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DoorDash USA

Senior Product Designer, DashPass

DoorDash USA, Seattle, Washington, us, 98127


About the TeamAt DoorDash, our customers are at the center of our product strategy and we believe that an amazing customer experience is the key to our success. The Consumer team designs the mobile apps and website that millions of customers use every day to order meals and more from their favorite local merchants.

The DashPass team is building the most rewarding membership program for local commerce offering unparalleled savings, best-in-class service, and exclusive access to your neighborhood. This team is at the forefront of building new value at DoorDash through 0-1 bets to help achieve this mission.

About the RoleAs a Senior Product Designer on the DashPass team, you will be responsible for driving the strategy across several initiatives aimed at helping create new benefits and retain customers for the long haul. You will work closely with partners across Product, Data, and User Research to understand the customer's problems and define customer-first solutions that help increase the consumer value of the membership. You will uniquely be responsible for up-leveling the craft and visual execution of the team by defining the DashPass visual language and system within the app.

You will report to the Head of Consumer Engagement Product Design in our Product Design organization. This role is a hybrid role with some time in-office and some time remote. We are looking for someone located near one of our tech hubs (SF Bay Area, Seattle, or New York).

You’re excited about this opportunity because you will…

Contribute directly to DoorDash's consumer product strategy and define the future of our service.

Explore complex, ambiguous problem spaces, working with your team to understand the opportunity, and then chart a path forward.

Explore and refine your design solutions through wireframes, prototypes, and high-fidelity visual design.

Influence your team's approach to product development, shaping the team's culture, processes, and practices.

Improve the lives of millions of DoorDash customers every day.

We’re excited about you because…

You have 5+ years of work experience and a strong portfolio showcasing your ability to maintain a high bar for craft at scale and track record of leading new initiatives and delivering results in a team environment.

You think of yourself as a craftsperson and visual specialist pushing the envelope on quality, usually find yourself sweating over the lowest level of details and deeply care about elevating the overall experience.

You are an excellent storyteller and proactive communicator, and able to communicate complex topics in a clear, concise, and thorough way to stakeholders at all levels of the organization.

You’re a problem solver, use a first principles approach and aren’t afraid to try new things to create the future.

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