Pollstar
Director of Ticketing Walton Arts Center Walton Arts Center
Pollstar, Fayetteville, Arkansas, us, 72702
Director of Ticketing
Job Details
Job Type: Full-timeLocation: Fayetteville, AR
Description
What We Offer:
Competitive Salary:
Commensurate with experience, with annual salary reviews. Salary Range: $85,000 – $100,000
Generous Vacation:
Twelve days of paid vacation annually (accrued bi-weekly), plus personal days and paid holidays.
Comprehensive Benefits:
Medical, dental, vision, and life insurance options.
Retirement Plan:
403B with employer match up to 6% after one year.
Relocation Support:
Approved relocation expenses reimbursed.
We Want to Hear from You!
If you’re ready to lead ticketing operations and contribute to a vibrant arts community, please apply today and join us in delivering exceptional arts and entertainment experiences in Northwest Arkansas!
Position Overview:
Walton Arts Center and Walmart AMP is seeking an enthusiastic and dynamic Director of Ticketing to lead our ticketing operations. This key leadership position involves hands-on event management and strategic oversight, ensuring efficient processes and superior service. The Director of Ticketing manages all ticketing operations, ensuring efficient processes and superior service. It is a full-time, on-site position with a schedule that includes nights, weekends, and holidays based on event requirements.
About Us:
We are committed to fostering a diverse and inclusive workplace that embodies values of relevance, inclusivity, sustainability, and excellence. With venues that include a 1,200-seat proscenium theatre, a 269-seat black box in Fayetteville, and the expansive 11,000-capacity Walmart AMP in Rogers, we deliver exceptional arts and entertainment experiences throughout Northwest Arkansas.
Requirements:
What You’ll Do:
Strategize: Develop innovative ticketing strategies, pricing tactics, and inventory management processes.
Collaborate: Work closely with marketing, finance, and promoters to optimize sales and promotional outcomes.
Lead: Serve as the primary on-site ticketing expert during events, managing challenges and ensuring seamless operations.
Mentor: Inspire and lead your ticketing and box-office teams, fostering a culture of excellence and outstanding customer service.
Optimize: Ensure the efficiency of ticketing systems, driving data analysis and customer engagement strategies.
Qualifications and Skills:
Bachelor’s degree in business, Marketing, Communications, or a related field (or equivalent experience).
At least 5 years of ticketing experience, with a minimum of 2 years in a management role in large venues or live entertainment.
Proficiency in major ticketing systems (e.g., Tessitura, Ticketmaster) and CRM platforms like Salesforce.
Strong leadership, problem-solving, and organizational skills.
Excellent communication and interpersonal abilities.
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Job Details
Job Type: Full-timeLocation: Fayetteville, AR
Description
What We Offer:
Competitive Salary:
Commensurate with experience, with annual salary reviews. Salary Range: $85,000 – $100,000
Generous Vacation:
Twelve days of paid vacation annually (accrued bi-weekly), plus personal days and paid holidays.
Comprehensive Benefits:
Medical, dental, vision, and life insurance options.
Retirement Plan:
403B with employer match up to 6% after one year.
Relocation Support:
Approved relocation expenses reimbursed.
We Want to Hear from You!
If you’re ready to lead ticketing operations and contribute to a vibrant arts community, please apply today and join us in delivering exceptional arts and entertainment experiences in Northwest Arkansas!
Position Overview:
Walton Arts Center and Walmart AMP is seeking an enthusiastic and dynamic Director of Ticketing to lead our ticketing operations. This key leadership position involves hands-on event management and strategic oversight, ensuring efficient processes and superior service. The Director of Ticketing manages all ticketing operations, ensuring efficient processes and superior service. It is a full-time, on-site position with a schedule that includes nights, weekends, and holidays based on event requirements.
About Us:
We are committed to fostering a diverse and inclusive workplace that embodies values of relevance, inclusivity, sustainability, and excellence. With venues that include a 1,200-seat proscenium theatre, a 269-seat black box in Fayetteville, and the expansive 11,000-capacity Walmart AMP in Rogers, we deliver exceptional arts and entertainment experiences throughout Northwest Arkansas.
Requirements:
What You’ll Do:
Strategize: Develop innovative ticketing strategies, pricing tactics, and inventory management processes.
Collaborate: Work closely with marketing, finance, and promoters to optimize sales and promotional outcomes.
Lead: Serve as the primary on-site ticketing expert during events, managing challenges and ensuring seamless operations.
Mentor: Inspire and lead your ticketing and box-office teams, fostering a culture of excellence and outstanding customer service.
Optimize: Ensure the efficiency of ticketing systems, driving data analysis and customer engagement strategies.
Qualifications and Skills:
Bachelor’s degree in business, Marketing, Communications, or a related field (or equivalent experience).
At least 5 years of ticketing experience, with a minimum of 2 years in a management role in large venues or live entertainment.
Proficiency in major ticketing systems (e.g., Tessitura, Ticketmaster) and CRM platforms like Salesforce.
Strong leadership, problem-solving, and organizational skills.
Excellent communication and interpersonal abilities.
#J-18808-Ljbffr