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Marsh & McLennan Companies

Director of Human Capital Operations, UK & Ireland - London

Marsh & McLennan Companies, Lewisville, Texas, us, 75029


Director of Human Capital Operations, UK & Ireland - London

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organizational transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.Oliver Wyman is now looking for an experienced senior HR professional in London to join us as

Director of HC Operations for our UK/Ireland region.Please Note: Oliver Wyman/MMC operates a hybrid working policy and we will require the successful candidate to work from the London Baker Street office at least 60% of the time.The Opportunity:We are now seeking an experienced Senior HR Professional to join our team as the Director of HC Operations for our UK/Ireland region. This is a unique opportunity to oversee all HC Operations activities across our offices in the UK and Ireland, and play a pivotal role in shaping our HR strategies and initiatives.Key Responsibilities:Providing thought leadership on HC Operations needs and strategies, collaborating with UK/I leadership and global stakeholders to develop and implement initiatives.Overseeing the smooth and efficient delivery of key HC operational responsibilities, including employee relations, payroll, benefits, onboarding, and exit processes.Partnering with the Executive Director of Talent to coordinate talent programs and services, ensuring alignment with global HC Operations strategy.Managing relationships with HC subfunctions to execute key HC strategic priorities.Acting as a strategic partner to the business on HC operational matters, resolving complex employee relation issues and assessing risks.Setting and managing the HC Operations budget, ensuring cost control and alignment with business growth.Driving risk management for all HC operational matters and leading employee relations initiatives.Advising and guiding leadership on employee relation matters, ensuring compliance with local employment laws and regulations.Developing and implementing employee relations strategies to foster positive employee relations and maintain a harmonious work environment.Driving effective employee communication and engagement initiatives.Identifying training and development needs and coordinating relevant programs to enhance employee understanding.Staying updated on labour laws, regulations, and industry best practices related to employee relations.Collecting and analysing employee data to identify trends, patterns, and areas for improvement in employee relations.Who we are looking for:You’ll have at least 15 years of human resources generalist experience across the UK/I region, preferably in a management consulting, professional services or financial services environment.Strong knowledge of UK/I employment law is essential.Proven leadership and management experience is essential, including leading projects and teams.Solid understanding of human resources operational activities, including benefits, payroll, taxes, and employment law.Proficiency in Microsoft Office Suite, particularly Word, Excel, and PowerPoint. Experience with WorkDay is a plus.A Masters in HR and/or CIPD qualification is required.Additionally, you’ll be:Driven to provide a high level of service in a fast-paced environment.Have the ability to work effectively autonomously and in a team environment.Possess excellent communication skills with the ability to engage with stakeholders at all levels.Strong in multitasking and prioritization in a complex, performance-driven environment.Proven in coaching and conflict management skills.Organized with excellent attention to detail.Successful in working both strategically and tactically.Multicultural in outlook with the ability to work across borders.A creative, strategic, and analytical forward thinker.Join our team and be part of a collaborative and inclusive culture that values your expertise and contributions. As the Director of HC Operations, you will have the opportunity to shape our HR strategies, drive employee engagement, and make a significant impact on our organization.Why join us at Oliver Wyman?Visit an Oliver Wyman office anywhere in the world and you will feel it: the buzz of people doing work that matters, with a sense of purpose. Our company comprises a diverse mix of talented people from varied backgrounds and areas of expertise who marshal creative thinking and analytical rigor. Our inclusive, collaborative, non-hierarchical culture allows new thinking to surface quickly. The best idea wins, and everybody is encouraged to contribute. This makes Oliver Wyman both an ideal adviser for organizations and an ideal place for exceptional people to realize their potential.At Oliver Wyman,

we lead with heart -

we love what we do and have fun while we do it! We also

strive for breakthroughs

by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions.

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