VP Operations - Oncology

Job Description - VP Operations - Oncology (24039358)GENERAL SUMMARY:The Vice President works in partnership with physician and health system leaders to deliver growth and high-quality, high-valued patient care with responsibility for the strategic direction of the AdventHealth Medical Group (AHMG) providers of designated service lines. The primary responsibility is to ensure that excellent daily operations of each practice are present. Operational responsibilities include leading, and directing, the operational aspects of all physician practices within their scope of responsibility. Uses leadership and personal influence to align and motivate staff and physicians’ energy towards goal achievement. Works collaboratively across the organization to champion creative and progressive goals. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:Ensure that approved strategic plans are in place.Monitor compliance with all applicable local, state, and federal regulations.Monitor facility policies and procedures and make recommendations for development and revisions.Establish and implement major goals and objectives for each practice and market.Oversee practice budgets, billing, accounts payable, and fixed asset management.Manage satisfaction programs for patients and employees.Use sound judgment to make decisions in the best interest of the organization.Provide input and support to specialty committees and leadership to ensure effective governance and positive, engaged physician relationships.Act as a liaison to Service Lines and external affiliates to maintain sound business relations with hospital business partners and influencers.Responsible for all practice operations within designated service lines.Oversee and implement electronic medical records within practices.Participate with hospital leadership to define and implement a physician strategy for each campus.Implement contractual and process strategies to link specialist physicians with hospital service lines or institutes.Develop and monitor processes to ensure all practice startups are managed well.Oversee market practice acquisitions.Manage practices to budget.OVERALL HR OBJECTIVES:To ensure team members are effectively positioned for success.To ensure team members understand what success looks like.To ensure team members are held accountable for their performance on the behavioral and operations standards. Accountability is provided through focused and timely feedback. Feedback will include both recognition of success and correction for underperformance.There is an effective process for the development of organizational leaders.Responsible for ensuring the development and implementation of a clear physician practice strategy that engages AdventHealth partners and physicians to achieve the results desired.Ability to translate clinical/business model thinking into a deliverable executable plan.Physician Relationships:Responsible to engage physicians as leaders and partners in the development, implementation, and assessment of comprehensive practice performance.Principally responsible for the AHMG physician relationship. This includes ongoing physician feedback on performance, strategy, contracting, mediating difficult issues, and demonstrating integrity through responsive follow-up and engagement.Principally responsible for execution and maintenance of employment agreements in a proactive manner.Ability to collaborate and engage physicians on a patient-centered care model in a deliberate way.Results:Responsible for delivering a track record of high performance in the majority of all elements of performance. This is defined as:Timeliness of physician contracts.Ability to seek engagement, support of physician contracts without requiring the presence of the CEO/CFO.Ability to meet and exceed budget targets for the practice at a minimum and manage to the top quartile performance for that practice.Ability to engage employees that results in high performance employee engagement (World class or best practice) and participation rates above 90 percent.Ability to achieve meaningful use requirements, patient experience greater than 75th percentile.Ability to ensure practices are compliant with coding, monitoring, risk plan.Ability to achieve PQRS requirements for all practices.Holds team and self-accountable for results.Responsible for the hiring, selection, and performance of their downline leadership team.Ability to lead and develop leaders and team members capable of demonstrating a common mission and vision that aligns with FH values.Responsible for holding team accountable for their performance on the behavioral and operations standards.Communication:Ability to communicate effectively and timely to physicians, downline leaders the vision, mission, values, and objectives of the organization and how this relates to each member of the team.Ability to discern and communicate appropriate information to their peers and the executive team and engage in bringing forth recommendations for positive changes to AHMG overall and within their areas of responsibility.Qualifications:KNOWLEDGE AND SKILLS REQUIRED:Thorough knowledge of physician practice operations, strategic planning, billing, and coding.Ability to handle a large number of tasks and projects at one time.Ability to communicate well orally and in writing.Must possess an understanding of the operation of hospital departments and service lines.Ability to organize workflow and communicate effectively to superiors and to motivate subordinate personnel.EDUCATION AND EXPERIENCE REQUIRED:Bachelor’s degree in related field.Minimum ten (10) years’ experience in a large multi-specialty physician practice.EDUCATION AND EXPERIENCE PREFERRED:Master’s degree in Business Administration.LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:MGMA certification that demonstrates all six bodies of knowledge recognized by the MGMA, Certified Medical Compliance Officer (CMCO), comparable certifications.

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