Operations Manager

Your Role at Raising Cane’s:The Operations Manager is responsible for supporting the Restaurant Leader in leading operational excellence of the restaurant and upholding Raising Cane’s standards and culture in all areas of restaurant operations.The physical work environment includes working in a fast-paced kitchen and interacting with and serving customers. This requires extended periods of physical exertion such as walking, standing and lifting. It also includes working both inside and outside in varied temperatures, with and around food products and common allergens, industrial equipment, commercial cleaning products, and requires use of personal protective equipment and ergonomic activities necessary to complete the job function.Your Impact and Responsibilities:Executes restaurant operations functionsActs as manager on duty and opens and closes the restaurantManages cash handling and ensures accountabilityEnforces Raising Cane’s policies and standardsExecutes shift management meeting Raising Cane’s operations and safety standardsUses required tools, forms and logs to support shift execution, document results and take corrective action when neededDeploys crewmembers during a shiftProvides exemplary customer serviceUtilizes reward and recognition program for the crewmembers in the restaurantAuthorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)Ensures cleanliness of the restaurant and ensures the facility is in good working orderCompletes other duties as assignedRequirements for Success:Detail-oriented, organized and able to manage multiple priorities that may be constantly changingSelf-driven, flexible, and highly energetic with strong analytical, written and verbal communication skillsAble to work effectively and efficiently both independently and collaborativelyAble to recognize and analyze problems, set goals, create plans and convert plans into action to solve problemsProficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quicklyAble to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training3+ years of restaurant or retail management experienceNew restaurant opening experience preferredMust be 18 years of age or olderHigh school diploma or equivalent required, some college preferredPay Range:

$21.00 - $24.00 / Hour*Within the range, individual pay is determined using various factors, including work location and experience. Panda makes no guarantee that any associate will earn any bonus and reserves the right to change or terminate any or all of its bonus programs at any time, with or without advance notice.ADA Statement:While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.Panda Strong since 1983:Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

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