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Four Seasons

Marketing & Communications Manager, Center for Health & Wellbeing

Four Seasons, Westlake Village, California, United States, 91361


About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.

About the role

The

Marketing and Communications Manager

establishes brand and channel preference, generates revenue, and executes data-driven strategy for the

Center for Health & Wellbeing , the robust onsite wellness offering at

Four Seasons Hotel Westlake Village . This position supports the Director of Public Relations and the Executive Director of the Center for Health & Wellbeing to execute strategies in digital marketing, social media, content development, marketing collateral, public relations, online reputation management, and measures success through outcomes supported by analytics and reporting.

What you will do

Oversees the Center for Health & Wellbeing’s (CHW) digital strategy with a proactive and creative approach to all digital and electronic marketing platforms. Designs and implements innovative campaigns that increase awareness of the Hotel and support commercial goals including direct channel mix growth.

Oversees and optimizes online and offline presence of the Center for Health & Wellbeing’s content and images on Four Seasons owned channels (FS.com, Four Seasons App, Preferred Partner, Sales Resource, etc.) and partner websites, ensuring alignment with the CHW’s positioning, business objectives, and storytelling.

Responsible for rebuilding the Center for Health & Wellbeing’s social media channels, curating engaging content that showcases Brand DNA while increasing total audience size and engagement.

Assists the Director of Public Relations with the creation of unique experiences, local partnerships, media communications, maintenance of media relationships, and media visits/interviews as needed.

Leverages full suite of online reporting tools including Adobe Analytics ensuring activities are monitored and optimized against the pre-established KPIs.

What you bring

College education required. A bachelor's degree in marketing, advertising, communication, or journalism preferred.

Three to five years of experience in a marketing or communications capacity with Four Seasons or another related organization. Additional experience working in wellness is a plus!

Experience with social media platforms, consumer engagement and strong awareness of the digital world.

Excellent writing, presentation, and communication skills.

Photography and video production oversight skills.

Attention to detail and organization.

Influencer and media relations experience.

Ability to multi-task effectively, managing multiple projects while being cognizant of deadlines and priorities.

Ability to manage third-party agencies, partners, and vendors.

Proficient in Microsoft Office Suite.

Successful candidate must possess legal work authorization in the United States.

What we offer

Salary Range: $70,000 - $80,000

Health Insurance - Medical, Dental & Vision

401K Retirement savings plan

Employee Assistance Program

Investment in your Wellbeing

Life Insurance

Complimentary Room nights and discounted rates

Complimentary Dry Cleaning for Employee Uniforms

Free meals and on-site parking

Training programs, tuition reimbursement

Growth & Development opportunities

Schedule & Hours

Full time position

This position is based on-property in Westlake Village, California. Individuals seeking a full-time remote opportunity need not apply.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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