Popeyes
Director of Operations
Popeyes, Ankeny, Iowa, United States, 50015
Find your JAM with Jam Restaurant Group
JAM Restaurant Group is a franchisee who operates Popeyes in Iowa. We are a fast-growing company with 8 current locations and opening 3 new stores in 2022. We are looking to add a Director of Operations to our growing company. This key executive role will plan, direct, coordinate and oversee all retail operations, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of our organization. Areas of focus include establishing consistent training programs, current and new store growth project initiatives, evaluating staff processes and functions to improve store operations, enhancing communication processes, and overseeing budgets and goals for the company.
Essential Functions
Work directly with all leaders and stores to stay up to date with company policies and achieve excellent levels of operations, training, and food safety.
Ensure focus on increasing sales and profits and building productive management teams.
Be directly responsible for the company’s day-to-day operations and carry out company policies and guidelines.
Oversee operational practices to ensure that each restaurant/district runs smoothly and meets projected sales, drive-thru times, and food and labor cost targets.
Coordinate and make recommendations to the owner to grow market share, improve customer experience, and drive growth.
Cultivate and grow a strong team of leaders committed to the business with high operational standards while working with store leaders to increase staffing occupancy and decrease employee turnover.
Make regular visits to restaurants and interact in the day-to-day operations.
Qualification Requirements
Bachelor's degree or equivalent in Business Management or related field.
Five to seven years of progressive leadership experience in Restaurant Industry Operations with a proven track record of achieving results and building successful teams.
Ability to partner and build relationships while demonstrating leadership and integrity and promoting team success.
Must be able to walk and stand during most of a shift. Frequent sitting, bending, squatting, and stopping required, and can lift up to 50 lbs.
Ability to remain tactful, calm, and persuasive in all situations.
Excellent oral and written communication skills.
Strong supervisory and leadership skills.
Extensive knowledge of the principles, procedures, and best practices in the QSR industry.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Must complete a full background check.
Valid Driver's License and a reliable vehicle.
Must be ServSafe certified or capable of attaining certification.
Proficient in Microsoft Office Products (i.e., Outlook, Word, Excel & PowerPoint).
Benefits Include
Generous base salary plus bonus potential and profit sharing.
Health insurance contribution, including Dental, Vision, and Life Insurance.
Vehicle Allowance, Laptop, Cell phone/data allowance, and a company credit card.
Personal and professional development and growth opportunities.
Positive and fun working environment.
JAM Restaurant Group is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, alienage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information/characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state, or local laws.
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JAM Restaurant Group is a franchisee who operates Popeyes in Iowa. We are a fast-growing company with 8 current locations and opening 3 new stores in 2022. We are looking to add a Director of Operations to our growing company. This key executive role will plan, direct, coordinate and oversee all retail operations, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of our organization. Areas of focus include establishing consistent training programs, current and new store growth project initiatives, evaluating staff processes and functions to improve store operations, enhancing communication processes, and overseeing budgets and goals for the company.
Essential Functions
Work directly with all leaders and stores to stay up to date with company policies and achieve excellent levels of operations, training, and food safety.
Ensure focus on increasing sales and profits and building productive management teams.
Be directly responsible for the company’s day-to-day operations and carry out company policies and guidelines.
Oversee operational practices to ensure that each restaurant/district runs smoothly and meets projected sales, drive-thru times, and food and labor cost targets.
Coordinate and make recommendations to the owner to grow market share, improve customer experience, and drive growth.
Cultivate and grow a strong team of leaders committed to the business with high operational standards while working with store leaders to increase staffing occupancy and decrease employee turnover.
Make regular visits to restaurants and interact in the day-to-day operations.
Qualification Requirements
Bachelor's degree or equivalent in Business Management or related field.
Five to seven years of progressive leadership experience in Restaurant Industry Operations with a proven track record of achieving results and building successful teams.
Ability to partner and build relationships while demonstrating leadership and integrity and promoting team success.
Must be able to walk and stand during most of a shift. Frequent sitting, bending, squatting, and stopping required, and can lift up to 50 lbs.
Ability to remain tactful, calm, and persuasive in all situations.
Excellent oral and written communication skills.
Strong supervisory and leadership skills.
Extensive knowledge of the principles, procedures, and best practices in the QSR industry.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Must complete a full background check.
Valid Driver's License and a reliable vehicle.
Must be ServSafe certified or capable of attaining certification.
Proficient in Microsoft Office Products (i.e., Outlook, Word, Excel & PowerPoint).
Benefits Include
Generous base salary plus bonus potential and profit sharing.
Health insurance contribution, including Dental, Vision, and Life Insurance.
Vehicle Allowance, Laptop, Cell phone/data allowance, and a company credit card.
Personal and professional development and growth opportunities.
Positive and fun working environment.
JAM Restaurant Group is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, alienage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information/characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state, or local laws.
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