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City Winery

General Manager

City Winery, New York, New York, us, 10261


City Winery General Manager Montgomery, New York Apply Now

A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. City Winery delivers the highest end combined culinary and cultural experience to our customers who are passionate about sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with food & wine classes, private events, and live entertainment in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies and active cultural patrons—bringing the wine country experience to the middle of a large city.Position SummaryThe General Manager is responsible for overall management and oversight of daily venue operations and continued profitability of their location, including managing city and community relations. This individual must exhibit unparalleled levels of hospitality, successfully build and lead strong teams, maintain City Winery’s brand and identity, and strive to exceed standards of excellence in all areas of the business. This role is responsible for activating and executing brand initiatives through the teams, cultivating and instilling a positive company culture, and fostering successful interdepartmental collaboration to ultimately drive profitability for the business.Overview of ResponsibilitiesOversee and manage all aspects of multi-unit operations and all associated internal departments. Ensure successful execution of all events, restaurant, and daily activity.Teach and adhere to City Winery principles and commitment to quality food, wine, and service.Lead by example and enforce Company policies, procedures, guidelines, and practices consistently.Ensure controls are in place to prevent waste and theft.Establish goals, anticipate and resolve problems in all aspects of the business.Ensure high standards of sanitation, cleanliness, safety, and compliance are maintained at all times.Ensure adherence to food safety and sanitation regulations, compliance regulations, inspections, etc.Partner with and work collaboratively with internal Company divisions to achieve overall company and business goals.Oversee or directly handle customer-related issues through email, phone, and in person in a timely manner.Manage content on End of Day (EOD) report to ensure key performance indicators are captured and reported as per given guidelines.Collaborate with managers on visual spot checks of petty cash ledger, POS credit card processing, voids and comps, report and the nightly product mix.Review and sign off on monthly cost reports, inventory–beer, liquor, wine, glassware, and food plus the ticket sales report from programming before submitting to accounting.Oversee facility maintenance including cleanliness and safety; review inventory and equipment usage including relevant plant maintenance or improvements needed; create a plan for investments related to updates and repairs.Routine review of staffing pars to ensure alignment with upcoming events, reservations, and ticket counts.Lead departments on menu pricing to ensure they meet company guidelines and are priced appropriately for the market, in partnership with Regional Director of Operations.Lead communications related to new concepts, promotions, product launches as they develop with location directors down through line-level staff.Coordinate proper staff training of all new products prior to a release to the public.Work alongside Executive Chef to maintain the most efficient operation of our kitchen and execution of our menus in a timely, presentable, and profitable manner.Operate in full compliance in all areas including health, safety and sanitation, fire, and ensure routine maintenance of equipment and property.Support and oversee event operations to approve floor plans and layouts, ensure complete event information is entered into systems.Perform, implement, and execute projects/tasks/initiatives as per business need and/or assigned by Senior Leadership.Minimum QualificationsMinimum 10 years’ experience in multi-faceted, high volume restaurant, venue and/or equivalent relevant experience.Experience in Banquet operations is a plus!Proven leadership skills and commitment to excellence.Proven financial and business acumen; analytical skills, and ability to meet and exceed budgets including labor, food, applicable direct operating costs.Unparalleled passion for hospitality, food, wine, and music.Ability to successfully multitask, delegate, and manage several projects at once in a high-pressure, fast-paced environment.Ability to respectfully mentor, train, develop, and hold teams accountable to expectations.Superior knowledge of P&L and able to drive revenue.Must be detail-oriented, strong execution skills.Functional working knowledge of health department and all other related regulations.Exceptional communication and interpersonal skills both written and verbal.Must be fluently literate in English including ability to read, write, and communicate, conduct business-related mathematics and analyze data.Ability to perform physical requirements of position including standing and walking for extended periods of time, bending, pushing, pulling, lifting and carrying loads of up to 50 pounds, per business need.Able and willing to work flexible scheduling including days, nights, weekends, and holidays.Able to travel and attend business-related meetings and trips.About UsWine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award-winning, locally produced wines. But there's more to us than that we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests.We are an equal opportunity employer and value diversity at City Winery.

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