Texas Children's Hospital
Senior Business Development Liaison - Heart Center
Texas Children's Hospital, Bellaire, Texas, United States, 77401
Job Description
We are searching for a Senior Business Development Liaison - The Heart Centersomeone who works well in a fast-paced setting. In this position, you will be responsible for the professional business development of targeted physicians and patients to drive referrals to Texas Children's through strategic account management, account migration and acquisition, and exceptional service and support. The referral liaison will serve as a liaison for Texas Children's to community physicians and their practice staff in designated Houston territories, in strategically select markets outside of Houston, and at national physician conferences.
Responsibilities:Develops and executes strategic action plans targeted at physicians and their staff, to acquire, grow and nurture strong relationships that drive profitable referrals to Texas Children's.Assists in building marketing, business development and communication plans designed to improve physician loyalty, drive account migration and acquisition, enhance referral profitability and encourage cross referrals between Texas Children's and the community-based referring physicians.Performs as liaison between community-based referring physicians and specialists and other providers from Texas Children's.Conducts personal visits to physician offices, including ob/gyns, pediatricians, family practitioners and other specialists, to develop and maintain strong relationships with referring physicians and their office staff.Provides ongoing information and communication to physicians and their office.Functions as contact person and resource for referring physicians in a trouble-shooting capacity. Reports questions and concerns to appropriate Hospital representatives. Follow-up to ensure resolution to problems or concerns reported by referring physicians.Maintains complete and accurate physician records and inputs into the Salesforce tracking system and professional database promptly. Each record should include what was discussed on each visit and be able to serve as a historical record.Coordinates referring physician meetings with specialists and /or representatives from Texas Children's.Informs senior management on important referring physician, community, and corporate issues. Remains involved to ensure the appropriate changes/improvements are made to drive greater service and satisfaction.Maintain full knowledge of the Texas Children's strategic service lines to better promote and educate these services to targeted physicians, practices, and patients.Partners with operational leaders to determine Business Development needs.Implements business development plans and programs targeted to physicians in assigned territory.Requirements:
Required bachelor's degreeRequired 2 years' work experience in marketing, physician/professional relationship building or sales. Preferred sales and/or account management experience.Travel required with home base in Houston
About Us
Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.
Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; and Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston. We have also created the nation's first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.
Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
We are searching for a Senior Business Development Liaison - The Heart Centersomeone who works well in a fast-paced setting. In this position, you will be responsible for the professional business development of targeted physicians and patients to drive referrals to Texas Children's through strategic account management, account migration and acquisition, and exceptional service and support. The referral liaison will serve as a liaison for Texas Children's to community physicians and their practice staff in designated Houston territories, in strategically select markets outside of Houston, and at national physician conferences.
Responsibilities:Develops and executes strategic action plans targeted at physicians and their staff, to acquire, grow and nurture strong relationships that drive profitable referrals to Texas Children's.Assists in building marketing, business development and communication plans designed to improve physician loyalty, drive account migration and acquisition, enhance referral profitability and encourage cross referrals between Texas Children's and the community-based referring physicians.Performs as liaison between community-based referring physicians and specialists and other providers from Texas Children's.Conducts personal visits to physician offices, including ob/gyns, pediatricians, family practitioners and other specialists, to develop and maintain strong relationships with referring physicians and their office staff.Provides ongoing information and communication to physicians and their office.Functions as contact person and resource for referring physicians in a trouble-shooting capacity. Reports questions and concerns to appropriate Hospital representatives. Follow-up to ensure resolution to problems or concerns reported by referring physicians.Maintains complete and accurate physician records and inputs into the Salesforce tracking system and professional database promptly. Each record should include what was discussed on each visit and be able to serve as a historical record.Coordinates referring physician meetings with specialists and /or representatives from Texas Children's.Informs senior management on important referring physician, community, and corporate issues. Remains involved to ensure the appropriate changes/improvements are made to drive greater service and satisfaction.Maintain full knowledge of the Texas Children's strategic service lines to better promote and educate these services to targeted physicians, practices, and patients.Partners with operational leaders to determine Business Development needs.Implements business development plans and programs targeted to physicians in assigned territory.Requirements:
Required bachelor's degreeRequired 2 years' work experience in marketing, physician/professional relationship building or sales. Preferred sales and/or account management experience.Travel required with home base in Houston
About Us
Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.
Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; and Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston. We have also created the nation's first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.
Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.