Senior Manager, Last Mile Operations

Accelerate your career at RXO.RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You'll also maintain positive and ongoing relationships with external customers, location managers and operators, while generating positive customer satisfaction.What your day-to-day will look like:Ensure compliance with specified contract metricsMaintain high standards for all operational activitiesHire, train, develop and appraise staff effectively; develop a contractor base teamDirect and guide front line management staffManage contract drivers who are operating up to 7 days per week in multiple regional locationsBuild relationships with customers to ensure continuous operating improvementsOversee P&LWork with national sales team to facilitate new avenues of growthWhat you'll need to excel:At a minimum, you'll need:Bachelor's degree or equivalent related work or military experience5 years of operations experienceExperience with Microsoft Office (PowerPoint and Project)It'd be great if you also have:Supervisory experience in a transportation/supply chain environmentP&L experienceProven leadership and collaboration skills with experience effectively supervising, coaching and influencing employeesExcellent analytical, communication and time management skillsIn this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.Does this sound like you? Check out what else RXO has to offer.Massive BenefitsCompetitive payHealth, dental and vision insurance401(k) with company matchLife insurance, disabilityEmployee Assistance Program (EAP)Paid time offTuition reimbursement program

Our CultureWe do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.The Next StepReady to join our team? We'd love to hear from you. Fill out an application now and join our talent communityto learn about future opportunities.We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.Review RXO's candidate privacy statementhereandRXO's Privacy Notice to California Job Applicantshere.