Senior Product Manager

Application Window is expected to close on 11/21/2024What You'll DoThe Cisco Identity Intelligence team (part of Duo) is seeking a driven, energetic Senior Product Manager to expand capabilities of our Identity Security and Analytics Platform.As a product manager, you enjoy thinking through what it takes to build a world-class offering, you know how to communicate with all the key team members (engineering, sales, marketing, leadership...), and you can generate market and customer adoption. In this position, you will help drive growth by leading a product area and making sure it is tuned to the market and to our customers.Key responsibilities include:Understand customer problems and requirements and be their voice internally.Collaborate with engineers, designers, researchers, product managers, sales, customer success, support, and other team members to understand problems, capture new ideas, and systematically prioritize the most important projects.Build and maintain the product vision, strategy, and roadmap.Build and maintain a prioritization framework based on objective data.Produce concise business case documents, presentations, and product requirements to enable effective product investment decisions.Evangelize product strategy internally (e.g., with sales, engineering, and other product organizations) and externally with customers and partners.Own cross-functional interactions for your area of the product including Sales, Customer Success, and Support.Identify and present innovative and creative product solutions.Conduct market analysis, competitive analysis, and translate it to product direction.Research, write, and validate requirements and resulting product features with customers to ensure success.Balance business and user needs with technical constraints - discover the true requirements behind feature requests, recommending alternative approaches, and lead and inspire engineering efforts to meet objectives.Produce case studies, white papers, presentations, and other materials to help evangelize the product.Who We AreCisco Identity Intelligence (part of Duo) empowers security operations, identity and access management, and governance and compliance teams with a powerful platform to detect and respond to workforce identity threats quickly and at scale. By bringing together an organization's identity sources into a single solution, it saves teams hundreds of hours each month in the investigation and remediation of identity threats and vulnerabilities.As part of the Cisco Security portfolio, Identity Intelligence provides a common layer to infuse identity security in all environments.Who You AreProduct Managers play a highly visible role in the company and are critical to the development and execution of the product strategy. We deliver the best experience for our users. As the product expert, you excel at prioritization, teamwork, and communication, while being accountable for scalability, availability, and quality.Minimum Qualifications5+ years product management experience in a customer-facing role.5+ years working with SaaS software products.Excellent presentation and written communication skills, with the ability to articulate positioning and technology to technical, sales, and executive audiences.Experience with product management, working directly with engineering and design teams to plan, develop, and deliver multi-tenant SaaS products.Preferred Qualifications7+ years of product management experience with at least 3 years of experience building B2B SaaS products.Technical background (computer science degree or software engineering experience).Familiar with user authentication/login flows and associated technologies, identity and access management, and security.Experience interpreting cyber security standards, such as NIST and translating them into technical requirements and supporting customer audits.Familiar with industry compliance standards and understand the needs of IT administrators and security teams as well as internal SRE teams to meet audit requirements.A track record of defining product success metrics and prioritizing feature development using them.Direct experience with external technology vendors and cloud partners driving feature requests and applying their expertise to deliver Duo's platform roadmap.Ability to use data to drive decision-making while managing requests from different groups, including customers, partners, internal teams, and others.Why Cisco SecureWe're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU.Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.We're proud to be the Best Small and Mid-Size Enterprises Security Solution. Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up!There are so many amazing reasons to join Cisco. Learn more

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