TransPerfect
Onsite Project Moderator
TransPerfect, San Diego, California, United States, 92189
TransPerfect Is More Than Just a Job…Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.Who We Are:
DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.DataForce offers high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains.We are seeking a motivated
Onsite Project Moderator
to join our team on a part-time basis for a new data collection project in San Diego, California! This is an exciting opportunity to be part of an innovative project to improve Artificial Intelligence technology.We are looking for individuals who have excellent communication skills, are diligent and detail-oriented, and can work somewhat independently. The successful candidate is a team player who thrives in a fast-paced work environment and has experience in customer service.What You Will Be Doing:
The Moderator will work directly with onsite participants to ensure the proper execution of study/project requirements. The primary responsibility is to moderate user sessions and provide updates to the other members of the production team, as well as performing very basic troubleshooting of data collection technology.Role ResponsibilitiesOperate and maintain data collection equipment, offload data, manage logistics, provide daily reports, and lead the overall high-quality data generation for this effort, day in, day out.Understand provided project documentation to assist participants.Interact with participants and lead them through data collection projects.Capture data for the assigned project, aiming to reach the targeted daily goal.Utilize client tools to label/tag data.Convey session details to the Project Manager and Production team.Communicate and coordinate with project team.Interact with various hardware & software.Assist in preparing session materials and setting up facility.Monitor and manage participant flow within the site.Address participant questions and concerns in a professional manner.Provide feedback on session dynamics and participant engagement.Ability to lift up to 25lbs when needed.Who We Are Looking For:
Role RequirementsBachelor’s degree in social sciences, communications, or related field preferred; or equivalent combination of education and experience may be substituted.Experience in moderation, facilitation, proctoring or similar roles preferred.Possess basic technical knowledge and experience in using iOS.Strong interpersonal and communication skills.Ability to manage groups and foster a positive environment.Detail-oriented with a knack for problem-solving.Ability to work flexibly and adapt to changing scenarios.High attention to detail.Customer service oriented.Goal driven and objective mindset.Integrity and strong work ethic.Report creation, monitoring and updating.Team player.Knowledge of research methodologies and ethical considerations is a plus.Where Your Career Is Going:
At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.Why TransPerfect:
For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
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DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.DataForce offers high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains.We are seeking a motivated
Onsite Project Moderator
to join our team on a part-time basis for a new data collection project in San Diego, California! This is an exciting opportunity to be part of an innovative project to improve Artificial Intelligence technology.We are looking for individuals who have excellent communication skills, are diligent and detail-oriented, and can work somewhat independently. The successful candidate is a team player who thrives in a fast-paced work environment and has experience in customer service.What You Will Be Doing:
The Moderator will work directly with onsite participants to ensure the proper execution of study/project requirements. The primary responsibility is to moderate user sessions and provide updates to the other members of the production team, as well as performing very basic troubleshooting of data collection technology.Role ResponsibilitiesOperate and maintain data collection equipment, offload data, manage logistics, provide daily reports, and lead the overall high-quality data generation for this effort, day in, day out.Understand provided project documentation to assist participants.Interact with participants and lead them through data collection projects.Capture data for the assigned project, aiming to reach the targeted daily goal.Utilize client tools to label/tag data.Convey session details to the Project Manager and Production team.Communicate and coordinate with project team.Interact with various hardware & software.Assist in preparing session materials and setting up facility.Monitor and manage participant flow within the site.Address participant questions and concerns in a professional manner.Provide feedback on session dynamics and participant engagement.Ability to lift up to 25lbs when needed.Who We Are Looking For:
Role RequirementsBachelor’s degree in social sciences, communications, or related field preferred; or equivalent combination of education and experience may be substituted.Experience in moderation, facilitation, proctoring or similar roles preferred.Possess basic technical knowledge and experience in using iOS.Strong interpersonal and communication skills.Ability to manage groups and foster a positive environment.Detail-oriented with a knack for problem-solving.Ability to work flexibly and adapt to changing scenarios.High attention to detail.Customer service oriented.Goal driven and objective mindset.Integrity and strong work ethic.Report creation, monitoring and updating.Team player.Knowledge of research methodologies and ethical considerations is a plus.Where Your Career Is Going:
At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.Why TransPerfect:
For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
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