Charter Communications
Mgr, Program Management
Charter Communications, Maryland Heights, Missouri, United States, 63043
Are you both tech-savvy and hands-on? Can you diagnose a computer problem then fix it? Problem-solver, self-motivated, good communicator? If so, you could find your fit on the Call Center Desktop Applications team at Spectrum.At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Call Center Desktop Apps team helps maintain the company's information technology (IT) infrastructure in support of our customers and call center employees. By keeping our hardware and software updated and running smoothly 24/7, our Desktop & IT support team helps deliver the exceptional services and experiences Spectrum is known for.BE PART OF THE CONNECTIONAs a
Program Management Manager
on the Call Center Desktop Apps team, you'll establish project management standards and oversee Project Management staff. You'll drive strategic development and implementation of projects from original concept through final implementation to meet strategic company and departmental initiatives.
WHAT OUR PROGRAM MANAGEMENT MANAGERS ENJOY MOSTWorking with leadership to create roadmaps and coordinate development and implementation of multiple initiativesTracking project statuses, adjusting team member assignments and resource allocations to ensure delivery of projects on time and on budgetConducting performance reviews and monitoring continuous improvement plansCoaching and counseling employees while planning, monitoring, and appraising job resultsEnsuring alignment between project objectives and technical/operational solutionsGuiding and reinforcing project management best practices including compliance with department policies, procedures, and practicesIf you enjoy working collaboratively, have excellent interpersonal skills, a diplomatic approach, confidence, and comfort around peers and leadership teams, this may be the role for you.
WHAT YOU'LL BRING TO SPECTRUMRequired QualificationsExperience:
Project Management: 5 years or moreEducation:
Bachelor's degree in computer science, information systems, business administration or related field, or equivalent experienceSkills:
Proficient with PC and software applications (Word, Excel, PowerPoint, etc.) and software development lifecycle tools and processes (Agile, Business Analysis, Project Management, Product Ownership, Jira, etc.)Abilities:
Prioritize, organize, and handle multiple projects simultaneously; excellent written and verbal communication skills; translate and synthesize data into a compelling narrative; supervise and motivate othersWorking conditions:
Office environment; flexibility to work extended hours; 10 - 15% travelPreferred QualificationsExperience:
Management or leadershipEducation:
Project management certification or successful completion of a recognized project management curriculumSPECTRUM CONNECTS YOU TO MOREDynamic Growth:
The growth of our industry and evolving technology powers our employees' careers as they move up or around the companyTools & Tech:
Work with leading anti-fraud technology and high-performing fraud protection toolsLearning Culture:
We invest in your learning, and provide paid training and coaching to help you succeedSupportive Teams:
Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeedTotal Rewards:
See all the ways we invest in you-at work and in lifeApply now, connect a friend to this opportunity or
sign up for job alerts!
KGN520
2024-42035
2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.#J-18808-Ljbffr
Program Management Manager
on the Call Center Desktop Apps team, you'll establish project management standards and oversee Project Management staff. You'll drive strategic development and implementation of projects from original concept through final implementation to meet strategic company and departmental initiatives.
WHAT OUR PROGRAM MANAGEMENT MANAGERS ENJOY MOSTWorking with leadership to create roadmaps and coordinate development and implementation of multiple initiativesTracking project statuses, adjusting team member assignments and resource allocations to ensure delivery of projects on time and on budgetConducting performance reviews and monitoring continuous improvement plansCoaching and counseling employees while planning, monitoring, and appraising job resultsEnsuring alignment between project objectives and technical/operational solutionsGuiding and reinforcing project management best practices including compliance with department policies, procedures, and practicesIf you enjoy working collaboratively, have excellent interpersonal skills, a diplomatic approach, confidence, and comfort around peers and leadership teams, this may be the role for you.
WHAT YOU'LL BRING TO SPECTRUMRequired QualificationsExperience:
Project Management: 5 years or moreEducation:
Bachelor's degree in computer science, information systems, business administration or related field, or equivalent experienceSkills:
Proficient with PC and software applications (Word, Excel, PowerPoint, etc.) and software development lifecycle tools and processes (Agile, Business Analysis, Project Management, Product Ownership, Jira, etc.)Abilities:
Prioritize, organize, and handle multiple projects simultaneously; excellent written and verbal communication skills; translate and synthesize data into a compelling narrative; supervise and motivate othersWorking conditions:
Office environment; flexibility to work extended hours; 10 - 15% travelPreferred QualificationsExperience:
Management or leadershipEducation:
Project management certification or successful completion of a recognized project management curriculumSPECTRUM CONNECTS YOU TO MOREDynamic Growth:
The growth of our industry and evolving technology powers our employees' careers as they move up or around the companyTools & Tech:
Work with leading anti-fraud technology and high-performing fraud protection toolsLearning Culture:
We invest in your learning, and provide paid training and coaching to help you succeedSupportive Teams:
Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeedTotal Rewards:
See all the ways we invest in you-at work and in lifeApply now, connect a friend to this opportunity or
sign up for job alerts!
KGN520
2024-42035
2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.#J-18808-Ljbffr