Sr Mgr-Merchandising Operations

Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.Your ImpactThe Sr. Mgr-Merchandising Operations owns strategic oversight and execution for work and projects within a key functional area of Merchandising Operations. The Sr. Manager leads a team of individual contributors and managers that executes the processes and projects within a functional area. The Sr. Manager is responsible for developing and executing new processes and projects. Key functional areas include Vendor/Item Onboarding, Reporting, Operational Services, Product Content, Data Governance and Tech Enablement. Responsibilities may vary based on the area of work.What You Will Do:Analytics - Key strategic influencer - assist with defining the segmentation. Define the solution reporting/capabilities required. Providing direction/recommendations and collaborating with DACI/IT.Building Relationships - Develop organization wide partnership; high degree of acceptance, recognition, trust and influence with others; ability to reach a win/win; proactively network stakeholders.Communication - Review, adjust, and approve communications in partnership with the Merchandising Communication team. Directly liaise with the Sr Leadership of their customer team.Issue Resolution - Handle the highly complex issues and partner collaboratively with peers to resolve these issues. For ongoing issues, work to do root cause analysis on issues.Training/Development - Work with Managers on succession planning, development and identify training gaps in the team. Work with HR/Talent COE on potential solutions. Strong mentor and coaching focus.Reporting - Define requirements and expectations on KPI's by segment. Reach out/make connections with teams regarding what is being seen with the data (influence the news).Process Improvement - Initiate process improvement activities and streamlining, along with root cause analysis. Monitor the status of processes.Technology Requirements - Gather customer data; input at enterprise level; prioritize; customer data; partnership with tech/stakeholders.Project Management - Gather customer data; input at enterprise level; prioritize; customer data; partnership with tech/stakeholders.Own the relationship with international peers and drive enterprise direction for functional area.Merchandising & Vendor Engagement - Ensure positive engagement at the highest level; influence segmentation; trusted partner (merchant & vendor). Face to the customer.Technology Development - Provide oversight and collaborate on technology product solutions of requirements, adoption and communication.Business Alignment - Focus on enterprise wide relationships.Provide input and operational metrics that influence the Merchandising roadmap.Maintain and refine intake and work assignment tools to ensure first time response resolution and smooth end user experience.Required Qualifications:Bachelors Degree in Business, Accounting, Finance, Economics, or related field.10 Years Relevant business experience.5 Years Leadership Experience.3 Years Experience in structuring and writing formal documents, developing and delivering group presentations, project planning, and/or cross-functional collaboration.Understanding of performance measures and financial systems and reporting.Preferred Qualifications:Masters Degree - Business related.Experience in Microsoft products (Outlook, PowerPoint, etc.) and relational business software.About Lowe’sLowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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