explaining complex technical concepts to non-technical audiences.Extensive experience in creating and maintaining detailed project documentation and participating in testing and carrying out demos to ensure solutions meet requirements and quality standards.Experience working on Scaled Agile FrameworkAdditional informationAll your information will be kept confidential according to EEO guidelines.Additional Employee RequirementsParticipation in both internal meetings and external meetings via video calls, as necessary.Ability to go into corporate or client offices to work onsite, as necessary.Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.Ability to bend, kneel, crouch, and reach overhead, as necessary.Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.For positions that require business travel and/or event attendance, a valid drivers license, as necessary.*If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.USA BenefitsRobust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit optionsFlexible Spending Accounts (Medical, Transit, and Dependent Care)Employer Paid Life Insurance and AD&D CoveragesHealth Savings account paired with our low-cost High Deductible Medical Plan401(k) Safe Harbor Retirement plan with employer match with immediately vest