Cox Enterprises
Systems Integration Analyst II
Cox Enterprises, Gainesville, Florida, us, 32635
Job Summary
The
Systems Integration Analyst II
serves as the point of contact for Fulfillment with technology-related inquiries of Cox Business systems and works collaboratively with Enablement and Technology Partners. Responsibilities include hands-on project management and day-to-day support for Sales Force, Optix, Core, CBUI, and any other Cox Business tools. This position requires a dual understanding of business procedures and practices, in addition to the technical aspects of the systems. This role collaborates with Technology to execute testing, review design stories, resolve operational issues, and help plan future technology applications through all phases of the software development life cycle (SDLC).
The Catch Team is responsible for partnering with Technology to research data validation between CBF, Optix, and Icoms systems, translating business requirements into technical specifications, and connecting people, processes, and platforms. The Catch Team reviews instances of OME Fallout to determine validity and defects, including partnering with Incubation in tracking and reporting valid defects. The Catch Team partners with Product and Enablement to identify, communicate, and close gaps on any potential roadblocks for successful new product launches, handling temporary fallout until defects and gaps are resolved for orders in both CBF and Optix. The Catch Team is responsible for handling any orders and projects that encounter defects or known technology gaps and swiveling them into workaround systems that exist. The Catch Team partners with Enablement to support Icoms issues between CBF and Icoms that cause Asset Refresh sync issues inside of CBF.
Qualifications
Required
BS/BA in related discipline (e.g., Communications Industry, Project Management, etc.); and 2 years of experience in the related field. The right candidate could also have a different combination, such as a master’s degree in a related discipline; or 6 years of experience in a related field.
Proficiency in Windows-based applications (Word, Excel, Project) and knowledge of Order Management System (OMS).
Excellent interpersonal, collaborative, and verbal and written communication skills to lead and work effectively with teams throughout the organization.
Preferred
Extensive Sales Force knowledge or certifications.
Experience in a Project Management role.
2+ years of experience in a leading cross-functional leadership role preferred.
PMP and/or Six Sigma preferred.
Experience in the telecommunications industry desired.
Preferred knowledge of Hybrid Fiber Coax systems (HFC) in aerial and underground utility construction and design parameters.
Detail-oriented.
Initiate, plan, and execute very well.
Manage client expectations.
Great communication skills.
Coordinating with vendors and multiple departments.
Experience from the PM side is what is required/Telecom experience is not required.
Scheduling with clients/Project management role/PMP preferred.
#J-18808-Ljbffr
The
Systems Integration Analyst II
serves as the point of contact for Fulfillment with technology-related inquiries of Cox Business systems and works collaboratively with Enablement and Technology Partners. Responsibilities include hands-on project management and day-to-day support for Sales Force, Optix, Core, CBUI, and any other Cox Business tools. This position requires a dual understanding of business procedures and practices, in addition to the technical aspects of the systems. This role collaborates with Technology to execute testing, review design stories, resolve operational issues, and help plan future technology applications through all phases of the software development life cycle (SDLC).
The Catch Team is responsible for partnering with Technology to research data validation between CBF, Optix, and Icoms systems, translating business requirements into technical specifications, and connecting people, processes, and platforms. The Catch Team reviews instances of OME Fallout to determine validity and defects, including partnering with Incubation in tracking and reporting valid defects. The Catch Team partners with Product and Enablement to identify, communicate, and close gaps on any potential roadblocks for successful new product launches, handling temporary fallout until defects and gaps are resolved for orders in both CBF and Optix. The Catch Team is responsible for handling any orders and projects that encounter defects or known technology gaps and swiveling them into workaround systems that exist. The Catch Team partners with Enablement to support Icoms issues between CBF and Icoms that cause Asset Refresh sync issues inside of CBF.
Qualifications
Required
BS/BA in related discipline (e.g., Communications Industry, Project Management, etc.); and 2 years of experience in the related field. The right candidate could also have a different combination, such as a master’s degree in a related discipline; or 6 years of experience in a related field.
Proficiency in Windows-based applications (Word, Excel, Project) and knowledge of Order Management System (OMS).
Excellent interpersonal, collaborative, and verbal and written communication skills to lead and work effectively with teams throughout the organization.
Preferred
Extensive Sales Force knowledge or certifications.
Experience in a Project Management role.
2+ years of experience in a leading cross-functional leadership role preferred.
PMP and/or Six Sigma preferred.
Experience in the telecommunications industry desired.
Preferred knowledge of Hybrid Fiber Coax systems (HFC) in aerial and underground utility construction and design parameters.
Detail-oriented.
Initiate, plan, and execute very well.
Manage client expectations.
Great communication skills.
Coordinating with vendors and multiple departments.
Experience from the PM side is what is required/Telecom experience is not required.
Scheduling with clients/Project management role/PMP preferred.
#J-18808-Ljbffr