Quality Control Supervisor

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life, Nature's Bounty, Vital Proteins, Orgain, Nuun, BOOST, Carnation Breakfast Essentials, Peptamen, Compleat Organic Blends, and more.Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.Position Summary:The responsibilities of the role include but are not limited to: maintaining and tracking testing samples, overseeing the inventory of laboratory chemicals, scheduling analytical and microbiology lab testing, creating and continuously improving processes, reviewing and approving documents, and managing deviations and investigations. This position is a first shift position; however, it may require occasional support to operations on weekends or holidays, when necessary, within a 40-hour work week. The Supervisor role will support the Cambridge and Waltham facility but reside primarily in the Cambridge location.Key Responsibilities:Oversee day to day operations in the Quality Control Microbiology/Analytical laboratory in support of batch release testing including but not limited to environmental monitoring, microbiology, analytical, and stability testing activities.Ensure all in-process and lot release testing is performed and reviewed accurately and in a timely manner to support product release with adherence to turnaround times.Manage external contract laboratories to ensure samples are submitted and tested and meet release testing requirements.Leads and manages laboratory staff in the investigation of out of specification results, deviations, excursions, and implementation of CAPAs and Change Controls as needed.Perform data review and analysis of result reporting for microbiology and analytical assays and generates Certificate of Analysis (COA) and Lot Release Protocols (LRP).Serves as Subject Matter Expert (SME) in audits and inspections for the laboratory. Prepares and guides laboratory team to ensure audit readiness.Oversee and support the selection, qualification, and monitoring of critical reagent and reference standard programs.Support method qualification and validation activities as needed to support new equipment and method implementations within the QC laboratory and support tech transfer activities.Works with external contract manufacturing organizations to support the contamination control program and provide QC support as needed.Coach direct reports to evaluate and execute continuous improvement, develop their skill sets, and creates an environment of continuous learning, improvement, and innovation.Maintains and communicates team performance metrics, setting high expectations for team performance and evaluates and monitors product testing activities to support Quality Management Review.Experience and Education Requirements:• M.S. or B.S. degree in microbiology, molecular biology, biochemistry or a related discipline with a minimum of 5+ years of experience in a cGMP Quality Control lab at least 1 year in a supervisor role; or equivalent combination of education and experience.• Strong knowledge of regulatory requirements (e.g., US, EU, USP) and industry best practices. Prior experience supporting regulatory agency inspections is preferred.• Strong general laboratory and organizational skills, attention to detail, and effective communication skills.• Demonstrated interpersonal, communication, and problem-solving skills. Demonstrated ability to work independently as well as part of a team, to complete assignments within defined time constraints.• Strong leadership capability with experience in managing high performing teams.• Experience working on a commercial Quality Control Operations team and knowledgeable in Microbiology and Analytical departments.• Proficiency with common computer software applications and lab-based computer applications LIMS, Blue Mountain, or similar.• Physical presence at the worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.Requisition ID: 319325It is our business imperative to remain a very inclusive workplace. The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment.

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