Customer Service Supervisor

Tuesday, August 6, 2024This position is responsible for all phases of branch operations including the supervision of all branch operations team and designated clerical personnel. This position also greets and acknowledges customers, handles inquires and provides an advanced level of customer service which includes cross-selling products and services in accordance with the bank's policies and procedures. Calls on prospective and existing customers account development and retention.High School Diploma or equivalent, at least 3-5 years of previous bank operations experience and previous supervisory experience. Excellent written and verbal communication skills. Strong leadership, interpersonal and organizational skills. Proficiency in Word and Excel. Ability to work effectively under pressure and meet deadlines.Opportunities for advancementGenerous group medical, dental, vision and drug benefits401(k) plan for eligible employees, with matching and immediate vestingEducational assistancePaid time off, including vacation, sick leave, holidays and birthdayBank-paid life insuranceFree checking account and safe deposit boxSpecial home and auto loan financing programsAbout Working with UsHawaii National Bank is known as the Home of Warm-Hearted Bankers. We are a locally owned family business that has become a family. We foster a friendly and supportive work environment, value open communication and the sharing of ideas, and are continually striving to improve ourselves and our organization. From Day 1, employees are mentored by some of the best in Hawaii’s banking industry. We take the time to strengthen your existing interests and encourage the development of new skills. Our close relationships, with each other and with our customers, and our commitment to our communities have set us apart for more than 60 years. Join our team today!

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