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KBA Retail LLC

Host/Hostess

KBA Retail LLC, Washington, District of Columbia, us, 20022


Level

ExperiencedJob Location

KRAMERS RESTAURANT - Washington DC, DCPosition Type

Full-Time/Part-TimeEducation Level

High SchoolTravel Percentage

NoneJob Shift

AnyJob Category Restaurant

- Food Service

Description

We are a high-volume, full service restaurant that serves American bistro cuisine, and we're seeking a host to join the team! Our Hosts greet guests as they enter and show them to their table or waiting area. In this role, you'll also engage with guests to ensure their meal is as good as it should be. To do well in this role, you should be comfortable standing for long periods and managing very busy shifts.

In this role, your main responsibilities will be:greeting guests as they enter, and putting them on a waiting list as necessaryproviding guests with menus and answering any initial questionsseating guests at tables or in waiting areasassigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of guestsengaging with guests to ensure they're happy with food and serviceresponding to complaints and helping to resolve themanswering phone calls, taking reservations and answering questionsconfidently answering questions about the menuhelping out with other positions in the restaurant as neededproviding great customer serviceRequirements:

High school diploma or equivalent preferredAbility to provide top notch customer service in a fast-paced environmentA positive attitude and ability work well under pressure with all restaurant staffAbility to consistently do high-quality work while unsupervisedAble to work in a standing position for long periods of timeAble to safely lift and easily maneuver trays of food when necessaryWilling to follow instructions and ask questions for clarification if neededAble to handle money accurately and operate a point-of-sale systemAble to work in a busy restaurant environmentExperience in a high-volume full service restaurant environment