Northern Valley Eyecare- Optometric Technician

Northern Valley Eyecare- Optometric TechnicianNorthern Valley Eyecare has provided superior patient care in our community for over 45 years and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.Northern Valley Eyecare strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.GENERAL FUNCTIONThe Optometric Technician ensures all patients receive the highest quality Optometric care while receiving an eye exam. This role provides an unsurpassed patient experience by seamlessly linking the doctor and other primary care functions together.MAJOR DUTIES & RESPONSIBILITIESAssists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.Performs various tests to aid the optometrist with vision examinations including but not limited to visual acuity measurements, depth and color perception test, and retinal imaging.Performs tests to aid the optometrist in accurate diagnosis and treatment for the patient in appropriate time frame.Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs; consults with Optometrists, Optician or Practice Manager when necessary.Identifies situations involving dissatisfied patients and acts quickly for resolution.Performs work accurately and thoroughly despite time pressure and patient volume.Handles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA.Supports contact lens exams and orders, including but not limited to contact lens care, trial inventory and patient orders.Effectively utilizes appointment book/scheduling procedures and computer operation/procedures.Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, by following operational processes and standards.Maintains safe working environment for all team members and patients.Supports compliance of visual merchandising in the exam lanes, assessment room and contact lens area.Adapts to various examination scenarios and is personable with patients and staff.Performs all pre-examination testing with accuracy and attention to detail; takes initiative to explain all measurements and answer any questions the patient may have.Responsible for maintenance and disinfection of equipment; provides clinical support to the Optometrist as needed.Works weekends and evenings in support of the business needs (varies by location).Adheres to attendance and daily time keeping requirements.Adheres to all company policies and procedures.Consistently maintains proper dress code.Performs other functions as assigned by Practice Manager or business needs.BASIC QUALIFICATIONSHigh School graduate or equivalent2+ years’ experience in optometry, ophthalmology or healthcare settingKnowledge of optical and medical terminologyUnderstanding and utilization of optical equipment and diagnostic testing (pre-exam testing, pretesting, visual acuity, etc.)Coaching skillsStrong communicator and listening skillsProblem solving abilityStrong interpersonal skillsAbility to assess priorities, address multiple tasks and deadlines in fast-paced environmentAbility to work autonomouslyKnowledge of office environmentStrong basic math skillsPREFERRED QUALIFICATIONSExperience in healthcarePrevious experience in customer service, retail and/or opticalOptometric technician certificationEmployee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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