HIAS Inc
Asylee Outreach Project Intern
HIAS Inc, Silver Spring, Maryland, United States, 20900
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Hybrid - Silver Spring, MD, United States
POSITION SUMMARY:The Asylee Outreach Project Intern will play a crucial role in supporting the Asylee Outreach Project (AOP) by conducting intake interviews, assessing client needs, and facilitating access to services for newly granted asylees and other ORR-eligible populations. This position is integral to ensuring that clients receive timely, culturally responsive, and trauma-informed services that promote their self-sufficiency and integration into the community.Note:
this position is paid with a stipend of $800.00/month. We ask that applicants be available for 15 hours/week for 9 months beginning in January 2025.ESSENTIAL FUNCTIONS:CLIENT INTAKE & ASSESSMENTS
Conduct initial intake interviews with AOP-eligible clients and Afghan parolees who may be eligible for legal services under the Afghan Supplemental Appropriation (ASA) Act to gather demographic information, verify eligibility, and assess barriers and needs. Complete and maintain accurate client intake forms and detailed case notes.Ensure all required documentation, including proof of immigration status, residency verification and client consent letter, is collected and securely filed in the database.Refer clients to community clinics for Initial Health Screening (IHS) appointments using the online REDCap platform.Ensure interpretation services are provided to clients and translated enrollment documents are shared with clients where needed.SERVICE PROVISION, CASE FOLLOW-UP & CASE CLOSURE
Remain as a point of contact after conducting assessments and update enrolled clients as they are referred to service providers.Keep track of AOP client enrollments at resettlement agencies; inform clients and document updates.Complete case closures when clients have been successfully enrolled in services or choose not to participate in the AOP.DATA MANAGEMENT:
Maintain accurate and up-to-date client records including eligibility documentation, residency verification, consent and release of information as well as proof of service provision and referrals, ensuring confidentiality and compliance with data protection policies.Keep track of client appointments and regularly update relevant spreadsheets and database.Perform other duties as assigned.QUALIFICATIONS & REQUIREMENTS:Current undergraduate or graduate student in a related field.Previous experience in case management, intake, or a related field, particularly with immigrant or refugee populations, is highly desirable.Proficient in Microsoft Office Suite and case management software.Must be motivated and possess strong problem-solving skills to create and take on projects independently.Knowledge of the U.S. immigration system and some understanding of various benefits and services available to refugees and asylees is preferred.Demonstrated ability to multi-task and handle multiple priorities under strict deadlines.Spanish fluency strongly preferred; proficiency in additional languages is a plus.HIRING PROCESS:We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process for internships:Video interview with the hiring manager.Online reference check with SkillSurvey.Offer and background check with Shield Screening.Start your professional journey with HIAS!Note: Some of our hiring processes may vary, and not all candidates will advance to each step.
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Hybrid - Silver Spring, MD, United States
POSITION SUMMARY:The Asylee Outreach Project Intern will play a crucial role in supporting the Asylee Outreach Project (AOP) by conducting intake interviews, assessing client needs, and facilitating access to services for newly granted asylees and other ORR-eligible populations. This position is integral to ensuring that clients receive timely, culturally responsive, and trauma-informed services that promote their self-sufficiency and integration into the community.Note:
this position is paid with a stipend of $800.00/month. We ask that applicants be available for 15 hours/week for 9 months beginning in January 2025.ESSENTIAL FUNCTIONS:CLIENT INTAKE & ASSESSMENTS
Conduct initial intake interviews with AOP-eligible clients and Afghan parolees who may be eligible for legal services under the Afghan Supplemental Appropriation (ASA) Act to gather demographic information, verify eligibility, and assess barriers and needs. Complete and maintain accurate client intake forms and detailed case notes.Ensure all required documentation, including proof of immigration status, residency verification and client consent letter, is collected and securely filed in the database.Refer clients to community clinics for Initial Health Screening (IHS) appointments using the online REDCap platform.Ensure interpretation services are provided to clients and translated enrollment documents are shared with clients where needed.SERVICE PROVISION, CASE FOLLOW-UP & CASE CLOSURE
Remain as a point of contact after conducting assessments and update enrolled clients as they are referred to service providers.Keep track of AOP client enrollments at resettlement agencies; inform clients and document updates.Complete case closures when clients have been successfully enrolled in services or choose not to participate in the AOP.DATA MANAGEMENT:
Maintain accurate and up-to-date client records including eligibility documentation, residency verification, consent and release of information as well as proof of service provision and referrals, ensuring confidentiality and compliance with data protection policies.Keep track of client appointments and regularly update relevant spreadsheets and database.Perform other duties as assigned.QUALIFICATIONS & REQUIREMENTS:Current undergraduate or graduate student in a related field.Previous experience in case management, intake, or a related field, particularly with immigrant or refugee populations, is highly desirable.Proficient in Microsoft Office Suite and case management software.Must be motivated and possess strong problem-solving skills to create and take on projects independently.Knowledge of the U.S. immigration system and some understanding of various benefits and services available to refugees and asylees is preferred.Demonstrated ability to multi-task and handle multiple priorities under strict deadlines.Spanish fluency strongly preferred; proficiency in additional languages is a plus.HIRING PROCESS:We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process for internships:Video interview with the hiring manager.Online reference check with SkillSurvey.Offer and background check with Shield Screening.Start your professional journey with HIAS!Note: Some of our hiring processes may vary, and not all candidates will advance to each step.
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