Voala
Data Quality Specialist
Voala, Los Angeles, California, United States, 90079
Helping Our Most Vulnerable Change Their Life StoriesVolunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at
www.voala.org .PAY RATE:
$23.09 - $24.30 Per HourBENEFITS:
VOALA offers competitive medical, dental, vision and retirement benefits.JOB SUMMARY AND PURPOSEThe Data Quality Specialist will maintain data for clients and families that have accessed the program. The following duties may be handled in conjunction with Funder staff and Program staff where applicable.DUTIES AND RESPONSIBILITIESVerifies, corrects and enters participant information into centralized database;Documentation Review – Conducts file documentation review at least weekly. Ensures that all documentation is in order including ensuring documents are filled out correctly, complete, and signed. This ensures quality assurance at the program level.Monitors database reports to assure consistency with hardcopy records and other logs;Runs regular progress reports and other reports as required by Program Manager; creates customized reports to support shelter management and to provide other needed information on request;Coordinates with Case Managers and Intake staff to ensure data intake requirements are met;Trains staff on database and answers questions relating to the system;Supports any technical and reporting issues for the Program;Assists with program funder audits and monitoring visits;Attends conferences and regular meetings with database contractors and Funder staff;Oversees the privacy/confidentiality notification processes to meet regulatory guidelines;Exports data and uploads to Funder repository as directed;Other duties as may be required to support the program with database and information system expertise.REQUIREMENTS:Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment, and education verifications;EDUCATION:High School Diploma or equivalent;EXPERIENCE:1-year experience operating/maintaining database;PREFERRED QUALIFICATIONS:Bachelor's degree preferred;Familiarity with HMIS, Adsystech, and/or Clarity programs;Experience working with veterans, people in recovery, and/or homeless individuals;Bilingual preferred (English and Spanish).Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
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www.voala.org .PAY RATE:
$23.09 - $24.30 Per HourBENEFITS:
VOALA offers competitive medical, dental, vision and retirement benefits.JOB SUMMARY AND PURPOSEThe Data Quality Specialist will maintain data for clients and families that have accessed the program. The following duties may be handled in conjunction with Funder staff and Program staff where applicable.DUTIES AND RESPONSIBILITIESVerifies, corrects and enters participant information into centralized database;Documentation Review – Conducts file documentation review at least weekly. Ensures that all documentation is in order including ensuring documents are filled out correctly, complete, and signed. This ensures quality assurance at the program level.Monitors database reports to assure consistency with hardcopy records and other logs;Runs regular progress reports and other reports as required by Program Manager; creates customized reports to support shelter management and to provide other needed information on request;Coordinates with Case Managers and Intake staff to ensure data intake requirements are met;Trains staff on database and answers questions relating to the system;Supports any technical and reporting issues for the Program;Assists with program funder audits and monitoring visits;Attends conferences and regular meetings with database contractors and Funder staff;Oversees the privacy/confidentiality notification processes to meet regulatory guidelines;Exports data and uploads to Funder repository as directed;Other duties as may be required to support the program with database and information system expertise.REQUIREMENTS:Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment, and education verifications;EDUCATION:High School Diploma or equivalent;EXPERIENCE:1-year experience operating/maintaining database;PREFERRED QUALIFICATIONS:Bachelor's degree preferred;Familiarity with HMIS, Adsystech, and/or Clarity programs;Experience working with veterans, people in recovery, and/or homeless individuals;Bilingual preferred (English and Spanish).Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
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