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The James Allen Companies Inc

Vice President of Claims

The James Allen Companies Inc, Bloomington, Illinois, us, 61791


We are a specialty property/casualty insurance company consisting of two fully licensed, admitted, and regulated insurers (IL domiciled), two insurance company management companies, and a wholesale insurance agency representing our two insurers plus other independent insurers for whom we have underwriting and/or marketing authorities. Our specialization is in the provision of insurance and sophisticated risk management services to units of local government (other than schools). We currently operate in Illinois, Indiana, and Wisconsin, with the capability of being admitted in most states.

Our focus is on providing insureds with defense and equitable payment of claims, as these are the core reasons they purchase our policies. Our products include proprietary insuring agreements, and our approach to litigation emphasizes defending cases that are defensible, rather than settling claims based solely on economic considerations. When it benefits our insureds, we may pursue claims through various federal and state appellate courts. Historically, we have taken 25 cases to the Supreme Court of the United States, prevailing 21 times.

Vice President of ClaimsThe Vice President of Claims oversees all aspects of the claims department, ensuring efficient, effective, and equitable processes in the following areas:

Compliance, Good Faith, and Fair Dealing

Compliance with applicable Fair Claims Practices Act(s)

Response to claim-related complaints to the Department of Insurance

Selection, management, and evaluation of coverage counsel

Management of the Claim Department

Planning, organizing, staffing (including training and professional development), directing, and controlling

Litigation Management

Selection, assignment, management, and evaluation of legal counsel

Management of the course and conduct of claims

Conflict resolution, negotiation, and arbitration

Non-litigated Claims Processing and Adjudication

Efficient processing of non-disputed claims

Conflict resolution, negotiation, and arbitration of disputed but non-litigated claims

Case-Based Reserving

Timely, accurate, and meaningful loss reserves and loss-related expense reserves

Input to be used by the Actuarial Committee in calculating AOL

Management of Vendor and Strategic Partner Relationships

Engagement of adjusting and investigating firms, coverage counsel, subrogation counsel

Maintaining working relationships and treaty compliance with reinsurers

Insurance Contract Coverage Analysis

Analysis of the company’s insuring agreements

Review of coverage agreements of other entities

Data Analytics and Reporting

Identifying and discussing trends in claim activity

Analyzing the evolution within the general insurance claims environment

Reviewing the evolution of coverage (both internally and industry-wide)

Collaboration with Other Internal Insurance Disciplines

Inter-departmental collaboration while maintaining appropriate interactions

Interaction with the Claims, Internal Control, Reinsurance, and Actuarial Committees, as well as Governance

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